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Aryon B.
Purchased on the 4 April 2025
Verified purchaseBrilliant. Ordered a galaxy s24 in fair condition and it arrived a day early with barely a scratch! If you are hesitating about refurbished phones, go for it. Got me £330 off vs brand new with a couple tiny marks on the screen you can only see with bright light and a few battery cycles down. Back market and this supplier have great standards.
Condition
Fair
Reviewed in United Kingdom on 8 April 2025
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Natalie A.
Purchased on the 6 July 2025
Verified purchaseMy phone arrived in an incredible condition - just like brand new! This was my first refurbished phone purchase and I would always go refurbished moving forward! You are frequently reminded how much energy/ you have reduced for buying refurbished. It is also a lot more affordable and trading in your old phone was so easy. No more old phones sitting at home in a box!
Condition
Excellent
Reviewed in United Kingdom on 23 July 2025
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John M.
Purchased on the 3 July 2025
Verified purchaseAs a first timer with Back Market I was a little apprehensive. However all has gone completely smoothly so far. I've been using my Galaxy S24 for a couple of weeks now and it has been faultless in every respect, just like new and I would have no hesitation in returning when the time comes to renew.
Condition
Excellent
Reviewed in United Kingdom on 14 July 2025
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Lindsey S.
Purchased on the 17 March 2025
Verified purchaseSo far, I am more than happy with my new refurbished phone from Back Market. The phone looked to be in good condition, with no signs of wear. The battery is lasting longer than my previous phone, too. Overall, a happy customer.
Condition
Excellent
Reviewed in United Kingdom on 2 April 2025
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Andrew H.
Purchased on the 26 February 2025
Verified purchaseMy partner has used Back Market a number of times already so I thought I'd take the plunge! very pleased. My Samsung Galaxy S24 was like new....not a mark on it and I'm very pleased with my purchase. Launched in 2024, I now have a phone that's just 1 year old for a fantastic price. Next purchase will be a replacement laptop!
Condition
Good
Reviewed in United Kingdom on 28 March 2025
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Jonella V.
Purchased on the 3 February 2025
Verified purchaseThe best trade-in and refurbished website. I've traded in two phones, and bought one. The prices offered are the best across the board. And the prices to buy are more than reasonable, especially with the high quality care they take with each item. An 'excellent' item really does seem brand new! I recommend this site to everyone.
Condition
Excellent
Reviewed in United Kingdom on 16 February 2025
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Donna J.
Purchased on the 21 August 2025
Verified purchaseBrilliant service. Great to have the knowledge that my phone had been examined so it was in full working order rather than buying privately and risking disappointment by possibly receiving a faulty item.
Condition
Excellent
Reviewed in United Kingdom on 7 September 2025
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Ali F.
Purchased on the 5 September 2025
Verified purchaseBought as Excellent grade and it's basically flawless, with not a scratch on the body or screen. I needed the 512GB variant for my old school mp3 collection, so this is a Korean model as the 512 was never released in the UK.
Condition
Excellent
Reviewed in United Kingdom on 15 September 2025
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Les H.
Purchased on the 13 August 2025
Verified purchaseReceived later than expected but that was the fault of the carrier. Phone was in great condition, it really looked as good as new. Everything works as it should. It was a good price so I am completely happy with my purchase.
Condition
Premium
Reviewed in United Kingdom on 3 September 2025
- D
David A.
Purchased on the 28 July 2025
Verified purchaseThis transaction was first rate. The phone is as new. the delivery was swift. I have bought several phones from Backmarket and they represent really good value. I would not go back to buying the latest thing tied in with a contract.
Condition
Good
Reviewed in United Kingdom on 30 July 2025