CRS's customer reviews

Reviews

  • Jomani O.

    Verified

    Reviewed 19/07/2025, United Kingdom.

    Leaving a review on any site for the first time ever. You guys are amazing…the laptop is so clean and almost spanking new. Battery life is 100%. What baffled me the most, delivery was slated for next week Tuesday, I got the laptop yesterday(2days after I ordered as opposed to 6days). 5 start review definitely. I highly recommend Back Market.

    Condition

    Excellent

    Purchased

    15/07/2025

  • Sean M.

    Verified

    Reviewed 20/07/2024, United Kingdom.

    I ordered the MacBook Pro 16” M1 Pro 1TB 16GB RAM in Excellent Condition, And BackMarket did NOT disappoint!! The MacBook Arrived in it’s original Apple Box, the MacBook AND the chargers all still with the original Apple packaging! The MacBook itself had absolutely no signs of previous use, it’s like someone bought it from apple and left it in the box with the exception of the instructions being removed from the box and a hole being cut in the box for an extra charger! Which isn’t an issue for me at all!! I wasn’t sure if it WAS actually used in the past so I had a look through the settings to see how many battery Charge Cycles it had previously and it only had 2!!! And one of them was me because it was on charge as i was looking! So I am absolutely delighted, Basically brand-new and all for the price of a refurbished MacBook!! Couldn’t be happier with my purchase! Well recommended!

    Condition

    Excellent

    Purchased

    14/07/2024

  • Kemar B.

    Verified

    Reviewed 01/05/2025, United Kingdom.

    My Honest Review of My Recent Order from Back Market I recently placed an order through Back Market and wanted to share my experience with anyone considering buying refurbished tech from them. I ordered a MacBook Pro Retina 15-inches (2018) and was pleasantly surprised overall. The device arrived earlier than expected and was well-packaged, with no signs of damage during shipping. In terms of condition, I chose the Good option as there was a deal, and I’d say it lived up to expectations. I didn’t find any scratches or dents. Functionally, the device worked right out of the box. I ran a few tests, and everything from the battery health to the screen responsiveness and camera seemed solid. I really appreciated the eco-conscious approach and the fact that I saved a good amount compared to buying the same brand-new device. It also came with a 12-month warranty, which gave me peace of mind. That said, the device is heating up very quickly, and I am unsure if that’s supposed to happen. The heat reaches a point where keeping the device on my lap is unbearable. I reached out to BM and followed recommendations which was helpful. Final Verdict: I’d consider using Back Market again. If you’re comfortable with refurbished devices and want to save money while being a bit kinder to the planet, Back Market is a strong option. Just make sure to read the seller reviews and double-check the warranty details.

    Condition

    Good

    Purchased

    25/04/2025

  • Scott W.

    Verified

    Reviewed 24/08/2025, United Kingdom.

    absolutely great experience. MacBook arrived as good as new. All I had to do was reset factory settings as the os thought I was in Saudi arabia. went for the mid condition but it seems like it's straight out of the box. very happy. I've bought refurbished phones before and it's the same situation, dont be shy about buying a refurbished product! save the money!

    Condition

    Good

    Purchased

    07/08/2025

  • Adil K.

    Verified

    Reviewed 12/08/2025, United Kingdom.

    This is my second time buying from Back Market, and once again, I’m very impressed. I purchased a MacBook Pro M1 (2020) in pristine condition, and it truly lives up to that description — it looks and works just like new. The ordering process was smooth, and the packaging was secure. Delivery was a bit late, but that’s okay considering the quality I received. I’m very happy with my purchase and with Back Market’s reliability. Highly recommended!

    Condition

    Excellent

    Purchased

    24/07/2025

  • John K.

    Verified

    Reviewed 20/07/2025, United Kingdom.

    Received my Macbook Pro, it was in perfect condition not a single mark, I was concerned about buying refurbished products, not from Back Market I will definitely use them again.

    Condition

    Excellent

    Purchased

    28/06/2025

  • Mohammed K.

    Verified

    Reviewed 18/11/2024, United Kingdom.

    I bought an Apple Watch Series 7 (excellent condition) and it was exactly as described and immaculate. Backmarket were extremely helpful and kept in constant contact with me to let me know when the item would arrive. Would highly recommended!

    Condition

    Excellent

    Purchased

    09/11/2024

  • George G.

    Verified

    Reviewed 11/08/2025, United Kingdom.

    The delivery was super fast, the laptop was packed really well, the laptop works perfectly the only downside is the keyboard some of the keys double click sometimes and the x key doesn’t always respond other then that its perfect still 5 star

    Condition

    Excellent

    Purchased

    29/07/2025

  • Arnaud G.

    Verified

    Reviewed 01/08/2025, United Kingdom.

    Excellent transaction. Promptly and safely dispatched. Macbook in very good condition and battery almost new. Keyboard US English not UK but not an issue for me. Could have been for some. Strongly recommend.

    Condition

    Good

    Purchased

    25/07/2025

  • Curtis B.

    Verified

    Reviewed 31/07/2025, United Kingdom.

    Refurbed like new. Slight issue with the inital laptop I ordered as it failed the testing however they quickly found me a replacement which was with me 48 hours later. The Macbook works great, no damage at all. Would recommend 10/10 great value for money.

    Condition

    Excellent

    Purchased

    03/07/2025