Customer reviews for Refurbished iPad mini 5 (2019)

Didn't want to spend £100s on a replacement mini iPad for my daughter so got a reconditioned one. Very happy with it. The smashed one still functioned so we were able to transfer everything and she's delighted with it. I spent the extra to get a 'good' condition and, apart from a small dink, it's perfect.

What can I say? The iPad Mini is great and the service was exceptional. As I recall, it arrived the day after I ordered it. I paid a little more for the best condition, and it looks new. Works a treat and it's just what I was after. Full marks. I'll be back!

My wife loves it. The old iPad mini 2ng gen was starting to show its age, bought from new it has been amazing. The new IPad mini is amazing. Not the first piece of tech I have bought from Back Market so it’s 5 stars from me.

Response was unbelievably fast, within 24 hours of ordering, and the goods were well packaged and in excellent order. They included charging cable and plug as promised. The recipient is using it continually and seems happy with it as a replacement of his previous mini iPad

TLDR: Extremely pleased. Apart from marks on back case, very clean. Battery around 95%+. VFM. Especially considering 4G and 256GB storage. iPad mini arrived a day earlier than expected. The condition I chose when ordering was "Good", which covers a multitude of sins. However, the only scratches or marks on the case and glass, were a few gouges on the back near the logo. Apart from that it's excellent. Started it, imported stuff and got it set up. Upgraded to latest iPadOS 18.2 and was on my way. I've had good use out of it for over a week and it has worked problem free. Battery life is exceptional for a 2019 piece of technology. I can't find fault. As for Back Market's annoying experience-ometer... Nothing is awesome (please!). Pretty Good = Very Good.

The Ipad Mini arrived not in a box, but well padded jiffy bag. The Ipad was in very good condition, with only a few faint scratches to the screen (barely noticeable, and do not distract at all). I'm very happy with the service and product and would say the condition was better than good. I highly recommend BackMarket for purchasing refurbished Apple products.

Nice product in excellent condition as described. Full battery life & fast processor. The only small problem is the glass that had been replaced was not natural to the iPad button being too high for the button. But it is good quality refurbished. Worth the price despite the glass. Will be stunning with a case.

I am very pleased with my refurbished iPad 5 and the service you gave, The I pad works well and is in very good physical condition. Delivery was very prompt. I would recommend Backmarket to anyone seeking refurbished electronic equipment.Harry Baker.

Hi, I only use my iPad very periodically, and have now only just noticed a large scratch and two smaller scratches on the screen. I realise I have had the iPad for a few months, but am concerned should I wish to sell on in the future, that these scratches could affect the value. Thanks