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6,288 verified reviews in the last 24 months.
Jan B.
Purchased on the 7 October 2024
Verified purchaseWoooo - I LOVE Backmarket! New Dell Inspiron worked out of the box - loaded with Windows 11 - seamless - the order arrived almost immediately - and for £250 it’s a great laptop for personal use - emails, net surfing and streaming videos😹😹👍🎉🎉 And for a device in fair condition it looks great / screen and keyboard are mint - one tiny flaw on outer case but for the price it’s what’s inside that counts and that’s guaranteed refurbished and that’s working just fine😹
Condition
Fair
Reviewed in United Kingdom on 21 October 2024
Pete S.
Purchased on the 30 June 2025
Verified purchaseConsidered a refurbished laptop with reservations, but decided to go for it and bought a three year old Dell Latitude 7420, and Back Market excelled in their service, delivered in three days as they promised it would. Thumbs up great service
Condition
Good
Seller
TechProsReviewed in United Kingdom on 13 July 2025
Meme L.
Purchased on the 14 August 2025
Verified purchaseReally impressed with my laptop. Arrived the day after ordering. Laptop is in great condition, works really well, fast, easy to use. Would absolutely recommend Back Market if you need a great priced reconditioned laptop. Thank you.
Condition
Good
Seller
EZZTECHReviewed in United Kingdom on 19 August 2025
Kenneth N.
Purchased on the 25 February 2025
Verified purchaseThis's my first Tech product to purchase at back market and I am happy with my laptop, its in a very good condition, works very well and I am really grateful to have made a decision for this purchase. I also had a very good experience and support from the customer care personnel whom I dealt with when I needed clarification. I have recommended back market to my friends and family and I looking forward to more purchases in the future.
Condition
Good
Seller
Alplex LimitedReviewed in United Kingdom on 14 March 2025
Thomas E.
Purchased on the 25 June 2024
Verified purchaseThe Dell arrived quickly and in pristine condition. I was able to get up and going very quickly. I sent my old Mac Air back for reconditioning and got £48 off of the already good price. It came with Windows 10 installed and though I mostly use Macs, it wasn’t long before I was able to get things set up. This is my fifth item purchased from Back Market and have been happy each time.
Condition
Good
Seller
ASC TechnologyReviewed in United Kingdom on 6 July 2024
Rajan K.
Purchased on the 14 February 2025
Verified purchaseThis is my first time ordering a product from Backmarket, and the delivery was even faster than I expected—it arrived the next day! The laptop is sleek, slim, and lightweight, and I’m really pleased with it. Thank you, Backmarket!
Condition
Excellent
Seller
premier technologies ltdReviewed in United Kingdom on 16 February 2025
David H.
Purchased on the 12 January 2024
Verified purchaseI ordered a Dell Precision 3581 from Back Market and so far I am very happy with my purchase. My laptop arrived promptly and it's condition was comparable with brand new. Everything works perfectly. It was a huge saving versus a new one and it's also great to have saved a lot of waste by choosing a refurbished product. Great experience - would definitely recommend!
Condition
Excellent
Reviewed in United Kingdom on 28 January 2024
Raff C.
Purchased on the 22 March 2025
Verified purchaseEverything about this purchase was great, from the price to the packaging to the delivery, and the kit has been refurbished to such a high standard that it looks and feels new. Great company who obviously prioritise quality. I've used you before and I'll use you again.
Condition
Good
Reviewed in United Kingdom on 13 April 2025
Robin S.
Purchased on the 11 March 2025
Verified purchaseExcellent laptop in great condition. I was dissapointed the the refurbishment had not extended to turning on the TPM chip,. So not only was it not upgraded to windows11 but I had to work out what was needed, delve into the BIOS and start changing settings, before the upgrade was possible. Feels like that should be a standard part of preparing a laptop for sale in 2025. All good now though, and working well.
Condition
Good
Reviewed in United Kingdom on 10 April 2025
Faith O.
Purchased on the 5 March 2025
Verified purchaseLet's start with the negatives as I always prefer the bad news first. Item arrived a bit dirty, lots of little fluff and dust on it. Should at least have been given a wipe before sending out! Secondly it had an Core i5 sticker on it! Almost packaged it back for a return then decided to put it on and see the specs just in case it was a mistake and it was. Laptop is Core i7 just as I ordered! Quite a silly mistake! Now that's out of the way, I want to say this will definitely not be my last time buying from Back Market! I'm so pleased with my purchase. Laptop is great!!! Delivery was fast with prompt information about status and item was well packaged to prevent any damage. Laptop is preforming marvellously and I'm really pleased with it! I was quite hesitant about buying a refurbished laptop but trusted Back Market(since I've bought phones from them in the past without complaints) and no regrets so far.
Condition
Good
Seller
XPO IT ServicesReviewed in United Kingdom on 17 March 2025