First time using back market & bought a fair condition samsung fold 4.Thought it would be OK maybe a few marks on it but dam it was in top condition & for £400 compared to the new whatever the astronomical price is for the latest device is,very happy with my purchase. Hope not to be back too soon for another phone but will buy again.😁

A thumbs up yet again to Backmarket as this device surpassed my expectations in terms of condition. My only advice to others considering purchasing a Samsung Galaxy fold 4 however is to consider the thickness when closed and weight. It's like two mobiles strapped together in the pocket and for first time foldable users this may be an issue. The exterior screen is also rather narrow. This is no reflection on Backmarket though, who have always provided me with an excellent service.

My device is awesome in performance. It came even neater than I had expected even though I opted for the one graded fair but it's very close to new. I'll low to shop again on Back Market in the future.

Initially when the phone arrived it had burn in on the outside screen. I returned the phone and received a repair and return very quickly without questions being asked (beyond normal troubleshooting). This is my second phone from backmarket and in both cases I ordered a "good" condition phone and have been blown away by how close to perfect they have been. Despite having a slight issue with the original item the speed of the repair/ replace was very positive.

I brought fair grade fold 4 which it was quick to come and it was above my expectation with the price I use to have fold 3 that the voice doesn’t come on again and I was told I need to pay £700 to repair. but my friend ask me to come here and I will buy nice latest one with that price, I got my fold 4 today very beautiful everything is working fine like new .

absolutely fantastic phone and service it arrived absolutely flawless and for a phone that was classed as "fair" i was gobsmacked at how immaculate the phone came. it was so perfect that when i came to sell it so upgrade to the Fold5, the store that bought my Fold4 said it was grade "A". so when that happened i had no other shop in mind to go to other than BackMarket. prices are phenomenal and the device condition is perfect, so from this point forward, any and every phone i buy in the future, is being bought from these guys via this app. cannot complain at all and if anyone does complain i have to say that i won't be able to believe any negative reviews about phones on here. other people i know have also said that BackMarkets devices arrive quickly and they are always in flawless condition. therefore this is my new and only phone shop! 10/10 guys you absolutely smashed it, please stay a store and try not to vanish like most phone stores do. you guys are incredible. tip top work. i shall let you know how my latest 2 orders are when they arrive on the 175h/18th.... excited is putting it extremely mildly