Overall I am pleased with my refurbished Sony. Something I would have liked the info to tell about though, is the fact it seems to be a Japanese software install rather than the UK one that I am used too. it also came with difficult to uninstall bloatware type apps which were also in Japanese. That side of it has been disappointing but now that I have had time to fiddle, it seems to work well.

Superb upgrade on my older Sony in all aspects. Really good packaging and super fast posting, excellent condition as described. I'm a first time buyer and will certainly give Back market consideration in the future. Many thanks

I bought a Sony Xperia 10 iii from BackMarket, refurbished in good condition, for a very good price! I was after a new phone (well, refurbished!) I spent days looking at all the Sony Xperia phone's available, until I decided on the Sony Xperia 10 iii. I was/am extremely happy with the phone I received! The condition was described as Good. But honestly, when I took it out of the very well packaged box, it looked Brand new!! I knew it only comes with a charging cable, so as soon as I bought my phone I bought an Official Sony wall Charging plug, just to make sure the phone is recieving the correct voltage when charging. I am very impressed with the phone! I have had a couple of old Sony Ericsson phones, years ago, and they were my favourite phones I've had. So glad I decided to go back to Sony, after having Samsung phones I didn't really like. The build quality is second to none. The phone looks incredible. The screen is slightly narrow with a 21:9 aspect ratio. Apparently a lot of people don't like it, but it is perfect for YouTube, or watching film's. I only have one little gripe with the phone! The volume isn't all that loud, through the phone itself or the use of headphones or earphones. But it does have a 3.5 mm headphone jack socket, which I love! Oh yeah, it only has a single speaker on the phone unfortunately. Maybe that makes two little things I didn't quite like, but I can easily live with. Forgot to mention, you can split the screen and simultaneously use two different applications at the same time! I've never seen anything like it! The phone does feel slightly slippy with the Gorilla glass coating, but when I bought the Sony wall Charging plug, I also bought a Tempered glass screen protector and a clear Silicone gel shock proof case cover. They both arrived a few days after the phone, but immediately fixed the issue of the phone feeling like it could slip from my hand. All in all, I love my new phone, The service I received from BackMarket was First Class! So I can highly recommend the Sony Xperia 10 iii, and also BackMarket itself for providing me with an awesome refurbished Sony Xperia for an awesome price! 10/10

Very pleased. Arrived on time. Superb condition. The inbuilt setup and data transfer from old phone went well helped by the inclusion of a usb-c to usb-c cable. Been using for a couple of weeks now and no problems at all.

Great buy - phone is great for the price and looked in mint condition. The only negative was quite a lot of Japanese built in apps on the phone (I assume that's where it originated) but doesn't seem to affect anything important. Would definitely buy from Back market again.

I wanted a simple, good quality smart phone to give as a Christmas present so bought a refurbished iPhone 6S 32GB in excellent condition. The phone I got fits the bill and arrived within the specified period sensibly packaged. I’m pleased with my purchase and I’m sure the recipient is pleased with their gift.

Arrived in excellent condition as promised, looks like a Japanese import model that has hardly been used (virtually no marks or scratches to be seen but some Japanese apps installed). You warned me the device may not work with the Three network (which I'm on) but I took a gamble and it seems absolutely fine with my SIM card. Waiting for a case to arrive and not tested the camera yet but I have transferred most apps from my old phone. Spotify and the all-important headphone socket work perfectly! Screen quality is great. This is a key part of getting my life back on track after my old Sony was smashed up in a road accident when a careless van driver knocked me off my bike, landing me in hospital!

absolutely amazing service. the phone is exactly how it was described and I already love it. delivery was so quick which actually shocked me so thankyou for that honestly if I could give more than 5 stars I would... 100000% recommend your company you are fabulous to deal with x.

This phone was to replace a pixel 4a which was badly affected by Google's software update this year. Battery life is amazing with several options how to manage battery usage . Phone in excellent condition, no bloatware of note and easy to use. Fingerprint scanner works for me very well.

It takes time to move to a new device as technology has moved on. That aside I'm glad that back market prices makes it possible for me to keep up and it is a more sustainable option. Enjoying the voyage of discovery in moving.