MobileExpert

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

424 verified reviews

Rating details

  • Overall performance

    4.6/5

  • Appearance

    4.8/5

  • Accessories

    4.4/5

  • Battery

    4.4/5

  • Lens & Camera

    4.7/5

  • Packaging

    4.7/5

  • Shipping

    4.8/5

Reviews

  • Andrea L.

    Verified

    Reviewed 07/05/2025, United Kingdom.

    I first learned about the back market on TikTok I was a bit skeptical, but I downloaded the app and I read so many reviews and I said I’ll give it a try. It was very easy to order. I receive my order in 2 working days. I received my order in a box with Manuel a charger. Also the key I ordered the iPhone 14, 128 GB color purple I could not believe my eyes. It did not look refurbished. It look like a brand new iPhone not a scratch came with 100% battery I charge my battery every two days. I am very pleased very happy with my iPhone 14 from the back market thank you back market. I will recommend friends and family, and I will also be using back market in the future for my phones once again back market, thank you

    Condition

    Excellent

    Purchased

    15/04/2025

  • Antony H.

    Verified

    Reviewed 30/01/2026, United Kingdom.

    Just a great experience! I was originally going to buy a brand new phone for around the same price as this, but was then recommended Back Market by a family member. I am astounded. I now have a far superior phone in the Google Pixel 8, with virtually no signs of prior use, for the same price as an inferior model brand new. And on top, I have arranged to trade in my old Huawei P30 Pro! Just awaiting for the delivery package to arrive 😁

    Condition

    Excellent

    Purchased

    27/01/2026

  • Darren L.

    Verified

    Reviewed 06/02/2026, United Kingdom.

    phone came one day after I ordered it and it was better than I expected. the phone looked brand new they wasn't a single mark on it and the battery was in excellent condition.. I was over the moon with this phone and this is actual the 4th device I have bought from BackMarket, with all being In great condition. id highly recommend this site over any other refurbished phone sites.

    Condition

    Excellent

    Purchased

    19/01/2026

  • Peter H.

    Verified

    Reviewed 11/01/2026, United Kingdom.

    My phone seems every bit like a brand new phone, and I and very pleased. I was a little apprehensive, as the thought of refurbished was a minor leap of faith, but I now realise that I had absolutely nothing the worry about. I will definitely do it again for my next upgrade.

    Condition

    Excellent

    Purchased

    30/12/2025

  • Karen A.

    Verified

    Reviewed 09/11/2025, United Kingdom.

    Ordering was easy & fast, with plenty of choice, excelant condition exaclty as described. This is 2nd time I have upgraded, love the idea of recyling

    Condition

    Excellent

    Purchased

    21/10/2025

  • Richard A.

    Verified

    Reviewed 13/11/2024, United Kingdom.

    A Refurbished , Google Pixel 7a phone was delivered a couple of days from ordering with BackMarket . I needed a replacement phone because my old one had almost ground to halt , but I didn't want to spend a ridiculous amount of money on a new one as I wanted to pay for the total cost upfront and avoid paying back on a 24 or 36Month contract. This is where Refurbished phones became a consideration. Read some of the reviews of the Google Pixel 7a on BackMarket and decided to make a purchase. Very pleased with the phone that was delivered - a very good price for a phone that was originally released May 2023 and I've actually got sufficient working memory now , so everything is far more responsive .

    Condition

    Excellent

    Purchased

    28/10/2024

  • Stuart U.

    Verified

    Reviewed 27/01/2026, United Kingdom.

    Transaction went smoothly, quick delivery,phone in good condition ,only downside for me is that the phone is a US version ,samsung pay etc is all US version ,I do wish the refurbishment companies would put this in the description ,probably wouldn't have purchased had i known

    Condition

    Excellent

    Purchased

    18/01/2026

  • Ollie M.

    Verified

    Reviewed 25/12/2025, United Kingdom.

    Excellent condition, always an element of doubt but the description was really accurate. Good price point also. Fantastic service and delivery was rapid. Made use of the trade-in which is a useful option. Will definitely use againagain!!!

    Condition

    Excellent

    Purchased

    06/12/2025

  • William H.

    Verified

    Reviewed 08/12/2025, United Kingdom.

    Very nice phone, goodbye old friend SE10e . 3G not being supported by the network so time to move on. Hoping for good payout against replacement, as my other half green with envy and looking at Back Market.

    Condition

    Excellent

    Purchased

    21/11/2025

  • Carole L.

    Verified

    Reviewed 24/02/2025, United Kingdom.

    Back Market is a must for anyone looking for an excellent refurbished mobile phone. The web site is excellent to navigate. The choice of second hand phones which are graded is extensive, plus they are very good value for the money ! would not hesitate to recommend Back Market to any one the Company are doing everything right!!

    Condition

    Excellent

    Purchased

    12/02/2025

4 products
(18,568)
£159.00
£1,026.00 new
(18,559)
£159.00
£932.00 new