Renew Laptops LTD's customer reviews

Overall rating

656 verified reviews

Rating details

  • Accessories

    4.6/5

  • Battery

    4.6/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.7/5

Reviews

  • Zac G.

    Verified

    Reviewed 22/10/2025, United Kingdom.

    I was absolutely petrified buying off a refurbished brand, but I’ve received my Mac book & it seems to be brand new never used, as it’s let me add Apple care to my Mac book, which means it hasn’t been activated before, so I’m very grateful, came with the charger too, but didn’t come with original packaging so at first my expectations was it was used already, but then I turned it on set it up, and it asked me if I wanted to add Apple care to it meaning it’s not been used before, very happy with my purchase

    Condition

    Excellent

    Purchased

    20/10/2025

  • Tyler M.

    Verified

    Reviewed 15/07/2025, United Kingdom.

    Absolutely amazing purchase Not one scratch on the Macbook pro and I had selected just a good model but overall excellent performance and arrived within a day. Packaging neat overall was as good as a brand new laptop possibly the best refurbished product I have purchased to date and a massive upgrade from Macbook air. I would highly recommend back market as I consider myself to becoming a long term customer.

    Condition

    Fair

    Purchased

    02/07/2025

  • Phoebe G.

    Verified

    Reviewed 25/01/2025, United Kingdom.

    Great product!! Seller shipped in less than 24 hours and was delivered in less than 48 hours. Ordered excellent quality and thats exactly what i got! Battery health is at 97% and is amazing. Looks almost new - a few tiny marks on the body but other than that it is perfect, would definitely reccomend!

    Condition

    Excellent

    Purchased

    23/01/2025

  • Sheriff O.

    Verified

    Reviewed 29/06/2025, United Kingdom.

    My MacBook is like new, I hope people don’t go ahead to waste money to apple again, backmarket sell brilliant products. I love my MacBook Pro, I sleep beside it every night because the beauty drives me crazy, everything is perfect, the battery life span, works absolutely perfect. I struck gold, I will surely buy more products from backmarket.

    Condition

    Good

    Purchased

    13/06/2025

  • Martin F.

    Verified

    Reviewed 06/11/2025, United Kingdom.

    I bought this Macbook Pro M3 to replace my 2016 Macbook Pro and, I am absolutely blown away by it's speed, and it looks amazing too, thanks so much. I will be recommending you to everyone and, will be buying from you again BIG-TIME ! 🙂👊🙂

    Condition

    Excellent

    Purchased

    29/10/2025

  • Rachael C.

    Verified

    Reviewed 27/10/2025, United Kingdom.

    I will honestly admit, I was very skeptical with Backmarket and second hand laptops in general but I would highly recommend to anyone looking for a cheaper alternative. One word - WOW! I am beyond thrilled with my new macbook, I bought an excellent quality cause it was actually cheaper for the disk space and processor for the one I wanted. The M1 chip is a huge upgrade for me since my last laptop has is over 10 years old and been unsupported for several years now. It came within 2 days of placing the order and packaging was padded and plastic over the charger plug. Not a scratch on the laptop either, would think it’s never been used by anyone else ever, absolute steal for the price Backmarket are selling for. I do think the touch bar was replaced since but when updating the software, it said it was genuine apple product. Because of the cross reference between apple products the transfer took less than an hour. If you are looking for an upgrade but don’t want to spend too much, go with Backmarket! I couldn’t recommend enough!

    Condition

    Excellent

    Purchased

    13/10/2025

  • Raymond M.

    Verified

    Reviewed 12/11/2025, United Kingdom.

    As cliché as this sounds, I cannot believe the deal I got. The MacBook is as good as new, and for the price I paid, I am absolutely delighted. This is such a good idea, and I am already eying up my next purchase. I will also never buy brand new again!

    Condition

    Excellent

    Purchased

    25/10/2025

  • Irene C.

    Verified

    Reviewed 25/10/2025, United Kingdom.

    Amazing product! Goes smooth and doesn’t have any mark as all… as if I bought it brand new. I purchase few iPhones some years ago and they went well so I wanted to trust and thank back market for not breaking their promise of giving the quality they talk about!

    Condition

    Excellent

    Purchased

    13/10/2025

  • Niamh S.

    Verified

    Reviewed 17/08/2025, United Kingdom.

    Very easy. The charger is not authentic Apple (which I knew was a possibility so is not an issue). However, the charger heats up really really fast. I’m not sure what to about that. The laptop itself is great though - got it about 2 weeks ago and no problems so far.

    Condition

    Excellent

    Purchased

    01/08/2025

  • Kieran B.

    Verified

    Reviewed 23/03/2025, United Kingdom.

    Laptop came even better than described - i bout a MacBook Pro M1Pro in fair condition. Absolutely no faults at all with the Mac itself, its stunning! I didn't know what to expect & it has pleased me very well. Ill be back for future upgrades

    Condition

    Fair

    Purchased

    09/03/2025