Customer reviews for Refurbished MacBook Pro M1 Pro

Getting a refurbished MacBook M3 was a really great process with Back Market. I needed a laptop for my freelance business and getting a refurbished one is a great way to start to minimise your starting costs. It arrived in amazing condition. The device looked practically brand new. Well it did after I wiped it it down and gave it a clean. I got the second grade one due to availability but I was not disappointed. The Apple box it came it was a bit dinged up but not a problem. The money saved has really made a difference and would recommend the service to anyone.

Here’s a professional yet firm review for your experience: I recently purchased a MacBook from this website and, overall, I am very satisfied with its performance. The laptop functions smoothly, meets my expectations, and I truly appreciate the quality Apple provides. However, I specifically chose the “Fair” condition option, fully aware that it might come with some superficial damage. What disappointed me was the unethical practice of placing a “No Return if Removed” sticker over a hidden additional damage. This felt deceptive and unprofessional, as it prevented me from fully assessing the laptop’s condition before committing to keeping it. Transparency is crucial when selling refurbished or pre-owned devices. If the company had been upfront about the actual condition, I would have still considered the purchase but with the right expectations. Other than this issue, I’m happy with the laptop itself and hope it lasts me a long time. I just wish the customer experience had been more honest and professional.

Great Service from Backmarket was up late online watching reviews on macbooks and comparing specs on apple website then thought let me check out Backmarket. Ordered at midnight my macbook pro arrived less then 48 hours later on a free delivery service👌🏾. Picked up Good condition model which cost less then the fair model but really should be in the Excellent category. Came with original packaging and original Apple charger and cable. Will defineltly be ordering my future tech from Backmarket excellent service 🙏🏾

The MacBook arrived in fair condition as described, though I was initially disappointed to find several scratches on the back and corners. Well, yeah, I shouldn't have expected a miracle for a refurbished device. But the real surprise came when I powered it up - it actually has double the storage capacity I paid for! This unexpected bonus not only relieved my initial disappointment but completely made my day.

Absolutely 0 complications, I absolutely love my new laptop. Everything is as described, and I’m so glad I decided to get refurbished instead of getting something new, because it may as well have been completely new.

All I can say - they delivered! The laptop looks Good, as I have bought a "Good" state. No obvious signs of wear, unless you start really looking for some, yes you might find a tiny bumps on the edges, but otherwise very happy with such a powerful piece of kit for such a sweet price tag. Being sick of prices of everything raising by the minute, this was actually a nice experience overall. Will definitely continue this new tradition of refurbished tech purchasing. Thank you Back Market folk!

I recently purchased a product from BackMarket and was thoroughly impressed with the entire process. From the swift delivery to the condition of the product, everything exceeded my expectations. I chose the "Excellent" condition option, and the product arrived in flawless condition with only two charge cycles—essentially brand new. I couldn't be more satisfied and would like to extend my gratitude to both BackMarket and the refurbishment company for their exceptional service.

Buying refurbished sometimes feels like a bit of a gamble, but I'm pleased with my order! Got a 2020 MacBook Pro in "good" condition and it's just as advertised - a tiny amount of wear and tear to the exterior but so far it seems to be in perfect working order with 88% battery health, all for a fraction of what it'd cost new. Only marking down by one point due to the box - while the laptop came securely packaged, it was all in cardboard with no bubblewrap or anything to protect it from water damage during transit. I admire the commitment to recyclable packaging but I feel lucky the parcel wasn't left out in the rain at any point!

I really like the idea of re-using existing kit. We've bought multiple items from backmarket (all apple) and very happy each time - cheaper than the official Apple refurbished ones (and the children will scratch their phones in no time anyway). the MacBook Pro was exactly as advertised; it had one small scratch on the shell however the screen is impeccable. and it was thoroughly cleaned. thank you