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4.6/5
Appearance
4.6/5
Accessories
4.3/5
Battery
4.3/5
Lens & Camera
4.7/5
Packaging
4.5/5
Shipping
4.8/5
Reviewed 01/03/2026, United Kingdom.
I'm so pleased with my "new" phone and the service from Back Market was superb. I had to return the first phone I'd ordered because it was larger than I'd anticipated (my fault for not checking the measurements in the description) and there were no quibbles with the return/refund. Both phones arrived earlier than expected and you would never know they were not brand new. I couldn't be happier and would highly recommend.
Condition
Excellent
Purchased
18/02/2026
Reviewed 15/02/2026, United Kingdom.
Absolute blinding phone I ordered my elderly father as his S8 gave up..from finding it to delivery and set up so easy and at a bargain price. 4th time I've used back market and never been disappointed please keep up good work and trust me I will be recommending and will use again and again 👍
Condition
Excellent
Purchased
01/02/2026
Reviewed 27/11/2025, United Kingdom.
I think this is my sixth or seventh purchase from you and as usual we were very happy with the phone, particularly as it was bought for an aged lady who we keep and eye on as her iPhone 7plus ( bought from you many years ago) needed updating. She is coping with the change very well. We have every confidence when purchasing from you, so thank you again.
Condition
Excellent
Purchased
12/11/2025
Reviewed 07/08/2025, United Kingdom.
Website easy to use. Apple Pay, always a bonus. Arrived next day, even though estimated delivery was two to three days, which was a bonus. Packaging was good, secure and stupidly silly and over packed. Phone was literally like new, I couldn’t tell. So far, all good. Very impressed. Will not be paying Vodafone or whoever’s extortionate prices again.
Condition
Excellent
Purchased
15/07/2025
Reviewed 11/01/2026, United Kingdom.
Perfect 👌
Condition
Good
Purchased
28/12/2025
Reviewed 15/06/2025, United Kingdom.
As a Smart phone “ newbie “ although an owner of an old iPad Air I thought it was time to take the plunge . Everything was perfect. The price, the quick delivery, the fact it was recycled and in excellent condition . The ability to sync with my iPad is great and I will definitely recommend you guys to anybody looking for a sustainable way of upgrading their phone. Antony June 15 / 2025
Condition
Excellent
Purchased
03/06/2025
Reviewed 18/08/2025, United Kingdom.
Well pleased with the Samsung Galaxy A54 Phone. Not a mark on it, perfect 100% all functions are working and a good battery life. Just what i wanted without the box and frills 5 stars ✨ Prompt delivery 1st class
Condition
Excellent
Purchased
04/08/2025
Reviewed 14/09/2025, United Kingdom.
I ordered the Samsung Tab s8. Thankfully it arrived with the original stylus so there was no additional cost. The screen and bezels were flawless, only major negative was that there was some large sort of white staining on the back. Otherwise, it came off after a few sprays of a cleaning agent. Overall, a positive experience a week later. I can happily recommend the excellent selection of refrurbished products on Back Market from experience.
Condition
Excellent
Purchased
31/08/2025
Reviewed 26/02/2026, United Kingdom.
Replaced Tab s6 which I damaged. S9 a big step up in quality not so much in price. Everything I expect from Backmarket
Condition
Excellent
Purchased
11/02/2026
Reviewed 20/03/2025, United Kingdom.
Really pleased with my new phone. i was a bit apprehensive about buying on line but BACK MARKET made the whole process really easy and the quality of my phone is great. I wouldn't hesitate to use them again.
Condition
Good
Purchased
01/03/2025