My phone started getting fat (battery issues!), finally splitting the case... Repair was involved and costly; a replacement phone was the cheaper option. These splendid people (Back Market) sent me the identical model in excellent condition; my daughter helped me transfer everything across. I now have an as-new phone for less than the cost of repair. What, as the old cliché has it, is not to like? Many thanks.

Absolutely stunning. You've done it again, Backmarket. Item was sold as 'fair', however, I think condition is near-perfect. Always loved Sony, just wish it hadn't taken me so long to restart our relationship. 😃

The phone was in better condition than expected - only a tiny hairline scratch or two. Packaged really well with no extras that I didn't need. Phone was half charged so very easy to set up. This was a replacement for my phone (same model) that I had for four years so I am very happy with the price and the service! This is my first time with backmarket but will spread the word!

Extremely happy with the phone and the phone arrived early thanks so much for your amazing product and prices

Good price, good site!

The phone is in perfect condition and the staff were helpful when I needed help