Hi-Tech Accessories Ltd's customer reviews

The phone is in good condition, couldn’t see any scratches ect so in that respect excellent! My daughter couldn’t tell that it was refurbished:) It seems to be holding the charge well and working well (only been using for a couple of days so far) The faults, I ordered a white phone and received a black phone (too late to send back as was a birthday gift) There was a video of a man talking in the photo/video album I don’t think a factory reset had been done as it was very obvious the previous user was from Hong Kong, all of the settings, everything on iTunes all in that currency, the clock and time zone were all set to Hong Kong ect

The iPhone 8 I ordered is like new. I’m very happy with it thank you. I had an iPhone 6s before and this one’s better. The accessory you sent was ok thank you but I just didn’t need another wire. So that’s the reason I’ve have scored that 4.9.

Arrived quickly, packaged in lots of bubble wrap and although it wasn’t boxed it was fine! My son loves it and is using it for drawing apps mainly. Exactly as described and a real bargain, I’m a returning customer and will keep coming back!

Great company and the phone I wanted was in perfect condition, really pleased. HOWEVER, do not trade anything in if you are looking for honesty! I sent my previous phone in having been made an offer. It was in pristine condition, I looked after it extremely well. Once received, the third-party refurbisher offered me a lower amount saying there were dents and scratches. The photos provided were very clearly not the way I had packed up the phone and couldn't have been done in transit - to be frank, if it was even my phone (which I can't be sure of) the photos looked like there were scratches that had been deliberately made in one corner with a scourer or something. Go elsewhere for trade in!!

O 2 couldn't or wouldn't update whatsap so I needed a new phone I am 88 years old and not good with tech but my granddaughter ordered my new phone from you an it is wonderful you are brilliant people to do busyiness with thank you

iPad arrived on time in great condition, the battery was even charged so I didn’t need to charge it before using. Great battery life, no visible scratches or cracks on the screen or body. No complaints.

Second time I've ordered from Back Market. I was so pleased with my phone I decided to buy an iPad. The service is excellent, quick delivery and item well packed. Very happy with both devices and with how much i've saved. Glad to know that things are being recycled and not just destroyed.

Absolutely perfect, honestly I don’t think buying a brand new phone is necessary they are overpriced and terrible for the environment. This does the job, has all the modern amenities and looks practically brand new.

I have purchased two phones through Back Market. Couldn't be happier with the customer service and the condition of phones too. Works just like brand new. I am so impressed I will never buy new again.