MobileExpert

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

680 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.8/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.3/5

  • Packaging

    4.7/5

  • Overall performance

    4.6/5

  • Appearance

    4.8/5

Reviews

  • Andrea L.

    Verified purchase

    Reviewed 07/05/2025, United Kingdom.

    I first learned about the back market on TikTok I was a bit skeptical, but I downloaded the app and I read so many reviews and I said I’ll give it a try. It was very easy to order. I receive my order in 2 working days. I received my order in a box with Manuel a charger. Also the key I ordered the iPhone 14, 128 GB color purple I could not believe my eyes. It did not look refurbished. It look like a brand new iPhone not a scratch came with 100% battery I charge my battery every two days. I am very pleased very happy with my iPhone 14 from the back market thank you back market. I will recommend friends and family, and I will also be using back market in the future for my phones once again back market, thank you

    iPhone 14 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    15/04/2025

  • Alexandra M.

    Verified purchase

    Reviewed 22/08/2026, United Kingdom.

    I'm really pleased with this purchase. The phone arrived within 2 days and in excellent condition. I've been using it for a week now and so far all good. I would definitely purchase from Back Market again

    iPhone 14 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    10/08/2026

  • Rosie V.

    Verified purchase

    Reviewed 01/08/2026, United Kingdom.

    My phone arrived the very next day, which I was really happy about. There was a small mix-up with the charger, but I didn't even bother to complain about it. To my surprise, Backmarket sent me a brand new, correct charger in the post without me even asking! Absolute top-tier customer service. I will definitely be buying from them again. Thank you.

    iPhone 14 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    28/07/2026

  • Claire H.

    Verified purchase

    Reviewed 21/06/2026, United Kingdom.

    I am so happy with my new-to-me phone! Shipping was fast, and phone arrived safely packaged. This is the first time I've bought a refurbished phone, and will definitely be back next time I need a new one!

    Galaxy S22+ 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    08/06/2026

  • Karen W.

    Verified purchase

    Reviewed 22/06/2026, United Kingdom.

    Really pleased with my daughter’s new iPhone 14, perfect condition phone with 90% battery capacity. Trade in was super easy with very fast payout. Will definitely use Back Market again for future phone purchases

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    08/06/2026

  • Antony H.

    Verified purchase

    Reviewed 30/01/2026, United Kingdom.

    Just a great experience! I was originally going to buy a brand new phone for around the same price as this, but was then recommended Back Market by a family member. I am astounded. I now have a far superior phone in the Google Pixel 8, with virtually no signs of prior use, for the same price as an inferior model brand new. And on top, I have arranged to trade in my old Huawei P30 Pro! Just awaiting for the delivery package to arrive 😁

    Google Pixel 8 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    27/01/2026

  • Peter H.

    Verified purchase

    Reviewed 11/01/2026, United Kingdom.

    My phone seems every bit like a brand new phone, and I and very pleased. I was a little apprehensive, as the thought of refurbished was a minor leap of faith, but I now realise that I had absolutely nothing the worry about. I will definitely do it again for my next upgrade.

    Galaxy S24+ 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    30/12/2025

  • Darren L.

    Verified purchase

    Reviewed 06/02/2026, United Kingdom.

    phone came one day after I ordered it and it was better than I expected. the phone looked brand new they wasn't a single mark on it and the battery was in excellent condition.. I was over the moon with this phone and this is actual the 4th device I have bought from BackMarket, with all being In great condition. id highly recommend this site over any other refurbished phone sites.

    Galaxy S21+ 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    19/01/2026

  • Richard A.

    Verified purchase

    Reviewed 13/11/2024, United Kingdom.

    A Refurbished , Google Pixel 7a phone was delivered a couple of days from ordering with BackMarket . I needed a replacement phone because my old one had almost ground to halt , but I didn't want to spend a ridiculous amount of money on a new one as I wanted to pay for the total cost upfront and avoid paying back on a 24 or 36Month contract. This is where Refurbished phones became a consideration. Read some of the reviews of the Google Pixel 7a on BackMarket and decided to make a purchase. Very pleased with the phone that was delivered - a very good price for a phone that was originally released May 2023 and I've actually got sufficient working memory now , so everything is far more responsive .

    Google Pixel 7a 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    28/10/2024

  • Yvonne C.

    Verified purchase

    Reviewed 22/08/2026, United Kingdom.

    It went very smoothly. Everything transfered easily & I'm certainly not techie! The phone looks like new, no marks or scrapes. I'll be able to install an e-sim on this model. Very happy with the phone & your service.

    Galaxy S24 FE 128GB - Grey - Unlocked

    Condition

    Excellent

    Purchased

    08/08/2026

28 products