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858 verified reviews in the last 24 months.
Anthony D.
Purchased on the 24 May 2025
Verified purchaseFantastic example for a refurbished phone. Decided to purchase an ‘excellent’ IPhone SE 128gb 2022. Cannot complain, it arrived like brand new, with a charging cable and 100% battery health. Will definitely purchase from them again.
Reviewed in United Kingdom on 13 June 2025
iPhone SE (2022) 128GB - Starlight - UnlockedPatrick D.
Purchased on the 11 May 2025
Verified purchasethe phone itself is exactly as described even 100% battery and i would recommend definitely. Althouhh sometimes the face id just doesnt work, wether thats user error, phone error or the refurbishers thats the only small thing i could critique!
Reviewed in United Kingdom on 28 May 2025
iPhone 12 64GB - White - UnlockedAlan P.
Purchased on the 29 March 2025
Verified purchaseThis is the 3rd time I’ve purchased a refurb product from Back Market and again the product and service has been spot on. The phone is exactly as described (if not a little better) and my son is over the moon. If you’re sceptical about buying refurbished tech, give it a go. I’ll certainly be back in future.
Reviewed in United Kingdom on 2 May 2025
Galaxy S22 5G 128GB - White - UnlockedAndrew C.
Purchased on the 10 December 2024
Verified purchaseThe phone was in great condition, looked brand new and battery seems to charge and hold charge very well. Very quick delivery, faster than the estimate provided when I ordered. My son is delighted - I'm not sure he's even noticed it's a refurbished phone!
Reviewed in United Kingdom on 2 January 2025
iPhone 13 128GB - Midnight - UnlockedSharron M.
Purchased on the 19 December 2024
Verified purchaseI ordered two reconditioned iPhone 14, excellent condition, and it was very easy to order them, they came very quickly. The phones are in great condition, no scratches or blemishes that I can see and one has 100% battery life while the other has 85% which did surprise me as I thought it would have at least 90% but it’s not a problem. It was very easy to set them up from the old iphones except I didn’t realise they had E-SIMs and had to look on the internet what to do as I couldn’t find a SIM card tray! Both are working well and I have already recommended Backmarket to friends.
Reviewed in United Kingdom on 29 December 2024
iPhone 14 128GB - Blue - UnlockedJohn B.
Purchased on the 12 April 2025
Verified purchaseAbsolutely delighted. Don’t think I could tell the difference between refurbished and new. Transfer of data etc from my iPhone 7 was very easy and apart from facial recognition as opposed to finger print and later OS the two systems were very similar so very easy to get along with. Very pleased to note battery health was 100%. When the time comes to upgrade I’ll be straight back to Black Market!
Reviewed in United Kingdom on 27 April 2025
iPhone 12 128GB - Black - UnlockedFrances T.
Purchased on the 1 April 2025
Verified purchaseOn the whole, really pleased with my experience on back market. Phone arrived promtly and is in excellent condition. There is only 86% battery which was less than I was expecting. Still getting used to it but really pleased to be able to purchase a reconditioned phones
Reviewed in United Kingdom on 13 April 2025
iPhone 13 Pro 256GB - Alpine Green - UnlockedVictoria H.
Purchased on the 20 February 2024
Verified purchaseOrdered 2 Iphone SE (2020) for 2 of my children and they are happy with what they do (im not a fan of Iphones). One of the phones does get a little warm and the battery life data cannot be shown, the new battery option wasnt available (sold out) on purchase, but if needs be can have this sorted locally, buying a refurbished phone is the way to go, they came in excellent condition, set up was easy, charging cables work. Cant really say much more other than thank you for saving me some £££. Oh super quick delivery too and informed along the way by back market and the delivery company. Ordered another one after recieving the first 2 for my 3rd son who is super picky, he cant wait for it to arrive
Reviewed in United Kingdom on 23 February 2024
iPhone SE (2020) 128GB - White - UnlockedCraig W.
Purchased on the 16 May 2025
Verified purchaseI ordered an iPhone 13. Had shopped around online and found Back market to be the cheapest. With the price difference in mind I thought I may have to compromise on the condition. I was however pleasantly surprised by the product. It was in pristine condition, not a mark on the body and the screen was flawless. I would thoroughly recommend Back market to anyone who wants a new phone at competitive prices.
Reviewed in United Kingdom on 2 June 2025
iPhone 13 128GB - Midnight - UnlockedRobin F.
Purchased on the 3 May 2025
Verified purchaseVery pleased with my iPhone 15. It was immaculate. looked like new. Service was, as always, spot on. My old Samsung A22 was given in part exchange and I received exactly what I valued it at. Very happy
Reviewed in United Kingdom on 24 May 2025
iPhone 15 128GB - Blue - Unlocked