Customer reviews

The phone was in excellent condition bar a slight scratch on the screen. It is second hand so this was within expectations. The only issue is that the phone has American firmware on it which makes it incompatible with the UK Samsung wallet app. This is a minor inconvenience but something to bare in mind when purchasing and probably best to query it before buying, something I did not do.

Fab, like new. Let people pay full price for new phones if they like, you may as well benefit from their silliness and buy refurbished.

Can’t recommend iPhone 8 highly enough. Dealing with Back Market is really easy. They provide accurate details of the phone and their communication throughout is excellent. Have used them before for another phone and quality was also excellent. Won’t hesitate to purchase from them in future.

The delivery was fast and I was kept updated. I have always found Backmarket to be extremely good to deal with and have bought a few phones from them and not been disappointed once. My iPhone 8 has worked great since I received it and I have had no issues at all. To be honest I was very pleasantly surprised at how good the condition is as I had opted for the 'Fair'; it's more like very good if you ask me!

Absolutely BONZA. Reconditioned I phone 6SE. But no Ear phone Socket which I miss as I-like my wired headphones .

Bought this phone for my dad as his previous phone was giving trouble. Was initially a bit skeptical buying a refurbished phone but the reviews were great so took the plunge. I must say, the phone has been brilliant! Performing so well, not able to find any physical defect on it. Battery is also great. I’m glad I made this ourchase

Over all the phone is decent. The battery life is a little disappointing, it usually lasts a little under a day which I'm surprised by considering it was meant to be the highest quality of refurbishment. Aside from that the phone is performing very well, camera is great and I've had no major issues at all.

Very Happy! Decided to order a used phone for once in my life with no high expectations! Received the "Excellent" version of the phone with not even a single scratch that I could notice! Have been using the phone for 2.5 months with no issues. The battery is also really good. I am very happy because I ended up saving money thanks to Back Market.

Phone is great! I broke the screen on my Pixel 5 and was quoted around £150 to replace it. As it was 4 years old iI thought it might be time to replace it. I looked around and found this 7 on BM for £70 less than the best special deal I could find. The advert said it would be in excellent condition and that is completely correct, I couldn't find a mark on it. I've put a screen protector and cover on it and it's marvellous. Thanks BM