Customer reviews for Refurbished Samsung Galaxy A12

Overall rating

2,375 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

  • Accessories

    4.3/5

  • Battery

    4.4/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Kevin H.

    Verified

    Reviewed 27/03/2025, United Kingdom.

    Delighted with my purchase on Back Market. My refurbished phone works perfectly, is in immaculate condition, and was really well priced. So happy with my purchase, and would definitely buy from back market again. Kevin Hodgin

    Condition

    Excellent

    Purchased

    26/02/2025

  • Margaret K.

    Verified

    Reviewed 01/11/2024, United Kingdom.

    bought for my not technical other half , needed a new phone but wanted the same make and model ,another great deal from a very happy previous customer , I would not really consider buying from anywhere else keep up the good work

    Condition

    Excellent

    Purchased

    20/10/2024

  • Joanne B.

    Verified

    Reviewed 20/08/2023, United Kingdom.

    I have now had 2 x phones from Backmarket and can say that I have been happy with both. Great value for money and product is as described. No issues with either phone both have been Samsung galaxy A12's

    Condition

    Good

    Purchased

    25/07/2023

  • Louise G.

    Verified

    Reviewed 23/07/2025, United Kingdom.

    Very good. Only problem, with the app it said to copy stuff across from my old phone, it was compatible with the new and not the old, despite them being identical!

    Condition

    Excellent

    Purchased

    08/07/2025

  • Ann G.

    Verified

    Reviewed 10/11/2024, United Kingdom.

    Loving my Galaxy A12 so easy to use Delivery was fantastic arrived the next Definitely recommend back market to my friends and family

    Condition

    Fair

    Purchased

    25/10/2024

  • Edna M.

    Verified

    Reviewed 02/11/2024, United Kingdom.

    I brought this phone for my son and until now he’s very happy with it, for a refurbished phone is in very good condition! No scratches at all! Thank you

    Condition

    Fair

    Purchased

    25/10/2024

  • Kidest E.

    Verified

    Reviewed 20/05/2025, United Kingdom.

    I'm very happy with the phone I received. Quick delivery and the condition of the the phone is almost new. I highly recommend to anyone Back market.

    Condition

    Excellent

    Purchased

    07/05/2025

  • Toby S.

    Verified

    Reviewed 24/08/2025, United Kingdom.

    Arrived quickly and secure 🔐 cheaper than replacing screen. Unfortunately updates run out this year. Upgrade next Christmas? Works well better condition than advertised. Will use again

    Condition

    Good

    Purchased

    12/08/2025

  • Steve W.

    Verified

    Reviewed 29/05/2024, United Kingdom.

    Very pleased with purchase. Arrived on time and well packaged and in great condition. Only neg is I ordered a black phone but received a white one. But it sits in a case so no issues. The boss is now going to replace her phone using Back Market. All in all a very positive customer experience.

    Condition

    Excellent

    Purchased

    14/05/2024

  • Jahlani S.

    Verified

    Reviewed 03/05/2024, United Kingdom.

    I bought this phone on fair rating and was honestly surprised of the condition that it came in. No complaints so far and I've it about a month and a day so far. only downside is the sim card slot and few.scratches on top however that's fair for the price to be fair

    Condition

    Fair

    Purchased

    09/04/2024