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1,240 verified reviews in the last 24 months.
Aryon B.
Purchased on the 4 April 2025
Verified purchaseBrilliant. Ordered a galaxy s24 in fair condition and it arrived a day early with barely a scratch! If you are hesitating about refurbished phones, go for it. Got me £330 off vs brand new with a couple tiny marks on the screen you can only see with bright light and a few battery cycles down. Back market and this supplier have great standards.
Reviewed in United Kingdom on 8 April 2025
Natalie A.
Purchased on the 6 July 2025
Verified purchaseMy phone arrived in an incredible condition - just like brand new! This was my first refurbished phone purchase and I would always go refurbished moving forward! You are frequently reminded how much energy/ you have reduced for buying refurbished. It is also a lot more affordable and trading in your old phone was so easy. No more old phones sitting at home in a box!
Reviewed in United Kingdom on 23 July 2025
Lindsey S.
Purchased on the 17 March 2025
Verified purchaseSo far, I am more than happy with my new refurbished phone from Back Market. The phone looked to be in good condition, with no signs of wear. The battery is lasting longer than my previous phone, too. Overall, a happy customer.
Reviewed in United Kingdom on 2 April 2025
Sarahlouise M.
Purchased on the 3 March 2025
Verified purchaseTotally delighted with my new phone. Arrived promptly and in really good condition, better than I was expecting. Only tiny scratches as described but as I use a case and screen protector nobody would know it wasn't brand new, it certainly functions like new phone! 10/10 would recommend a refurbished phone from Backmarket.
Reviewed in United Kingdom on 16 March 2025
Jonella V.
Purchased on the 3 February 2025
Verified purchaseThe best trade-in and refurbished website. I've traded in two phones, and bought one. The prices offered are the best across the board. And the prices to buy are more than reasonable, especially with the high quality care they take with each item. An 'excellent' item really does seem brand new! I recommend this site to everyone.
Reviewed in United Kingdom on 16 February 2025
John M.
Purchased on the 3 July 2025
Verified purchaseAs a first timer with Back Market I was a little apprehensive. However all has gone completely smoothly so far. I've been using my Galaxy S24 for a couple of weeks now and it has been faultless in every respect, just like new and I would have no hesitation in returning when the time comes to renew.
Reviewed in United Kingdom on 14 July 2025
Andrew H.
Purchased on the 26 February 2025
Verified purchaseMy partner has used Back Market a number of times already so I thought I'd take the plunge! very pleased. My Samsung Galaxy S24 was like new....not a mark on it and I'm very pleased with my purchase. Launched in 2024, I now have a phone that's just 1 year old for a fantastic price. Next purchase will be a replacement laptop!
Reviewed in United Kingdom on 28 March 2025
Robert L.
Purchased on the 13 June 2025
Verified purchaseGetting used to the Samsung layout. Still prefer the Huawei but politics have controlled the market. I don't mind who spy's on me China or Google. But why does the screen protector come in a pack of two? Would have preferred option of single non reflective cover for the cost.
Reviewed in United Kingdom on 18 July 2025
Susan G.
Purchased on the 15 April 2025
Verified purchaseHi, very happy with my purchase and the service I received. I like your website. It's very easy to find what you want, which is surprisingly not always the case. One quibble - you keep sending me emails making the case for reconditioned phones over new - but I literally just bought one! That's why you have my email address! You are preaching to the converted, and I am not about to buy another phone a week after I bought this one. As above I'm very happy with my purchase! I don't want to unsubscribe but if you keep sending me redundant emails I might :-( as I get so many already! Thanks and good wishes.
Reviewed in United Kingdom on 30 April 2025
David A.
Purchased on the 28 July 2025
Verified purchaseThis transaction was first rate. The phone is as new. the delivery was swift. I have bought several phones from Backmarket and they represent really good value. I would not go back to buying the latest thing tied in with a contract.
Reviewed in United Kingdom on 30 July 2025