UK motor services's customer reviews

363 verified reviews in the last 24 months.

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  • P

    Pamela M.

    Purchased on the 25 April 2025

    Verified purchase

    Easy to order. Very quick delivery, arrived less than 24 hours after I ordered it. Item was a refurbished Macbook Air. Arrived in excellent condition and was very well packaged. Mac looks practically new. Set it up as soon as it arrived. Needed it for uni degree - Logic Pro is only compatible with certain versions Macbook. This is my third purchase as last two were not compatible (nothing to do with Back Market). Very happy I finally got the correct version. No problems whatsoever. Would definitely buy from Back Market again.

    Item

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 16GB RAM - SSD 1000GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 5 May 2025

  • I

    Imogen C.

    Purchased on the 30 December 2024

    Verified purchase

    really happy with my purchase, i got a 2020 macbook air and chose excellent quality. it looks basically brand new and unused, and runs perfectly. delivery was good and arrived when expected. i have purchased refurbished before and it was nowhere near as good quality as this. would highly recommend.

    Item

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 12 January 2025

  • J

    James H.

    Purchased on the 29 November 2024

    Verified purchase

    I have bought several laptops, desktops and tablets from Back Market. This one was for my partner. She's and using it now and is well pleased with it. Of all the back Market products so far only one failed and it was replaced with a better, newer one which I am currently typing this on. I will (as they say) be back, probably for a reconditioned iWatch.

    Item

    MacBook Pro Retina 13-inch (2020) - Core i5 - 16GB SSD 512 QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 15 December 2024

  • R

    Raven J.

    Purchased on the 17 October 2024

    Verified purchase

    the first ipad i received did not meet the grade specification but back market and the refurbisher sorted it out in a timely manner and i am very happy with my replacement device! highly recommend using back market as their customer service is amazing in my experience! delivery is quick, returns are quick, decisions on whether the refurbisher will repair/replace/refund are quick! great service throughout my experience, everything is explained well and is very understandable which is important for me as an autistic person! it’s also great because you save so much money while also saving the environment and saying no to modern slavery while also getting a quality device that is practically new!

    Item

    iPad Pro 11" (2021) 3rd gen 256 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in United Kingdom on 25 October 2024

  • I

    Imogen H.

    Purchased on the 8 January 2025

    Verified purchase

    I always buy my tech from Back Market and have never been disappointed. My latest purchase was this MacBook Air - I opted for the 'excellent condition' and it looked brand new when it arrived, in an Apple box with an Apple charger and 100% battery life. It arrived quickly with great communication from Back Market. Would definitely recommend,

    Item

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 24 January 2025

  • D

    Deborah K.

    Purchased on the 9 March 2024

    Verified purchase

    There was no single visible scratch . Laptop looked as brand new as can be, no evidence of wear , it works fine no issues as of yet and hopefully none will occur. Best decision ever made saving money by buying a refurbished Mac Pro rather than brand new, hopefully it lasts as long.

    Item

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 26 March 2024

  • T

    Tia D.

    Purchased on the 4 December 2023

    Verified purchase

    Been using the MacBook now for just over 2 weeks and so far so good. Came at 100% battery capacity and fully sealed in an apple refurbished box. Works just like a brand new one. Only issue is it came with an EU power adapter but for me that wasn’t a problem as I had a spare one lying about. I did invest in the back market protection cover however was still looking to get AppleCare on it. When trying to buy it using the serial number a number of error codes showed up so I guess it’s been disabled by previous owner or tampered with.

    Item

    MacBook Air 13-inch (2022) - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 6 December 2023

  • R

    Rob A.

    Purchased on the 19 November 2024

    Verified purchase

    I took a chance and went with Back Market, and I couldn't be happier! I went for an Ipad air 2020 model, with the 2nd generation pencil. I've never used Apple products before and I needed the Ipad for work, so this was a big investment for me. Back Market has provided me with an Ipad that looks, feels and operates as if it was brand new. I'm absolutely over the moon with my product. And, it was shipped to my door in just a couple of days. I'll definitely be shopping with Back Market again!

    Item

    iPad Air 10.9" (2020) 4th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in United Kingdom on 6 December 2024

  • A

    Andrew C.

    Purchased on the 24 May 2025

    Verified purchase

    Ordered in Excellent condition, laptop looks pristine, 31 battery cycles. Only slight issue is the power brick is very scuffed and not the same wattage as the one Apple would have provided. Another very minor quibble is that the MagSafe cable is the wrong colour. Other than what, great experience and I will be ordering again

    Item

    MacBook Air 13-inch (2022) - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 512GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 29 May 2025

  • O

    Olivia G.

    Purchased on the 27 October 2023

    Verified purchase

    Can’t fault it! Bought my MacBook in excellent condition and there is no issues with it at all! I was very scared to get a refurbished product incase it had little problems with it as I prefer to have things brand new but it has been perfect! Defo recom

    Item

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 12 November 2023