RefurbXpress's customer reviews

Overall rating

1,952 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.6/5

  • Accessories

    4.2/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.6/5

  • Shipping

    4.7/5

Reviews

  • Donna M.

    Verified

    Reviewed 22/08/2025, United Kingdom.

    These AirPods are perfect for me. The newer version are too big in my ears and keep falling out! So I’m very happy with these ones. They arrived in very quick time and are in perfect condition despite my ordering fair condition . This is the 3rd item I’ve bought from Back Market and I will continue to use them for my tech purchases. Very happy and satisfied customer

    Condition

    Excellent

    Purchased

    30/07/2025

  • Jannat R.

    Verified

    Reviewed 31/08/2025, United Kingdom.

    I was skeptical at first but I took the risk and it was worth a shot ...perfect exactly like new just a few scratches on back camera but that's hard to notice ...working perfectly fine happy with the purchase

    Condition

    Excellent

    Purchased

    16/08/2025

  • Abdullah M.

    Verified

    Reviewed 08/09/2025, United Kingdom.

    Great sound is perfect was a bit skeptical of buying refurbished airpods but they are not too shabby

    Condition

    Excellent

    Purchased

    26/08/2025

  • Nahida M.

    Verified

    Reviewed 06/10/2025, United Kingdom.

    Very satisfied. I’m really happy with my iPhone 12 Pro purchase. The phone looks and performs like new, and the 100% battery health is a huge bonus.

    Condition

    Excellent

    Purchased

    26/09/2025

  • Rhoann grace F.

    Verified

    Reviewed 06/07/2025, United Kingdom.

    This is lovely watch , thank you backmarket . ,,I really love it.. I ordered this Apple Watch series 9 -41mm pink .. I. Choose the excellent one and I’m so satisfied..

    Condition

    Excellent

    Purchased

    27/06/2025

  • Amardeep S.

    Verified

    Reviewed 21/09/2025, United Kingdom.

    Bought this for my son and he’s really pleased. Looks brand new and battery health is 100%. I’d never really thought about buying a refurbished product recently as a couple of iPhones I bought from eBay many years ago turned out to be bad experiences. Anyway, a friend suggested I try Back Market and for about a £100 more than a Fitbit, I purchased this Apple Watch. It’s fantastic. I will probably buy one for myself when my Fitbit conks out.

    Condition

    Excellent

    Purchased

    07/09/2025

  • Angharad W.

    Verified

    Reviewed 11/08/2025, United Kingdom.

    So far, my ‘new’ IPhone 14 seems fantastic and I’m really impressed with BackMarket! It arrived very quickly and was in immaculate condition and for a very reasonable price - in fact much more reasonable than the site I would usually purchase a reconditioned phone from. All in all, 5 out of 5, thank you so much!

    Condition

    Excellent

    Purchased

    26/07/2025

  • Mario R.

    Verified

    Reviewed 27/10/2025, United Kingdom.

    I received it carefully packaged, perhaps better than a new one directly from Apple. Everything looks shiny new, spotless, and the battery is in excellent condition.

    Condition

    Excellent

    Purchased

    08/10/2025

  • Victoria G.

    Verified

    Reviewed 20/10/2025, United Kingdom.

    I had initially ordered from Amazon refurbished but when it came, it was not in "excellent" condition at all, very scratched, a spot on the display and I am now battling to get a refund. I then ordered from Backmarket and was absolutely delighted with the quality - not a mark on it, looks like it has never been used. My son is delighted and it works like a dream! Do not make the mistake we did . I will use Backmarket now for all future refurbished tech. Thank you for a great purchasing experience.

    Condition

    Excellent

    Purchased

    04/10/2025

  • Chris T.

    Verified

    Reviewed 08/07/2025, United Kingdom.

    This is the third refurbished Apple product I have bought from BackMarket and they have all been excellent. This watch is in pristine condition, it's exactly as described in the listing and works perfectly. It synched with all my other Apple products, there is no doubt it is genuine. It came with a charger and two new straps, one smaller, one larger. I'm not sure why more people don't buy refurbished products, features used to sell new products are often only tiny upgrades on what's already available and it's so much better for the planet.

    Condition

    Excellent

    Purchased

    22/06/2025