CRS's customer reviews

4,798 verified reviews in the last 10 years.

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  • J

    Jomani O.

    Purchased on the 15 July 2025

    Verified purchase

    Leaving a review on any site for the first time ever. You guys are amazing…the laptop is so clean and almost spanking new. Battery life is 100%. What baffled me the most, delivery was slated for next week Tuesday, I got the laptop yesterday(2days after I ordered as opposed to 6days). 5 start review definitely. I highly recommend Back Market.

    Item

    MacBook Pro 16-inch (2021) - Apple M1 Max 10-core and 32-core GPU - 32GB RAM - SSD 1000GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 19 July 2025

  • S

    Sean M.

    Purchased on the 14 July 2024

    Verified purchase

    I ordered the MacBook Pro 16” M1 Pro 1TB 16GB RAM in Excellent Condition, And BackMarket did NOT disappoint!! The MacBook Arrived in it’s original Apple Box, the MacBook AND the chargers all still with the original Apple packaging! The MacBook itself had absolutely no signs of previous use, it’s like someone bought it from apple and left it in the box with the exception of the instructions being removed from the box and a hole being cut in the box for an extra charger! Which isn’t an issue for me at all!! I wasn’t sure if it WAS actually used in the past so I had a look through the settings to see how many battery Charge Cycles it had previously and it only had 2!!! And one of them was me because it was on charge as i was looking! So I am absolutely delighted, Basically brand-new and all for the price of a refurbished MacBook!! Couldn’t be happier with my purchase! Well recommended!

    Item

    MacBook Pro 16-inch (2021) - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 1000GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 20 July 2024

  • K

    Kemar B.

    Purchased on the 25 April 2025

    Verified purchase

    My Honest Review of My Recent Order from Back Market I recently placed an order through Back Market and wanted to share my experience with anyone considering buying refurbished tech from them. I ordered a MacBook Pro Retina 15-inches (2018) and was pleasantly surprised overall. The device arrived earlier than expected and was well-packaged, with no signs of damage during shipping. In terms of condition, I chose the Good option as there was a deal, and I’d say it lived up to expectations. I didn’t find any scratches or dents. Functionally, the device worked right out of the box. I ran a few tests, and everything from the battery health to the screen responsiveness and camera seemed solid. I really appreciated the eco-conscious approach and the fact that I saved a good amount compared to buying the same brand-new device. It also came with a 12-month warranty, which gave me peace of mind. That said, the device is heating up very quickly, and I am unsure if that’s supposed to happen. The heat reaches a point where keeping the device on my lap is unbearable. I reached out to BM and followed recommendations which was helpful. Final Verdict: I’d consider using Back Market again. I...

    Item

    MacBook Pro Retina 15-inch (2018) - Core i9 - 32GB SSD 1000 QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 1 May 2025

  • S

    Scott W.

    Purchased on the 7 August 2025

    Verified purchase

    absolutely great experience. MacBook arrived as good as new. All I had to do was reset factory settings as the os thought I was in Saudi arabia. went for the mid condition but it seems like it's straight out of the box. very happy. I've bought refurbished phones before and it's the same situation, dont be shy about buying a refurbished product! save the money!

    Item

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 512GB - QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 24 August 2025

  • A

    Adil K.

    Purchased on the 24 July 2025

    Verified purchase

    This is my second time buying from Back Market, and once again, I’m very impressed. I purchased a MacBook Pro M1 (2020) in pristine condition, and it truly lives up to that description — it looks and works just like new. The ordering process was smooth, and the packaging was secure. Delivery was a bit late, but that’s okay considering the quality I received. I’m very happy with my purchase and with Back Market’s reliability. Highly recommended!

    Item

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 512GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 12 August 2025

  • J

    John K.

    Purchased on the 28 June 2025

    Verified purchase

    Received my Macbook Pro, it was in perfect condition not a single mark, I was concerned about buying refurbished products, not from Back Market I will definitely use them again.

    Item

    MacBook Pro Retina 16-inch (2019) - Core i9 - 32GB SSD 1000 QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 20 July 2025

  • M

    Mohammed K.

    Purchased on the 9 November 2024

    Verified purchase

    I bought an Apple Watch Series 7 (excellent condition) and it was exactly as described and immaculate. Backmarket were extremely helpful and kept in constant contact with me to let me know when the item would arrive. Would highly recommended!

    Item

    Apple Watch Series 7 (2021) GPS 41 mm - Aluminium Midnight - Sport band Black

    Condition

    Excellent

    Reviewed in United Kingdom on 18 November 2024

  • G

    George G.

    Purchased on the 29 July 2025

    Verified purchase

    The delivery was super fast, the laptop was packed really well, the laptop works perfectly the only downside is the keyboard some of the keys double click sometimes and the x key doesn’t always respond other then that its perfect still 5 star

    Item

    MacBook Pro Retina 15-inch (2016) - Core i7 - 16GB SSD 2000 QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 11 August 2025

  • A

    Arnaud G.

    Purchased on the 25 July 2025

    Verified purchase

    Excellent transaction. Promptly and safely dispatched. Macbook in very good condition and battery almost new. Keyboard US English not UK but not an issue for me. Could have been for some. Strongly recommend.

    Item

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 16GB RAM - SSD 512GB - QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 1 August 2025

  • C

    Curtis B.

    Purchased on the 3 July 2025

    Verified purchase

    Refurbed like new. Slight issue with the inital laptop I ordered as it failed the testing however they quickly found me a replacement which was with me 48 hours later. The Macbook works great, no damage at all. Would recommend 10/10 great value for money.

    Item

    MacBook Pro Retina 13-inch (2020) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 31 July 2025