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255 verified reviews in the last 10 years.
Andrea L.
Purchased on the 15 April 2025
Verified purchaseI first learned about the back market on TikTok I was a bit skeptical, but I downloaded the app and I read so many reviews and I said I’ll give it a try. It was very easy to order. I receive my order in 2 working days. I received my order in a box with Manuel a charger. Also the key I ordered the iPhone 14, 128 GB color purple I could not believe my eyes. It did not look refurbished. It look like a brand new iPhone not a scratch came with 100% battery I charge my battery every two days. I am very pleased very happy with my iPhone 14 from the back market thank you back market. I will recommend friends and family, and I will also be using back market in the future for my phones once again back market, thank you
Condition
Excellent
Reviewed in United Kingdom on 7 May 2025
Richard A.
Purchased on the 28 October 2024
Verified purchaseA Refurbished , Google Pixel 7a phone was delivered a couple of days from ordering with BackMarket . I needed a replacement phone because my old one had almost ground to halt , but I didn't want to spend a ridiculous amount of money on a new one as I wanted to pay for the total cost upfront and avoid paying back on a 24 or 36Month contract. This is where Refurbished phones became a consideration. Read some of the reviews of the Google Pixel 7a on BackMarket and decided to make a purchase. Very pleased with the phone that was delivered - a very good price for a phone that was originally released May 2023 and I've actually got sufficient working memory now , so everything is far more responsive .
Condition
Excellent
Reviewed in United Kingdom on 13 November 2024
Carole L.
Purchased on the 12 February 2025
Verified purchaseBack Market is a must for anyone looking for an excellent refurbished mobile phone. The web site is excellent to navigate. The choice of second hand phones which are graded is extensive, plus they are very good value for the money ! would not hesitate to recommend Back Market to any one the Company are doing everything right!!
Condition
Excellent
Reviewed in United Kingdom on 24 February 2025
Fiona D.
Purchased on the 18 January 2025
Verified purchaseBought the Pixel 7 to replace my old Pixel that couldn't cope with the updates. Had a good online experience easy to navigate the website. Received in excellent condition and on time . would easily recommend Back market for any refurbished goods.
Condition
Excellent
Reviewed in United Kingdom on 2 February 2025
Danielle M.
Purchased on the 7 August 2025
Verified purchaseIt's like a completely brand new device. Works perfectly. Not a scratch or mark at all. The battery is perfect. It's exactly what I would have bought directly from Samsung or a service provider brand new. Will definitely buy from here again.
Condition
Excellent
Reviewed in United Kingdom on 20 August 2025
James T.
Purchased on the 11 February 2025
Verified purchaseMy refurbished iPhone 13 mini is great. The only minor point to raise is that it clearly been refurbished with a non-Apple battery and I keep getting notifications telling me that the device can’t recognise the battery and that as a consequence the battery health reporting may be inaccurate. Not what I was expecting! Any hints on how to get the phone to verify the battery?
Condition
Excellent
Reviewed in United Kingdom on 24 February 2025
Jana R.
Purchased on the 24 November 2024
Verified purchaseWas a bit hesitant buying a refurbished phone for the first time, but I cannot see any faults and it feels like having a brand new phone. The service was great as well as the phone was shipped and delivered very fast. Very happy with my purchase :)
Condition
Excellent
Reviewed in United Kingdom on 28 December 2024
David M.
Purchased on the 10 August 2025
Verified purchaseDevice arrived on time and was well packaged. It was exactly as promised with no signs of previous usage. It was setup in a way which enabled easy transition from my previous mobile (RIP). The price was really competitive and saved me a great deal of money compared to a new device (which I initially thought I would have to buy. Operates perfectly and no hesitation recommending you to others.
Condition
Excellent
Reviewed in United Kingdom on 26 August 2025
Darren T.
Purchased on the 4 August 2025
Verified purchasereceived s21 fe excellent condition perfect looked like new.switch on blinking screen and no factory setting apps on the phone unusable returned and problem solved in 6 days.Why wasn't it checked before it was shipped?
Condition
Excellent
Reviewed in United Kingdom on 17 August 2025
Eric D.
Purchased on the 20 January 2025
Verified purchaseI’m extremely happy with this iPhone; visually. It is indistinguishable from new, the battery is 96% healthy and all the components are Apple happy. It was delivered fast in very protective packaging. I won’t hesitate to use Back Market again.
Condition
Excellent
Reviewed in United Kingdom on 3 February 2025