Customer reviews

709 verified reviews in the last 10 years.

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  • N

    Norma B.

    Purchased on the 28 December 2024

    Verified purchase

    My husband and I have had 2 smart phones off you and 2 IPads. There was a problem with his IPad but it’s all sorted now. We would not have been able to have afforded brand new so this is a brilliant way of experiencing Apple technology. Thank You

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi + 4G - Space Gray

    Condition

    Fair

    Reviewed in United Kingdom on 13 January 2025

  • T

    Tyson M.

    Purchased on the 29 December 2024

    Verified purchase

    The tablet arrived promptly and is in far better condition than I could have imagined. Have had it a week, transferring everything from my last one was seamless and, touch wood, everything seems to be working perfectly. Amazing price and looks great too given its age and fair condition. May never buy a new laptop ever again!

    Item

    Galaxy Tab S8 Ultra 128GB - Grey - Wi-Fi + 5G

    Condition

    Good

    Reviewed in United Kingdom on 15 January 2025

  • S

    Samantha W.

    Purchased on the 11 December 2024

    Verified purchase

    would highly recommend back market. Have used them for most iPhones that we have bought. The recent one was ordered for incorrectly which was my fault. I needed the 128gb but ordered the 64gb. I returned the item and the money had been refunded quickly. super impressed. All phones we have purchased have never had issues. 10/10.

    Item

    iPhone 12 64GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 8 January 2025

  • M

    Michael H.

    Purchased on the 8 December 2024

    Verified purchase

    Was a bit sceptical at first due to price being so low However when the phone was delivered with no marks on it and in full working order was pleasently supprised Delivery and comunications were great too Would recomend and will definatly be using again

    Item

    iPhone 12 64GB - Red - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 1 January 2025

  • F

    Fakhar A.

    Purchased on the 22 December 2024

    Verified purchase

    What a 5** service by back market and the seller. It was a Christmas present. i was not sure if its going to turn up before Christmas as i have ordered it very very late. but they did a good job and it was delivered today. Definitely going to recommend Back Market to others.

    Item

    Galaxy S24 Ultra 512GB - Orange - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 24 December 2024

  • F

    Fakhar A.

    Purchased on the 21 December 2024

    Verified purchase

    Need the iPads for an event for our client. and it was as described and high standard packaging. would definitely use back market again.

    Item

    iPad 9.7" (2018) 6th gen 32 GB - Wi-Fi + 4G - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 29 December 2024

  • I

    Isla E.

    Purchased on the 11 December 2024

    Verified purchase

    Bought the iPhone 13 mini in excellent condition and while it did come physically in excellent condition I have some problems. My microphone is really muffled so when I record videos or make phone calls it sounds like I’m really far away. I have tried cleaning it but it doesn’t make a lot of difference. I also cannot turn the camera shutter sound off. I put my phone onto silent and it still makes the clicking noise when I take a photo. I’m disappointed as I bought my previous phone form back market in fair condition and it worked better than my new phone which is in excellent condition.

    Item

    iPhone 13 mini 128GB - Starlight - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 15 December 2024

  • S

    Shahida C.

    Purchased on the 7 February 2024

    Verified purchase

    Anther excellent purchase from Back Market! The iPad looked completely new with hardly any noticeable wear and tear. Works perfectly. Delivery was great. I have recommend Back Market to my friends and family and will definitely be making more orders in the near future. Thank you Back Market for your quality products!

    Item

    iPad 9.7" (2018) 6th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in United Kingdom on 21 February 2024

  • P

    Pamela R.

    Purchased on the 1 November 2023

    Verified purchase

    Absolutely thrilled with my iPad, it looks brand new, not a mark on it anywhere. Delivery was very quick and the iPad was very well wrapped. I would recommend Back Market to everyone. Excellent company..

    Item

    iPad 10.2" (2019) 7th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 2 November 2023

  • D

    David L.

    Purchased on the 8 August 2023

    Verified purchase

    My wife's old iPad would not update to latest zoom update... so bought refurbished later version.. Everything so far has been perfect... battery life is as always an unknown but I've had a pixel 4a phone from Back Market before and that has been very good so no hesitation in sourcing another product..

    Item

    iPad 10.2" (2019) 7th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in United Kingdom on 13 September 2023