MobileExpert's customer reviews

255 verified reviews in the last 10 years.

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  • A

    Andrea L.

    Purchased on the 15 April 2025

    Verified purchase

    I first learned about the back market on TikTok I was a bit skeptical, but I downloaded the app and I read so many reviews and I said I’ll give it a try. It was very easy to order. I receive my order in 2 working days. I received my order in a box with Manuel a charger. Also the key I ordered the iPhone 14, 128 GB color purple I could not believe my eyes. It did not look refurbished. It look like a brand new iPhone not a scratch came with 100% battery I charge my battery every two days. I am very pleased very happy with my iPhone 14 from the back market thank you back market. I will recommend friends and family, and I will also be using back market in the future for my phones once again back market, thank you

    Item

    iPhone 14 128GB - Purple - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 7 May 2025

  • R

    Richard A.

    Purchased on the 28 October 2024

    Verified purchase

    A Refurbished , Google Pixel 7a phone was delivered a couple of days from ordering with BackMarket . I needed a replacement phone because my old one had almost ground to halt , but I didn't want to spend a ridiculous amount of money on a new one as I wanted to pay for the total cost upfront and avoid paying back on a 24 or 36Month contract. This is where Refurbished phones became a consideration. Read some of the reviews of the Google Pixel 7a on BackMarket and decided to make a purchase. Very pleased with the phone that was delivered - a very good price for a phone that was originally released May 2023 and I've actually got sufficient working memory now , so everything is far more responsive .

    Item

    Google Pixel 7a 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 13 November 2024

  • C

    Carole L.

    Purchased on the 12 February 2025

    Verified purchase

    Back Market is a must for anyone looking for an excellent refurbished mobile phone. The web site is excellent to navigate. The choice of second hand phones which are graded is extensive, plus they are very good value for the money ! would not hesitate to recommend Back Market to any one the Company are doing everything right!!

    Item

    Galaxy A15 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 24 February 2025

  • F

    Fiona D.

    Purchased on the 18 January 2025

    Verified purchase

    Bought the Pixel 7 to replace my old Pixel that couldn't cope with the updates. Had a good online experience easy to navigate the website. Received in excellent condition and on time . would easily recommend Back market for any refurbished goods.

    Item

    Google Pixel 7 128GB - White - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 2 February 2025

  • D

    Danielle M.

    Purchased on the 7 August 2025

    Verified purchase

    It's like a completely brand new device. Works perfectly. Not a scratch or mark at all. The battery is perfect. It's exactly what I would have bought directly from Samsung or a service provider brand new. Will definitely buy from here again.

    Item

    Galaxy S25 128GB - Navy Blue - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 20 August 2025

  • J

    James T.

    Purchased on the 11 February 2025

    Verified purchase

    My refurbished iPhone 13 mini is great. The only minor point to raise is that it clearly been refurbished with a non-Apple battery and I keep getting notifications telling me that the device can’t recognise the battery and that as a consequence the battery health reporting may be inaccurate. Not what I was expecting! Any hints on how to get the phone to verify the battery?

    Item

    iPhone 13 mini 128GB - Midnight - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 24 February 2025

  • J

    Jana R.

    Purchased on the 24 November 2024

    Verified purchase

    Was a bit hesitant buying a refurbished phone for the first time, but I cannot see any faults and it feels like having a brand new phone. The service was great as well as the phone was shipped and delivered very fast. Very happy with my purchase :)

    Item

    Google Pixel 7a 128GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 28 December 2024

  • D

    David M.

    Purchased on the 10 August 2025

    Verified purchase

    Device arrived on time and was well packaged. It was exactly as promised with no signs of previous usage. It was setup in a way which enabled easy transition from my previous mobile (RIP). The price was really competitive and saved me a great deal of money compared to a new device (which I initially thought I would have to buy. Operates perfectly and no hesitation recommending you to others.

    Item

    Galaxy S23 128GB - Beige - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 26 August 2025

  • D

    Darren T.

    Purchased on the 4 August 2025

    Verified purchase

    received s21 fe excellent condition perfect looked like new.switch on blinking screen and no factory setting apps on the phone unusable returned and problem solved in 6 days.Why wasn't it checked before it was shipped?

    Item

    Galaxy S21 FE 5G 128GB - Grey - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 17 August 2025

  • E

    Eric D.

    Purchased on the 20 January 2025

    Verified purchase

    I’m extremely happy with this iPhone; visually. It is indistinguishable from new, the battery is 96% healthy and all the components are Apple happy. It was delivered fast in very protective packaging. I won’t hesitate to use Back Market again.

    Item

    iPhone 13 mini 128GB - Red - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 3 February 2025