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310 verified reviews in the last 10 years.
Alison J.
Purchased on the 8 March 2025
Verified purchaseSecond time I've ordered from Back Market. I was so pleased with my phone I decided to buy an iPad. The service is excellent, quick delivery and item well packed. Very happy with both devices and with how much i've saved. Glad to know that things are being recycled and not just destroyed.
Condition
Excellent
Reviewed in United Kingdom on 26 March 2025
David L.
Purchased on the 27 June 2025
Verified purchaseSlightly dubious about using a company like Back Market but the deal on the pixel 7a was worth a try. Got the pristine version and what a surprise. Basically it was brand new, not a mark on it. No data or pictures lurking in memory and it immediately updated to Android 16. Have had it now for a couple of weeks and it is a great phone. Very happy with purchase and would use Back Market again.
Condition
Excellent
Reviewed in United Kingdom on 13 July 2025
Sarah M.
Purchased on the 20 May 2025
Verified purchaseArrived quickly, packaged in lots of bubble wrap and although it wasn’t boxed it was fine! My son loves it and is using it for drawing apps mainly. Exactly as described and a real bargain, I’m a returning customer and will keep coming back!
Condition
Excellent
Reviewed in United Kingdom on 1 June 2025
Audrey B.
Purchased on the 23 March 2025
Verified purchaseO 2 couldn't or wouldn't update whatsap so I needed a new phone I am 88 years old and not good with tech but my granddaughter ordered my new phone from you an it is wonderful you are brilliant people to do busyiness with thank you
Condition
Excellent
Reviewed in United Kingdom on 10 April 2025
Tracy I.
Purchased on the 17 October 2024
Verified purchaseThe iPhone 8 I ordered is like new. I’m very happy with it thank you. I had an iPhone 6s before and this one’s better. The accessory you sent was ok thank you but I just didn’t need another wire. So that’s the reason I’ve have scored that 4.9.
Condition
Excellent
Reviewed in United Kingdom on 1 November 2024
Louise J.
Purchased on the 17 March 2025
Verified purchaseiPad arrived on time in great condition, the battery was even charged so I didn’t need to charge it before using. Great battery life, no visible scratches or cracks on the screen or body. No complaints.
Condition
Excellent
Reviewed in United Kingdom on 30 March 2025
Jasmine F.
Purchased on the 11 February 2025
Verified purchaseAbsolutely perfect, honestly I don’t think buying a brand new phone is necessary they are overpriced and terrible for the environment. This does the job, has all the modern amenities and looks practically brand new.
Condition
Excellent
Reviewed in United Kingdom on 26 February 2025
Steven M.
Purchased on the 11 February 2025
Verified purchaseI have purchased two phones through Back Market. Couldn't be happier with the customer service and the condition of phones too. Works just like brand new. I am so impressed I will never buy new again.
Condition
Excellent
Reviewed in United Kingdom on 23 February 2025
Stacey H.
Purchased on the 5 February 2025
Verified purchaseEasy to order. Fast delivery. Really good condition phone, can’t ask for more. Had a refurbished phone from back market before (for my daughter). She had it over 2 years and it is still in very good condition. She asked for a newer model for her birthday and had no problem ordering from them again. Definitely would recommend and will be using them for one for myself when I need a new one.
Condition
Excellent
Reviewed in United Kingdom on 19 February 2025
Nick D.
Purchased on the 21 April 2025
Verified purchaseI’m really happy with my iPad. Fantastic piece of kit! I’ll definitely recommend backmarket to my friends. Thanks for a great service.
Condition
Good
Reviewed in United Kingdom on 14 May 2025