RefurbXpress

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 3 years

Approved seller with 4.5/5 Stars rating

Trusted on Back Market for 3 years

Overall rating

2,729 verified reviews

Rating details

Overall performance
4.4/5
Appearance
4.6/5
Accessories
4.2/5
Battery
4.3/5
Lens & Camera
4.6/5
Packaging
4.5/5
Shipping
4.6/5

Reviews

Tristan T.
Verified
Reviewed 09/01/2026, United Kingdom.
Back Market Turned a “Refurbished” iPhone 12 Into My Daily Driver—And I’m Genuinely Blown Away I’ll be honest: when people hear “refurbished,” they usually expect compromises. Scuffs. Battery anxiety. That one annoying flaw you can’t unsee. This iPhone 12 from Back Market completely shattered that stereotype. I ordered a Product (RED) iPhone 12, 128GB, and what arrived felt less like a secondhand phone and more like Apple quietly sent me a brand-new unit on the side. Condition: The phone arrived in exceptional condition. The glass is clean, the frame is flawless, and if you told me this device had never been used before, I’d believe you without hesitation. No scratches, no dents, no “refurbished tells.” It looks premium because it is premium. Performance: This is where the iPhone 12 still flexes hard. The A14 Bionic chip is absurdly smooth—apps open instantly, multitasking is effortless, and everything from social media to photo editing runs without a hiccup. This phone doesn’t feel like it’s “keeping up.” It feels like it’s leading. Display & Design: The OLED display is gorgeous. Deep blacks, vibrant colors, and razor-sharp clarity that makes content pop. The flat-edge design still looks modern and feels solid in the hand. And the Product (RED) finish? Stunning. It’s bold, clean, and turns heads without trying. Battery & Reliability: Battery life has been excellent for daily use—calls, streaming, browsing, and content creation. This is the kind of phone you trust to get you through the day without babysitting a charger. The Back Market Experience: This is where the real magic happens. Back Market didn’t just sell me a phone—they delivered confidence. Clear grading, fast shipping, eco-friendly impact, and a device that exceeded expectations in every way. It’s rare to feel like you got more than you paid for, but that’s exactly what happened here. Final Thoughts: If you’re on the fence about refurbished tech, let this be the review that pushes you over. This iPhone 12 proves that smart buying doesn’t mean settling—it means winning. Back Market has officially earned my trust, and this phone has earned its place as my go-to device. This isn’t just a good deal. It’s proof that premium tech, sustainability, and performance can coexist—and absolutely thrive. Highly recommended. No hesitation. No regrets.
iPhone 12 128GB - Red - Unlocked
iPhone 12 128GB - Red - Unlocked
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
06/12/2025
Paul K.
Verified
Reviewed 29/12/2025, United Kingdom.
I’ve not used the site before but seen it advertised and so I Bought the iPad mini 6 as a replacement for my wife’s old one. I ordered the premium quality one and it came in a sealed apple box with a small Apple approved refurbished sticker on the back. I couldn’t be happier with the condition and quality. It’s for all intention absolutely brand new. With a years warranty included it’s a bargain. Very pleased and saved half the price of a new one. Can’t fault the service and it even arrived early.
iPad mini 8.3" (2021) 6th gen 64 GB - Wi-Fi - Starlight
iPad mini 8.3" (2021) 6th gen 64 GB - Wi-Fi - Starlight
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Condition
Premium
Close to perfection. The body may have tiny micro-scratches. For items with screens, the screen will be flawless.
Purchased
11/12/2025
Barbara C.
Verified
Reviewed 29/12/2025, United Kingdom.
Absolutely delighted with the service from BackMarket, my refurbished iPhone 14 is better than I could have imagined, the condition is superb, looks just like new and the experience from ordering to receiving was exceptional. Emails informing of delivery and progress was excellent, my order was delivered in 24 hours. I would definitely recommend this company for their service and the quality of item supplied. I would never have thought about ordering a refurbished phone but the cost of a new one was not possible, I am so glad I decided to go for it as the phone is beyond my expectations, I looked carefully for any negative points but could not find any. Easy to set up and easy to use.
