RefurbXpress

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

3,000 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

  • Accessories

    4.2/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Tristan T.

    Verified

    Reviewed 09/01/2026, United Kingdom.

    Back Market Turned a “Refurbished” iPhone 12 Into My Daily Driver—And I’m Genuinely Blown Away I’ll be honest: when people hear “refurbished,” they usually expect compromises. Scuffs. Battery anxiety. That one annoying flaw you can’t unsee. This iPhone 12 from Back Market completely shattered that stereotype. I ordered a Product (RED) iPhone 12, 128GB, and what arrived felt less like a secondhand phone and more like Apple quietly sent me a brand-new unit on the side. Condition: The phone arrived in exceptional condition. The glass is clean, the frame is flawless, and if you told me this device had never been used before, I’d believe you without hesitation. No scratches, no dents, no “refurbished tells.” It looks premium because it is premium. Performance: This is where the iPhone 12 still flexes hard. The A14 Bionic chip is absurdly smooth—apps open instantly, multitasking is effortless, and everything from social media to photo editing runs without a hiccup. This phone doesn’t feel like it’s “keeping up.” It feels like it’s leading. Display & Design: The OLED display is gorgeous. Deep blacks, vibrant colors, and razor-sharp clarity that makes content pop. The flat-edge design still looks modern and feels solid in the hand. And the Product (RED) finish? Stunning. It’s bold, clean, and turns heads without trying. Battery & Reliability: Battery life has been excellent for daily use—calls, streaming, browsing, and content creation. This is the kind of phone you trust to get you through the day without babysitting a charger. The Back Market Experience: This is where the real magic happens. Back Market didn’t just sell me a phone—they delivered confidence. Clear grading, fast shipping, eco-friendly impact, and a device that exceeded expectations in every way. It’s rare to feel like you got more than you paid for, but that’s exactly what happened here. Final Thoughts: If you’re on the fence about refurbished tech, let this be the review that pushes you over. This iPhone 12 proves that smart buying doesn’t mean settling—it means winning. Back Market has officially earned my trust, and this phone has earned its place as my go-to device. This isn’t just a good deal. It’s proof that premium tech, sustainability, and performance can coexist—and absolutely thrive. Highly recommended. No hesitation. No regrets.

    iPhone 12 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    06/12/2025

  • Evie B.

    Verified

    Reviewed 28/03/2026, United Kingdom.

    I purchased the Blue 10th Generation iPad as Premium with 64GB of storage for £228.99. The iPad came in a legit Apple iPad box, and the iPad itself was wrapped in that sheer paper that new Apple products come in. Completely full battery health, not a single scratch, crack or dent in/on the iPad. Also came with all of the iPads “instructions” and a brand new charger. Couldn’t be happier and would definitely buy again.

    iPad 10.9" (2022) 10th gen 64 GB - Wi-Fi - Blue

    Condition

    Premium

    Purchased

    27/03/2026

  • Anita B.

    Verified

    Reviewed 27/03/2026, United Kingdom.

    My daughter made this purchase from my account and she is happy with the item. It’s in good condition and she enjoys it. Nothing really to complain about as I have made a purchase in January. And find the condition really good.

    iPhone 15 Plus 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    23/02/2026

  • Muhammad waqar Q.

    Verified

    Reviewed 11/03/2026, United Kingdom.

    Thanks to Back Market! I recently purchased this item, feeling quite anxious about what I might receive. While many reviews here rate it 5 stars, a few 1-star reviews made me hesitant. The package arrived in its original box with accessories, showing no signs of use. It's completely spotless. I haven't tested the charger yet, good thing is they provided me the conversion adapter. I charged it with my phone charger haha with Type-C. Also, it arrived quicker than the delivery dates bracket.

    Switch OLED 64GB - White

    Condition

    Excellent

    Purchased

    09/03/2026

  • Monika O.

    Verified

    Reviewed 16/03/2026, United Kingdom.

    I'm really pleased with my refurbished iPhone 12 from BackMarket. I've always bought refurbished phones, usually from GiffGaff, who are also great. This time I chose BackMarket because they were cheaper and had a better trade-in offer. I was really surprised and pleased that they shipped it overnight. I can 100% recommend their service. I especially liked the phone comparison feature on their website, as it made choosing which model to go for much easier.

    iPhone 12 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    06/03/2026

  • Toby B.

    Verified

    Reviewed 13/03/2026, United Kingdom.

    I was pretty certain that I was gonna end up with a bit of a mediocre phone, the amount of of reviews I had seen that said they hadn’t got a good phone didnt give me much hope. But DAMN, next day delivery even though I ordered the standard delivery so that was a great first sign, now opening it, it is at 100% battery health which is sick and literally has ZERO scratches, or any wear at all, or anythibg bad. Im not exaggerating when saying that Im in disbelief that this isnt jusr a brand new phone. AMAZING i am very happy

    iPhone 13 256GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    10/03/2026

  • Paul K.

    Verified

    Reviewed 29/12/2025, United Kingdom.

    I’ve not used the site before but seen it advertised and so I Bought the iPad mini 6 as a replacement for my wife’s old one. I ordered the premium quality one and it came in a sealed apple box with a small Apple approved refurbished sticker on the back. I couldn’t be happier with the condition and quality. It’s for all intention absolutely brand new. With a years warranty included it’s a bargain. Very pleased and saved half the price of a new one. Can’t fault the service and it even arrived early.

    iPad mini 8.3" (2021) 6th gen 64 GB - Wi-Fi - Starlight

    Condition

    Premium

    Purchased

    11/12/2025

  • Jill E.

    Verified

    Reviewed 30/01/2026, United Kingdom.

    Arrived promptly was extremely pleased with my iPhone 13 was described as excellent condition and it was had no signs of any use, battery condition great. Will definitely get more refurbished items from back market and will highly recommend them to friends

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    03/01/2026

  • Barbara C.

    Verified

    Reviewed 29/12/2025, United Kingdom.

    Absolutely delighted with the service from BackMarket, my refurbished iPhone 14 is better than I could have imagined, the condition is superb, looks just like new and the experience from ordering to receiving was exceptional. Emails informing of delivery and progress was excellent, my order was delivered in 24 hours. I would definitely recommend this company for their service and the quality of item supplied. I would never have thought about ordering a refurbished phone but the cost of a new one was not possible, I am so glad I decided to go for it as the phone is beyond my expectations, I looked carefully for any negative points but could not find any. Easy to set up and easy to use.

    iPhone 14 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    17/12/2025

  • Sara C.

    Verified

    Reviewed 23/03/2026, United Kingdom.

    is this the 3rd time buying apple products from back market and, as always, im a happy customer. The phone arrived quickly, nicely protected, inside its original box. Zero battery cycles, 100% battery health and not a single sign of usage. i bought this in march 2026 and the phone noted that it had been first turned on in January of the same year. i really bought a new phone for the price of a refurbished!

    iPhone 17 256GB - Lavender - Unlocked

    Condition

    Premium

    Purchased

    08/03/2026

19 products