Customer reviews

4.4/5

312 verified reviews in the last 6 months.

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  • D

    David B.

    Reviewed in United Kingdom on 2 November 2023

    5/5
    Phone is top notch, Condition is great and the price was amazing considering all other sources. Love the fact you can trade in your old / broken phone in the same packaging you recieve your refurbished phone in so easily, kudos to the design team on that packaging design choice!
    Galaxy A52s 5G 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 13 October 2023

  • I

    Ian D.

    Reviewed in United Kingdom on 7 February 2024

    4.1/5
    I ordered a Samsung A52s 5g in fair condition. When it arrived I was delighted with its condition and the speed it arrived. I spent a number of hours setting it up made more difficult as my old phone finger print scan had failed. The first week was very satisfying, battery life and the phone were great. However when a software update was downloaded it would not install, taking advice from the Internet I visited the Samsung shop who told me they could install the software for a £30 charge but could not guarantee that the next level software will install successfully. I chose a refund as I could not be without a phone for the 10 days a repair would take. I've received a refund for the total money paid including postage. So it didn't work for me but I'm not disappointed.
    Galaxy A52s 5G 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 16 January 2024

  • S

    Simon E.

    Reviewed in United Kingdom on 26 November 2023

    4.4/5
    Chose a Samsung A52, deluvered without paying for any express service, phone arrived within 36 hours. Phone condition as advertised and now giving me good service. Phone does what I need, best mobile phone purchase I ever made.
    Galaxy A52s 5G 128GB - Black - Unlocked

    Purchased on the 14 November 2023

  • N

    Nigel G.

    Reviewed in United Kingdom on 21 April 2024

    4.6/5
    Phone was in condition described and arrived on time. If you're not bothered about having the very latest phone and just want to pay sensible money for a phone that's a free years old, but does everything you need, then look no further.
    Galaxy A52s 5G 128GB - Purple - Unlocked - Dual-SIM

    Purchased on the 11 April 2024

  • F

    Florence H.

    Reviewed in United Kingdom on 21 April 2024

    4/5
    I was pleased with the way I was kept informed of the progress of my order, which arrived 2 days earlier than expected. I am pleased with the phone, it is in excellent condition as described. Thank you Back Market.
    Galaxy A52s 5G 128GB - Purple - Unlocked - Dual-SIM

    Purchased on the 11 April 2024

  • N

    Nathan G.

    Reviewed in United Kingdom on 14 April 2024

    5/5
    So happy with the phones and service. It was so straightforward, the phones arrived the next day and they look brand new. I will only use Back Market from now for whenever I need to change phones. Excellent value for money.
    Galaxy A52s 5G 128GB - Black - Unlocked

    Purchased on the 2 April 2024

  • M

    Matthieu N.

    Reviewed in United Kingdom on 8 April 2024

    5/5
    It always seems like taking a punt when ordering on that sort of platform, but in this case it went absolutely smoothly: product arrived in perfect condition, one day before the expected delivery day, and it works just fine. Would order again from this provider!
    Galaxy A52s 5G 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 25 March 2024

  • M

    Milburn G.

    Reviewed in United Kingdom on 26 February 2024

    4.1/5
    Ordered a Galaxy A52 which was quoted as "fair" condition but it came in very good condition with no visible marks on. The only issue was that the delivery came a day later than was expected. Also, the A52 supposedly comes with dual sim slots, however the second slot is also used for a memory card so you cannot have a memory card and a second sim card at the same time. All my previous phones allowed me to gave two sims and memory card simultaneously.
    Galaxy A52s 5G 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 11 February 2024

  • J

    James F.

    Reviewed in United Kingdom on 26 January 2024

    5/5
    I bought the cheapest phone from the "fair" quality and it came through looking 👌. One of my better financial decisions. As for the phone itself it is a good phone all round except for the mediocre camera.
    Galaxy A52s 5G 128GB - Purple - Unlocked - Dual-SIM

    Purchased on the 5 January 2024

  • K

    Ken N.

    Reviewed in United Kingdom on 8 January 2024

    5/5
    I went for the cheapest option (fair condition) not expecting anything other than a used looking phone. Have to look really hard to see signs of use. Very pleasantly surprised. quick delivery too. would I use back market again .. definitely
    Galaxy A52s 5G 128GB - Purple - Unlocked - Dual-SIM

    Purchased on the 26 December 2023