iPhone 14 128GB - Purple - Unlocked
iPhone 14 128GB - Purple - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
17/12/2025
Jill E.
Verified
Reviewed 30/01/2026, United Kingdom.
Arrived promptly was extremely pleased with my iPhone 13 was described as excellent condition and it was had no signs of any use, battery condition great. Will definitely get more refurbished items from back market and will highly recommend them to friends
iPhone 13 128GB - Blue - Unlocked
iPhone 13 128GB - Blue - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
03/01/2026
Jannat R.
Verified
Reviewed 31/08/2025, United Kingdom.
I was skeptical at first but I took the risk and it was worth a shot ...perfect exactly like new just a few scratches on back camera but that's hard to notice ...working perfectly fine happy with the purchase
iPhone 14 128GB - Midnight - Unlocked
iPhone 14 128GB - Midnight - Unlocked
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
16/08/2025
Donna M.
Verified
Reviewed 22/08/2025, United Kingdom.
These AirPods are perfect for me. The newer version are too big in my ears and keep falling out! So I’m very happy with these ones. They arrived in very quick time and are in perfect condition despite my ordering fair condition . This is the 3rd item I’ve bought from Back Market and I will continue to use them for my tech purchases. Very happy and satisfied customer
Apple AirPods 2nd gen (2019) - Lightning Charging case
Apple AirPods 2nd gen (2019) - Lightning Charging case
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
30/07/2025
Mohammed A.
Verified
Reviewed 26/01/2026, United Kingdom.
⭐️⭐️⭐️⭐️⭐️ Absolutely blown away feels brand new! I bought an iPhone 15 Pro from Back Market and honestly I couldn’t be happier. I was a bit nervous ordering a refurbished phone, but any doubts disappeared the second I opened the box. The phone arrived quickly, packaged really well, and it genuinely looks and feels brand new not a single scratch or mark on it. Battery health is excellent, everything works perfectly, and performance is insanely smooth. Camera is unreal, screen is crystal clear, and it feels lightning fast. For the price I paid compared to buying brand new, this is an absolute no-brainer. Saved a load of money and still got a premium device in perfect condition. If you’re on the fence about refurbished, don’t be. Back Market have completely won me over I’ll 100% be using them again. Brilliant service and an amazing phone. 👏📱
iPhone 15 Pro 128GB - Blue Titanium - Unlocked
iPhone 15 Pro 128GB - Blue Titanium - Unlocked
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
05/01/2026
Abdullah M.
Verified
Reviewed 08/09/2025, United Kingdom.
Great sound is perfect was a bit skeptical of buying refurbished airpods but they are not too shabby
Apple AirPods Pro 1st gen (2021) - MagSafe Charging case
Apple AirPods Pro 1st gen (2021) - MagSafe Charging case
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
26/08/2025
Nahida M.
Verified
Reviewed 06/10/2025, United Kingdom.
Very satisfied. I’m really happy with my iPhone 12 Pro purchase. The phone looks and performs like new, and the 100% battery health is a huge bonus.
iPhone 12 Pro 128GB - Pacific Blue - Unlocked
iPhone 12 Pro 128GB - Pacific Blue - Unlocked
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
26/09/2025
Charlotte S.
Verified
Reviewed 23/02/2026, United Kingdom.
I’m very happy with my refurbished phone, it’s basically like a new phone but at a fraction of the cost! It has 100% battery health, looks perfect and works perfectly. I will definitely buy refurbished again the future. Good service too from Back Market.
iPhone 14 128GB - Purple - Unlocked
iPhone 14 128GB - Purple - Unlocked
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
01/02/2026

33 products

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Rating details

Reviews

Reviews

Tristan T.

Paul K.

Barbara C.

Jill E.

Jannat R.

Donna M.

Mohammed A.

Abdullah M.

Nahida M.

Charlotte S.

Trade in to get it for less