SWAP MOBILE

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 9 months

Overall rating

234 verified reviews

Rating details

  • Overall performance

    4.7/5

  • Appearance

    4.8/5

  • Accessories

    4.3/5

  • Battery

    4.5/5

  • Lens & Camera

    4.7/5

  • Packaging

    4.7/5

  • Shipping

    4.8/5

Reviews

  • Kyle L.

    Verified

    Reviewed 08/02/2026, United Kingdom.

    In perfect condition. No hardware or software issues at all. Actually performing better than reviews of brand new iPad 9s. Started using Procreate with an Apple Pencil and the response is immediate. Haven’t tried games yet.

    iPad 10.2" (2021) 9th gen 256 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    24/01/2026

  • Geoff G.

    Verified

    Reviewed 16/02/2026, United Kingdom.

    Swapped in my BackMarket iPhone 13 for an iPhone 15plus, I am lovin the 15plus. The phone was exactly as described by the seller,and it took no time at all to arrive. Slightly larger and heavier that my old 13, it the screen really pops out and makes life a lot easier when I’ve forgot my glasses. Audio seems improved, and the move to use C is a plus too..very very happy with this phone from looks to performance. BackMarket came through for me again, as they keep on doing, everything I’ve bought on here has been spot on, prices are always good, and the kit, well, I’m always impressed. Saving money and happy as, it’s a win win for me.

    iPhone 15 Plus 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    03/02/2026

  • Sandra J.

    Verified

    Reviewed 21/09/2025, United Kingdom.

    Very pleased with the purchase of my iPhone 13 mini. Would definitely recommend & will also recommend to family & friends

    iPhone 13 mini 128GB - Starlight - Unlocked

    Condition

    Excellent

    Purchased

    08/09/2025

  • Lisa M.

    Verified

    Reviewed 26/01/2026, United Kingdom.

    Fantastic phone in excellent working order, not a scratch on it. Easy transfer from my old iPhone XR and a OK trade in deal for it. It’s my second refurbished phone with this company. No need to buy brand new, these are just as good. Highly recommend!

    iPhone 14 128GB - Starlight - Unlocked

    Condition

    Excellent

    Purchased

    03/01/2026

  • Osman K.

    Verified

    Reviewed 03/12/2025, United Kingdom.

    It is amazing, it arrived today and i ordered excellent and it looks brand new with no scratches, it fully works and it is amazing

    iPhone 12 mini 256GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    30/11/2025

  • Carol M.

    Verified

    Reviewed 04/09/2025, United Kingdom.

    iPad is in excellent condition. This is my second purchase from Back Market and highly recommend them. iPad was in original box and looked like new. Well packaged. Great communications. iPad arrived within predicted timescale and able to track during transit, Will definitely use Back Market again and have recommended to family & friends. Thank you!

    iPad 10.2" (2021) 9th gen 256 GB - Wi-Fi - Silver

    Condition

    Excellent

    Purchased

    05/08/2025

  • Adrian G.

    Verified

    Reviewed 06/08/2025, United Kingdom.

    I was dubious about getting a reconditioned phone. It said on this site that my iPhone is in good condition. That is not correct. It’s virtually in excellent condition. I am very pleased with my purchase. It has given me confidence to buy from this company again in the future.

    iPhone SE (2022) 128GB - Starlight - Unlocked

    Condition

    Excellent

    Purchased

    20/07/2025

  • Mia W.

    Verified

    Reviewed 14/08/2025, United Kingdom.

    I've had my ipad for a few weeks now, I always like to wait before writing a review to see if anything pops up a little later but no this ipad is absolutely amazing, no signs of use and the battery life is just like it would have been new!

    iPad 10.9" (2022) 10th gen 256 GB - Wi-Fi - Silver

    Condition

    Excellent

    Purchased

    25/07/2025

  • Martin C.

    Verified

    Reviewed 20/02/2026, United Kingdom.

    No issues with the phone itself, looks brand new although when it came to the guarantee it stated it was only available in Japan which explains why they language, when first switched on, was in Japanese. Battery is good, phone is in good working order and no issues so far. Prompt delivery and th phon came with a case (as oth R reviewers have stated). cheers

    Google Pixel 8 128GB - Grey - Unlocked

    Condition

    Excellent

    Purchased

    05/02/2026

  • Julian W.

    Verified

    Reviewed 20/07/2025, United Kingdom.

    The iPhone 13 Mini is flawless. V impressed. Bought for my Mother (I know, all those dodgy reviews that say "bought for my Daughter, Aunt, Pet Stick Insect") but this was genuinley for Mum. And she and I are mega impressed. This is the second phone I've bought from Back Market - the first for my daughter (seriously). The next up is mine, an iPhone 15 Pro, slated in for Christmas/New Year. Saving like mad and with confidence that it'll be three in a row very happy faces!

    iPhone 13 mini 128GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    06/07/2025

17 products

iPhone 11Black • 64 GB • Physical SIM + eSIM

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Galaxy S23 FEGrey • 128 GB • Physical SIM

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iPhone 12 miniBlue • 256 GB • Physical SIM + eSIM

(44,583)
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£729.00 new

iPhone 12 miniWhite • 256 GB • Physical SIM + eSIM

(44,562)
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Galaxy S23 FEPurple • 128 GB • Physical SIM

(562)
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£409.94 new

Galaxy A14Silver • 128 GB • Dual Physical SIM

(866)
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iPhone 12 miniRed • 256 GB • Physical SIM + eSIM

(44,567)
£180.00
£729.00 new

iPhone 12 miniGreen • 256 GB • Physical SIM + eSIM

(44,609)
£189.00
£729.00 new

Galaxy S23 FEGreen • 128 GB • Physical SIM

(488)
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Galaxy S23 FEGreen • 256 GB • Physical SIM

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