Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

321 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.5/5

  • Accessories

    4/5

  • Packaging

    4.4/5

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

Reviews

  • Ruth C.

    Verified purchase

    Reviewed 25/02/2024, United Kingdom.

    Really pleased with the refurbished iphone 12 mini I purchased. It is in perfect condition and has 100% battery health. Arrived really quickly. All good!

    iPhone 12 mini 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    15/02/2024

  • Caroline O.

    Verified purchase

    Reviewed 11/09/2023, United Kingdom.

    I am very happy with my new phone. I had been thinking about getting a new phone for a while. I didn’t want to get tied into a contract, or spend money on a new phone. I had heard about Back Market so thought I would have a look. After looking several times I decided on the iPhone 12. I opted for the excellent condition 64g. It arrived in a few days. I Wes very impressed with it. It was spotless. I set it up and off I went. I would definitely buy from back market again.

    iPhone 12 64GB - White - Unlocked

    Condition

    Excellent

    Purchased

    26/08/2023

  • Mohona Q.

    Verified purchase

    Reviewed 11/03/2024, United Kingdom.

    I was contemplating getting a new phone for a while as my iPhone 11 is in the worst condition. I wanted to be more sustainable and also didn’t have the money for a brand new phone anyways so I thought I’d try a refurbished phone. After some research I came across this gem and waited a couple of weeks until I got a good deal on this phone. I ordered the iPhone 14 Pro in excellent condition and it works perfectly and also came with 100% battery health. It does have very minuscule scratches on it but it’s barely visible and once I bought a screen protector it basically disappeared. I did have issues with transferring my data from my old phone to the new but this was not Back Market’s fault and was easily fixable after researching on the internet. I also did have my doubts about this whole process in the beginning but I promise you, you won’t regret it! My experience has been great! Thank you BackMarket 😊

    iPhone 13 Pro 512GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    27/02/2024

  • John H.

    Verified purchase

    Reviewed 24/04/2024, United Kingdom.

    I received my phone , it was classed as excellent and definitely was, super phone doing everything as expected. I was sceptical at first , but would deffo recommend back market for a refurbed phone. you are saving alot of money in the long run when everyone is struggling. delivery was within 2 days as expected, great service and sent backynold phone and got my money as promised. excellent service

    Galaxy S21 5G 128GB - Grey - Unlocked

    Condition

    Excellent

    Purchased

    09/04/2024

  • Harprit S.

    Verified purchase

    Reviewed 07/04/2024, United Kingdom.

    Phone came looking brand new. Battery life at 85%. They put a free screen protector on for me too. Love my phone. I won’t be buying brand new again. Speedy delivery and good communication. Thanks very much.

    iPhone 13 Pro Max 256GB - Sierra Blue - Unlocked

    Condition

    Excellent

    Purchased

    24/03/2024

  • Simon F.

    Verified purchase

    Reviewed 25/12/2023, United Kingdom.

    All good so far - only had it a couple of weeks - arrived a couple of days early! This my second phone from Back Market; the previous one was an iPhone 12 and its still going strong after a couple of years and travels around the world (really). Highly recommend their re-conditioned phones.

    iPhone 11 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    13/12/2023

  • Joan G.

    Verified purchase

    Reviewed 06/12/2023, United Kingdom.

    the delivery was very quickly I recieved my iphone in a matter of days. I am unable at this point to give a precise review on the phone as I bought it as a Xmas gift for my daughter but will review once she has opened and began using it.

    iPhone 12 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    02/12/2023

  • Ian W.

    Verified purchase

    Reviewed 26/11/2023, United Kingdom.

    impressed . Phone was unmarked, but surprised no box but well jiffy bagged and lots of packing . Worked flawlessly and am amazed at battery life ( reason for changing from mk1 Iphone SE ). Getting an invoice for tax is challenging but process of ordering etc is easy

    iPhone SE (2022) 64GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    11/11/2023

  • Gary L.

    Verified purchase

    Reviewed 18/04/2024, United Kingdom.

    Due to being in hospital I've not yet had chance to install my sim into it so cannot say 100% every feature works as it should but my A grade S21 Ultra certainly does appear to be A Grade on appearance. Glad I opted for the extra £50 for the A grade. Extra tenner a year for a phone still better than the standard s23 is well worth the money. The device arrived 11 days earlier than a case I ordered elsewhere, came in durable packaging, received good communication etc. Would not hesitate to purchase from here again and may just treat my other half to one in the very near future. Very Happy so far.

    Galaxy S21 Ultra 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    12/03/2024

  • Anna M.

    Verified purchase

    Reviewed 28/02/2024, United Kingdom.

    I'm really happy with my purchase. Although keen to buy second hand, I was a bit anxious what the quality and performance of the phone with it being second hand. However, it is like brand new! I am so happy to know trustworthy companies that recycle old devices and give them a new life exist. About the phone it has a good and fast system, I like the clear display. I have converted to android after being an iphone user for many years and am happy to have made this transition. Only thing it would say, I don't think the camera is as amazing quality as described (especially as the descriptions makes out the camera is the main feature of the phone). The colour in the pictures come out odd and doesn't seem to adjust well to lighting.

    Galaxy A54 128GB - Grey - Unlocked

    Condition

    Excellent

    Purchased

    12/02/2024

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