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165 verified reviews in the last 10 years.
Keith W.
Purchased on the 18 February 2025
Verified purchaseOverall I am pleased with my refurbished Sony. Something I would have liked the info to tell about though, is the fact it seems to be a Japanese software install rather than the UK one that I am used too. it also came with difficult to uninstall bloatware type apps which were also in Japanese. That side of it has been disappointing but now that I have had time to fiddle, it seems to work well.
Condition
Excellent
Reviewed in United Kingdom on 2 March 2025
Uwe B.
Purchased on the 13 August 2025
Verified purchaseSuperb upgrade on my older Sony in all aspects. Really good packaging and super fast posting, excellent condition as described. I'm a first time buyer and will certainly give Back market consideration in the future. Many thanks
Condition
Excellent
Reviewed in United Kingdom on 30 August 2025
Iain H.
Purchased on the 29 April 2024
Verified purchaseI bought a Sony Xperia 10 iii from BackMarket, refurbished in good condition, for a very good price! I was after a new phone (well, refurbished!) I spent days looking at all the Sony Xperia phone's available, until I decided on the Sony Xperia 10 iii. I was/am extremely happy with the phone I received! The condition was described as Good. But honestly, when I took it out of the very well packaged box, it looked Brand new!! I knew it only comes with a charging cable, so as soon as I bought my phone I bought an Official Sony wall Charging plug, just to make sure the phone is recieving the correct voltage when charging. I am very impressed with the phone! I have had a couple of old Sony Ericsson phones, years ago, and they were my favourite phones I've had. So glad I decided to go back to Sony, after having Samsung phones I didn't really like. The build quality is second to none. The phone looks incredible. The screen is slightly narrow with a 21:9 aspect ratio. Apparently a lot of people don't like it, but it is perfect for YouTube, or watching film's. I only have one little gripe with the phone! The volume isn't all that loud, through the phone itself or the use of headphones or ear...
Condition
Good
Reviewed in United Kingdom on 13 May 2024
James L.
Purchased on the 4 December 2023
Verified purchaseI wanted a simple, good quality smart phone to give as a Christmas present so bought a refurbished iPhone 6S 32GB in excellent condition. The phone I got fits the bill and arrived within the specified period sensibly packaged. I’m pleased with my purchase and I’m sure the recipient is pleased with their gift.
Condition
Excellent
Reviewed in United Kingdom on 27 December 2023
Neill D.
Purchased on the 3 August 2025
Verified purchaseArrived in excellent condition as promised, looks like a Japanese import model that has hardly been used (virtually no marks or scratches to be seen but some Japanese apps installed). You warned me the device may not work with the Three network (which I'm on) but I took a gamble and it seems absolutely fine with my SIM card. Waiting for a case to arrive and not tested the camera yet but I have transferred most apps from my old phone. Spotify and the all-important headphone socket work perfectly! Screen quality is great. This is a key part of getting my life back on track after my old Sony was smashed up in a road accident when a careless van driver knocked me off my bike, landing me in hospital!
Condition
Excellent
Reviewed in United Kingdom on 21 August 2025
Rebecca D.
Purchased on the 11 March 2025
Verified purchaseabsolutely amazing service. the phone is exactly how it was described and I already love it. delivery was so quick which actually shocked me so thankyou for that honestly if I could give more than 5 stars I would... 100000% recommend your company you are fabulous to deal with x.
Condition
Excellent
Reviewed in United Kingdom on 13 March 2025
Richard N.
Purchased on the 27 January 2025
Verified purchaseThe device was in good condition (as advertised). In the weeks I've been using it since the performance has been as good as hoped - respectable battery life; good connectivity with WiFi, mobile networks, and bluetooth. It was quick to set up and has been working since.
Condition
Fair
Reviewed in United Kingdom on 13 February 2025
Philip O.
Purchased on the 25 January 2025
Verified purchaseThis phone was to replace a pixel 4a which was badly affected by Google's software update this year. Battery life is amazing with several options how to manage battery usage . Phone in excellent condition, no bloatware of note and easy to use. Fingerprint scanner works for me very well.
Condition
Excellent
Reviewed in United Kingdom on 9 February 2025
Alan F.
Purchased on the 16 September 2024
Verified purchaseThe price of mobile phones are eye watering expensive -money that I am not prepared to pay-ever!. Keep up the good work Back Market. The phone I received was in brilliant condition and the service from start to finish was flawless. You now have a loyal customer and I will be spreading the word on good you are!
Condition
Excellent
Reviewed in United Kingdom on 17 October 2024
Yohan S.
Purchased on the 13 October 2024
Verified purchaseMy son suggested I buy a phone from Back Market and stick to my SIM only contract, rather than pay the exorbitant monthly fees. My old Sony suddenly wouldn't make/receive calls once my network provider switched to 4/5G. I was a little dubious of what sort of phone I would get, but was hugely and pleasantly surprised. Got a half price modern Sony phone of my choosing, and I really couldn't tell it was used. I didn't even go for the excellent quality merely the Staff Pick! Choice of phones were great. Came through the post quickly and easily. Back making calls. Would definitely recommend. Great service. Thanks.
Condition
Good
Reviewed in United Kingdom on 29 October 2024