Customer reviews for Laptop

4.4/5

945 verified reviews in the last 6 months.

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  • D

    David H.

    5/5

    Reviewed in United Kingdom on 28 January 2024

    I ordered a Dell Precision 3581 from Back Market and so far I am very happy with my purchase. My laptop arrived promptly and it's condition was comparable with brand new. Everything works perfectly. It was a huge saving versus a new one and it's also great to have saved a lot of waste by choosing a refurbished product. Great experience - would definitely recommend!
    Dell Precision 3581 15-inch (2023) - Core i7-13800H - 32GB - SSD 1000 GB QWERTY - English

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    Purchased on the 12 January 2024

  • J

    John H.

    4.6/5

    Reviewed in United Kingdom on 29 December 2023

    The Dell laptop is as stated on your website. I was a bit apprehensive about buying a refurbished item but have been pleasantly surprised. As an older person I just have to learn how to use it properly.
    Dell Latitude 7490 14-inch (2018) - Core i5-8350U - 16GB - SSD 512 GB QWERTY - English

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    Purchased on the 10 December 2023

  • I

    Ian S.

    4.4/5

    Reviewed in United Kingdom on 5 February 2024

    I've bought a couple of refurbished Lenovo Think Pads for our field team over the past 12 months but they were from a different refurbisher, not through BackMarket. As the other company didn't have any in stock when I needed another one, and having purchased 3 refurbished mobiles from Back Market before and been delighted, I thought I'd give one a go. The laptop works perfectly and is quick, suggesting that much of the bloat associated with new equipment has been removed. The case is a bit 'shiny', unlike the matt finish I've received before so I suspect this has been done to try to make the laptop look as good as it could, and someone went a bit overboard with the dashboard polish! Personally, I'd have preferred a slightly scratched matt finish but this is a minor gripe. I'm in the process of loading some diagnostic software and this is a time consuming and tricky process but the laptop seems to be handling it ith ease, so if it performs as well in the field once it reaches its new owner, I'll be a happy shopper.
    Lenovo ThinkPad L430 14-inch (2010) - Core i5-3320M - 8GB - SSD 256 GB QWERTY - English

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    Purchased on the 19 January 2024

  • M

    Melanie M.

    5/5

    Reviewed in United Kingdom on 8 April 2024

    I was delighted to receive the Microsoft Surface Pro7. It’s working really well. I’d been looking to buy one for ages, but at full price totally out my financial range. This refurbished one ticks all the boxes. I couldnt be happier
    Microsoft Surface Pro 7 12-inch Core i5-1035G4 - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 22 March 2024

  • P

    Pat C.

    5/5

    Reviewed in United Kingdom on 18 December 2023

    Very pleased with the Lenovo Thinkpad I thought it would be refurbished but it looked brand new. Company easy to deal with communication was brilliant. Came very quickly . Would definitely buy from them again.
    Lenovo ThinkPad X250 12-inch (2015) - Core i5-5200U - 8GB - HDD 500 GB QWERTY - English

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    Purchased on the 3 December 2023

  • P

    Philippa C.

    4.4/5

    Reviewed in United Kingdom on 22 November 2023

    I have bought several refurbished devices in recent years as even expensive brand new ones were breaking down when only 2 years old. They have become like white goods - cheaper to replace with refurbed rather than send to the repairers. I am very pleased with the HP Elite laptop from Back Market I've just bought for a mere £159. I was expecting it to have some cosmetic damage but the appearance is immaculate. It does the job and even if it breaks down in a year or so's time I won't be complaining. It arrived next day and was very well packaged.
    HP EliteBook 840 G3 14-inch (2016) - Core i5-6300U - 16GB - SSD 512 GB QWERTY - English

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    Purchased on the 7 November 2023

  • L

    Liberty H.

    5/5

    Reviewed in United Kingdom on 3 April 2024

    Couldn't be happier with the laptop I recieved. In excellent condition, wouldn't have even know it was refurbished and i only got the 'good spec' which is middle range for wear and tear. Delivery was super quick, quicker than advised which is always a bonus! Second laptop i have brought from Back Market, the only place I buy tech from now.
    Acer Aspire 3 A315-56-59RX 15-inch (2020) - Core i5-1035G1 - 8GB - SSD 256 GB QWERTY - English

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    Purchased on the 15 March 2024

  • S

    Sian G.

    5/5

    Reviewed in United Kingdom on 4 January 2024

    This is the second time I have bought from BackMarket, and couldn't be happier. The quality of the refurbished items is astounding and the discounts too good to miss out on. Also, it's doing your bit for the environment, which is always a good thing!
    Lenovo ThinkPad X380 Yoga 13-inch Core i7-8550U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 1 December 2023

  • T

    Titilayo F.

    4.6/5

    Reviewed in United Kingdom on 7 April 2024

    I had my doubts initially since i had always bought new. I was using a macbookpro 13 (2018) bu the screen had a problem. While waiting for it to be fixed, i got this Dell as something to use. The truth? I'm satisfied with it though it took a while to get used to it. Been using Macbook pro for a very long time. I am getting more convinced of buying refurbished products from places of high repute, if only for the sake of the earth. Thank you, Back Market, UK!
    Dell Latitude 3420 14-inch (2021) - Core i5-1135G7 - 16GB - SSD 512 GB QWERTY - English

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    Purchased on the 13 March 2024

  • P

    Pink D.

    4.8/5

    Reviewed in United Kingdom on 7 December 2023

    Third purchase from you. Excellent products and service. I can wholly recommend your company with confidence to anyone unsure about buying second hand IT stuff - all my purchases have been refurbished by the experts which is so much better than buying off a mate (or other). There may be a very bad reason why they are getting rid of it, do you have the expertise to spot it? Back Market's team does.
    Lenovo ThinkPad X380 Yoga 13-inch Core i5-8350U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 20 November 2023

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