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Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

860 verified reviews

Rating details

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Shipping

    4.6/5

  • Accessories

    4.4/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Kc N.

    Verified purchase

    Reviewed 12/05/2026, United Kingdom.

    After initially ordering the exact same laptop from a third party seller on Amazon and having to return it because the camera wasn’t working, I decided to do a deeper dive into the refurbished electronics market. From all the research I did, it became clear that rather than buying refurbished devices from random third party Amazon sellers, Back Market seemed to have far better checks and systems in place specifically for refurbished products. I placed an order and it arrived on time. I’ve been using the laptop for a few days now and so far I haven’t found any issues. The only downside was the battery health sitting at 80%, but I suppose that comes with choosing a device rated as “Good”. Hopefully this one serves me as well as my previous 2016 MacBook Pro, which I bought used in 2019 and only just replaced in 2026. That laptop still works perfectly fine. I never had to replace or repair anything on it. The only real issue was that the processor had started struggling with the heavy creative apps I regularly use, and the fan would scream anytime I pushed it too hard. I’ll probably pass it on to my nephew. I’m hoping this new one gives me at least another five years without problems. The M1 chip is genuinely a huge upgrade. I honestly feel like I’ve been living under a rock. The seamless connection with my iPhone 15 Pro is incredible.

    MacBook Pro 14-inch (2021) - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 1000GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    09/05/2026

  • Gabriela B.

    Verified purchase

    Reviewed 04/06/2026, United Kingdom.

    Ordered "good" - came like new I ordered this MacBook in "Good" condition and was pleasantly surprised when it arrived looking brand new. The laptop was exceptionally clean, with no signs of wear, and everything worked perfectly. Battery health was 96% which is great, performance was excellent, and the screen and keyboard were in fantastic condition. Overall, it exceeded my expectations for a used device, I would definitely recommend this seller to anyone looking for a quality refurbished MacBook. Thank you so much. ❤️ Cannot recommend it enough.

    MacBook Air 13-inch (2022) - Apple M2 8-core and 8-core GPU - 8GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    30/05/2026

  • Jonathan H.

    Verified purchase

    Reviewed 23/03/2026, United Kingdom.

    I'm not one for writing reviews normally but I felt I needed to for my MacBook Pro. Condition was listed as 'fair' but I am yet to find any marks on it. It's fully functioning, works perfectly and I am extremely happy with it. I hadn't purchased from Back Market before but based on this experience I certainly will be again in the future.

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Fair

    Purchased

    07/03/2026

  • Nick R.

    Verified purchase

    Reviewed 10/05/2026, United Kingdom.

    Best laptop I've ever owned! Delivery day was exciting and the condition fantastic. It feels like a special guest in my home whom I'm learning new things about every day. The cycle count is still only 452 and batteries are replaceable, and there's still a shine to it like day one.

    MacBook Pro 14-inch (2021) - Apple M1 Pro 8-core and 14-core GPU - 16GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    26/04/2026

  • Matt D.

    Verified purchase

    Reviewed 10/05/2026, United Kingdom.

    I ordered this MacBook in “Good” condition expecting there to be a few minor signs of wear and tear and the battery health to show 80-90% health. But I received it there was no signs of wear whatsoever and the battery health at 97% (so pristine condition) Very pleased. Highly recommend

    MacBook Pro 14-inch (2021) - Apple M1 Pro 8-core and 14-core GPU - 16GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    27/04/2026

  • Alpha K.

    Verified purchase

    Reviewed 01/04/2026, United Kingdom.

    With BackMarket, this process is genuinely the best possible outcome. I initially ordered the iPad and I received one that had the previous owner’s name customised on it. I raised the issue with back market and they immediately offered a refund or replacement. I requested a refund and immediately ordered another one. With the new one I received, it’s literally perfect. It came very very clean, well packaged and with a free full charger, not just a cord. I’m very pleased with it and would 100% recommend and they have the interest of the customers as a priority.

    iPad Pro 11" (2021) 3rd gen 128 GB - Wi-Fi - Space Gray

    Condition

    Good

    Purchased

    28/03/2026

  • Josh B.

    Verified purchase

    Reviewed 03/05/2026, United Kingdom.

    I bought a MacBook Pro from Back Market and saved over £1000. I purchased it as ‘good’ condition and it arrived in what I would describe as excellent condition and practically new, working perfectly. I highly recommend Back Market if you’re looking for a refurbished, good-condition laptop at a great price. It definitely deserves 5 stars and the website/app is fantastic to use.

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    21/04/2026

  • Gabriella S.

    Verified purchase

    Reviewed 22/04/2026, United Kingdom.

    I was initially a bit hesitant about ordering a refurbished MacBook Pro, as it’s still a significant investment, but I decided to give it a try. It arrived very quickly and was in excellent condition. I’ve been using it for about a month now, and it’s working perfectly. I would definitely use Back Market again in the future.

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 1000GB - Standard display - QWERTY - English

    Condition

    Fair

    Purchased

    11/03/2026

  • Faye C.

    Verified purchase

    Reviewed 15/01/2026, United Kingdom.

    Great MacBook - went for the Fair Condition and it's fantastic. You'd never know it was refurbished.

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Fair

    Purchased

    01/01/2026

  • Shahrokh P.

    Verified purchase

    Reviewed 11/04/2026, United Kingdom.

    I purchased a MacBook Air M1 (16GB RAM) from Back Market for £499, and overall I’m very happy with my purchase. The delivery was quick and the laptop performs excellently, fast, smooth, and perfect for everyday use and multitasking. There are a few minor scratches on the exterior, but this was expected with a refurbished device and does not affect performance at all. Considering the specification and price, I believe this was great value for money. I would definitely recommend Back Market for anyone looking for reliable refurbished tech.

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 16GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Fair

    Purchased

    28/03/2026

116 products