MobileExpert

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 2 years

Approved seller with 4.6/5 Stars rating

Trusted on Back Market for 2 years

Overall rating

424 verified reviews

Rating details

Overall performance
4.6/5
Appearance
4.8/5
Accessories
4.4/5
Battery
4.4/5
Lens & Camera
4.7/5
Packaging
4.7/5
Shipping
4.8/5

Reviews

Reviews

Andrea L.
Verified
Reviewed 07/05/2025, United Kingdom.
I first learned about the back market on TikTok I was a bit skeptical, but I downloaded the app and I read so many reviews and I said I’ll give it a try. It was very easy to order. I receive my order in 2 working days. I received my order in a box with Manuel a charger. Also the key I ordered the iPhone 14, 128 GB color purple I could not believe my eyes. It did not look refurbished. It look like a brand new iPhone not a scratch came with 100% battery I charge my battery every two days. I am very pleased very happy with my iPhone 14 from the back market thank you back market. I will recommend friends and family, and I will also be using back market in the future for my phones once again back market, thank you
iPhone 14 128GB - Purple - Unlocked
iPhone 14 128GB - Purple - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
15/04/2025
Antony H.
Verified
Reviewed 30/01/2026, United Kingdom.
Just a great experience! I was originally going to buy a brand new phone for around the same price as this, but was then recommended Back Market by a family member. I am astounded. I now have a far superior phone in the Google Pixel 8, with virtually no signs of prior use, for the same price as an inferior model brand new. And on top, I have arranged to trade in my old Huawei P30 Pro! Just awaiting for the delivery package to arrive 😁
Google Pixel 8 128GB - Black - Unlocked
Google Pixel 8 128GB - Black - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
27/01/2026
Darren L.
Verified
Reviewed 06/02/2026, United Kingdom.
phone came one day after I ordered it and it was better than I expected. the phone looked brand new they wasn't a single mark on it and the battery was in excellent condition.. I was over the moon with this phone and this is actual the 4th device I have bought from BackMarket, with all being In great condition. id highly recommend this site over any other refurbished phone sites.
Galaxy S21+ 5G 128GB - Black - Unlocked
Galaxy S21+ 5G 128GB - Black - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
19/01/2026
Peter H.
Verified
Reviewed 11/01/2026, United Kingdom.
My phone seems every bit like a brand new phone, and I and very pleased. I was a little apprehensive, as the thought of refurbished was a minor leap of faith, but I now realise that I had absolutely nothing the worry about. I will definitely do it again for my next upgrade.
Galaxy S24+ 256GB - Black - Unlocked
Galaxy S24+ 256GB - Black - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
30/12/2025
Karen A.
Verified
Reviewed 09/11/2025, United Kingdom.
Ordering was easy & fast, with plenty of choice, excelant condition exaclty as described. This is 2nd time I have upgraded, love the idea of recyling
Galaxy S22 5G 128GB - Black - Unlocked
Galaxy S22 5G 128GB - Black - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
21/10/2025
Richard A.
Verified
Reviewed 13/11/2024, United Kingdom.
A Refurbished , Google Pixel 7a phone was delivered a couple of days from ordering with BackMarket . I needed a replacement phone because my old one had almost ground to halt , but I didn't want to spend a ridiculous amount of money on a new one as I wanted to pay for the total cost upfront and avoid paying back on a 24 or 36Month contract. This is where Refurbished phones became a consideration. Read some of the reviews of the Google Pixel 7a on BackMarket and decided to make a purchase. Very pleased with the phone that was delivered - a very good price for a phone that was originally released May 2023 and I've actually got sufficient working memory now , so everything is far more responsive .
Google Pixel 7a 128GB - Black - Unlocked
Google Pixel 7a 128GB - Black - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
28/10/2024
Stuart U.
Verified
Reviewed 27/01/2026, United Kingdom.
Transaction went smoothly, quick delivery,phone in good condition ,only downside for me is that the phone is a US version ,samsung pay etc is all US version ,I do wish the refurbishment companies would put this in the description ,probably wouldn't have purchased had i known
Galaxy S21+ 5G 128GB - Black - Unlocked
Galaxy S21+ 5G 128GB - Black - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/01/2026
Ollie M.
Verified
Reviewed 25/12/2025, United Kingdom.
Excellent condition, always an element of doubt but the description was really accurate. Good price point also. Fantastic service and delivery was rapid. Made use of the trade-in which is a useful option. Will definitely use againagain!!!
Galaxy S22 5G 128GB - Black - Unlocked
Galaxy S22 5G 128GB - Black - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
06/12/2025
William H.
Verified
Reviewed 08/12/2025, United Kingdom.
Very nice phone, goodbye old friend SE10e . 3G not being supported by the network so time to move on. Hoping for good payout against replacement, as my other half green with envy and looking at Back Market.
Galaxy A15 5G 128GB - Black - Unlocked
Galaxy A15 5G 128GB - Black - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
21/11/2025
Carole L.
Verified
Reviewed 24/02/2025, United Kingdom.
Back Market is a must for anyone looking for an excellent refurbished mobile phone. The web site is excellent to navigate. The choice of second hand phones which are graded is extensive, plus they are very good value for the money ! would not hesitate to recommend Back Market to any one the Company are doing everything right!!
Galaxy A15 5G 128GB - Black - Unlocked
Galaxy A15 5G 128GB - Black - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/02/2025