DM South West Solutions Ltd trading as The TA1 Mac Store's customer reviews

Overall rating

144 verified reviews

Rating details

  • Accessories

    4.2/5

  • Battery

    4.2/5

  • Lens & Camera

    4.2/5

  • Overall performance

    4.4/5

  • Appearance

    4.4/5

  • Packaging

    4.6/5

  • Shipping

    4.7/5

Reviews

  • Ahamefula C.

    Verified

    Reviewed 10/09/2025, United Kingdom.

    This is my third time buy on back market, I first saw the advert on TikTok and said let me give it a try since this year begun I have but two smartphones and 1 MacBook and all are doing perfectly well as if it’s a brand new device it arrived at my doorstep the following day!!! When I ordered it around 12:00pm I really enjoy the app and there products and in no distance time I will come to buy another phone again I love back Mackey sooo much it’s a game changer in the tech industry. I had already and will always recommend to anyone thay one to buy any electronic device See y’all soon 🕺🕺❤️❤️❤️

    Condition

    Fair

    Purchased

    12/08/2025

  • Tim S.

    Verified

    Reviewed 16/10/2025, United Kingdom.

    Absolutely THE best Macbook Pro i've ever owned and i'm 63! WHAT a bargain and in mint condition. Superfast and Supersleek! 100% happy!

    Condition

    Fair

    Purchased

    27/09/2025

  • Joshua B.

    Verified

    Reviewed 11/11/2025, United Kingdom.

    Device arrived 2 days after purchased in a very structurally sound box and bubble covering. I ordered it in ‘fair’ condition as a few minor scratches didn’t matter too much to me, and it had one hairline scratch at the bottom of the screen and no where else on the laptop, and other than that there are no signs of ware or use at all. The battery health is on 86% which was expected with a refurbished product. Overall a great purchase which absolutely met my expectations. 5 ⭐️

    Condition

    Fair

    Purchased

    09/11/2025

  • Brian M.

    Verified

    Reviewed 19/11/2025, United Kingdom.

    I was skeptical at first about using Back Market. But I was very very pleasantly surprised and impressed at how easy and quick it was. Most of all though, I was blown away by the condition of the Macbook Pro I purchased, it was essentially like a brand new machine! Very minimal marks on it, zero signs of wear and clean as a whistle. Super happy with my purchase, and have recommended Back Market to my friends and family in confidence.

    Condition

    Good

    Purchased

    04/11/2025

  • Sabeeh M.

    Verified

    Reviewed 01/12/2025, United Kingdom.

    Good purchase and everything is perfect. I had little issue with my Macbook pro as sound wasnt working but customer service team help and seller replaced the device. Now laptop is working fine. Thank you seller and Back market.

    Condition

    Good

    Purchased

    20/11/2025

  • Danelle H.

    Verified

    Reviewed 23/11/2025, United Kingdom.

    absolutely amazing!! was very sceptical at first, was unsure if it was going to turn up, unsure of what condition it would be in as i only ordered 'good', and honestly you would not think it was secondhand! delivery was so quick, packaged brilliantly even came with a charger, will definitely be ordering from here again!!

    Condition

    Good

    Purchased

    12/11/2025

  • Hakim S.

    Verified

    Reviewed 12/01/2025, United Kingdom.

    I'm very happy with my purchase. The Macbook Air I bought was in fair condition but it was actually so much better than that. (A few scrapes on the sides which were not even noticeable). My only complaint was that on the inner body next to the trackpad they had a huge Apple logo laser printed on it. I like Apple for it's simplicity and clean look so to see this was a bit of a disappointment. But all in all a great buy.

    Condition

    Fair

    Purchased

    31/12/2024

  • Edneia K.

    Verified

    Reviewed 01/10/2025, United Kingdom.

    Very good product so far not problem Was as described and I am happy with the product I was expecting really bad scratches etc but wasn’t like that Very good and well presented. Thank you very much

    Condition

    Fair

    Purchased

    16/09/2025

  • J Y.

    Verified

    Reviewed 06/10/2025, United Kingdom.

    Much better than expected. If this is in 'fair' condition that the others must be amazing. Even the battery health is very good. This is my first Macbook and I can see now what all the fuss is about: they are great.

    Condition

    Fair

    Purchased

    17/09/2025

  • David F.

    Verified

    Reviewed 14/07/2025, United Kingdom.

    Perfect service and a superb device - condition says fair, I’d love to see what excellent looks like as the MacBook was in immaculate condition and quickly updated from my old machine back up. Delighted

    Condition

    Fair

    Purchased

    27/06/2025