Mobile Crazy Limited's customer reviews

2,255 verified reviews in the last 10 years.

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  • T

    Teri O.

    Purchased on the 24 July 2025

    Verified purchase

    So pleased with my ‘new’ iPhone 13 Pro. So easy to navigate the website and order and the phone arrived quickly and was exactly as described. The trade in process is also clear and easy so even though my old phone wasn’t saleable I knew that what could be recycled would be. I would recommend Backmarket to anyone looking to upgrade their device in a responsible way.

    Item

    iPhone 13 Pro 128GB - Sierra Blue - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 11 August 2025

  • F

    Fauziyah I.

    Purchased on the 5 July 2025

    Verified purchase

    I love the phone. Although it is my first time using an Iphone, this Iphone does not look rebranded- it seems brand new. Many thanks for delivering at such a timely manner and oh, I love the colour too!

    Item

    iPhone 11 64GB - Yellow - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 20 July 2025

  • K

    Kevin C.

    Purchased on the 4 May 2025

    Verified purchase

    Really good nice camera nice screen in excellent condition no scratches nothing I would recommend this if you don’t want to waste your money on a expensive phone but this phone will last for a few years but really good

    Item

    iPhone 12 128GB - Red - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 19 May 2025

  • D

    David A.

    Purchased on the 24 October 2023

    Verified purchase

    Had to upgrade from an iphone 7 for compatibility with an Apple Watch : decided to purchase a refurbished iphone 11 from Back Market after seeing positive reviews The phone arrived within 48 hours good communications and looks brand new.. Battery not apple recognised but keeps a good charge Very impressed would highly recommend Back Market

    Item

    iPhone 11 128GB - Green - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 6 November 2023

  • S

    Sheila S.

    Purchased on the 20 August 2025

    Verified purchase

    I am very pleased with my new phone. It looks brand new , no scratches or damage. Works brilliantly, a real improvement on my previous iPhone 7! Delivery from Back Market took two days, quite acceptable to me. I inserted my SIM and the phone took charge of installation. I would certainly use Back Market again .

    Item

    iPhone 13 Pro 128GB - Alpine Green - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 31 August 2025

  • F

    Fionn M.

    Purchased on the 24 July 2025

    Verified purchase

    There are some issues with TikTok but there were issues with it on my old phone, it has nothing to do with what phone I have, so otherwise it’s been a great improvement in terms of battery life and performance.

    Item

    iPhone 11 64GB - Purple - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 10 August 2025

  • C

    Clare V.

    Purchased on the 12 February 2025

    Verified purchase

    I was really impressed with the ease of use on the website. The phone I got is in really good condition and everything works perfectly. I’m very happy with the savings I’ve made. I will definitely use you again!

    Item

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 2 March 2025

  • C

    Colette D.

    Purchased on the 11 February 2025

    Verified purchase

    Great phone, great condition. I chose Fair condition and the battery capacity is 94% which is much better than in my old handset. The case is in very good condition, only minor chips to the paint around the camera lenses. Works perfectly and it was great value for money even though I did not have another device to trade in. Very happy customer, would definitely buy here again!

    Item

    iPhone 12 mini 128GB - Blue - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 26 February 2025

  • U

    Uzoma J.

    Purchased on the 2 July 2025

    Verified purchase

    The phone is nice. He came in good condition even I didn’t select new battery but with the standard battery it was 100% battery life. The only thing I would say is try to package the iPhones in actual iPhone boxes so that the user can get the new phone experience.

    Item

    iPhone 11 128GB - Purple - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 13 July 2025

  • A

    Andrea B.

    Purchased on the 5 November 2024

    Verified purchase

    Bought this phone for my husband and who is very pleased with his refurb phone, you would never know it’s a refurb and definitely would not again from here. Communication was great and delivery was when it said it would be. Thank you

    Item

    iPhone 12 64GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 18 November 2024