I was somewhat sceptical about buying a refurbished phone having never done it before. However, thought I'd give it a try. I went for the fair grade phone expecting scratches, dings, marks etc all over it. My only want was the screens to be good enough, as I was planning on putting a case in anyway. The phone, however, is immaculate. I don't know how this is a fair graded phone, because it looks like new! I can't imagine how the higher grade phones look, they must literally be as new. Seriously happy with my purchase and glad I stuck with the fair graded phone. Would highly recommend to anyone.

Very happy with phone and with the purchasing experience - phone delivered next day. Phone described as excellent, but It seems like brand new - even had original protective plastic film still on some parts. It functions as new also! 3rd time (or maybe 4th) I've bought a "used" phone from Back Market, and it won't be the last. There is no competitor for quality and service!

I am delighted with the phone itself and the colour which I love. The only problem I encountered was when I set up the phone, there was a link that I clicked ((unfortunately I cannot remember where), and it made me reset the phone as it mentioned I was malware/spam after that moment. It is working safely and effectively because I downloaded the security software first, thank you.

This is the fourth phone I have obtained through Back Market. once again, I am not disappointed. everything is in good working order. Just one little complaint. The cable sent was not a charging cable for this pbone.

I've always wanted a z fold ,but could never afford one ,being bought out right or contract. I saw this z fold 4 for £400 in fair condition and was hesitant about buying it as only in fair condition ,i read other reviews and they persuaded me to take a plunge!!!!! GLAD i did ,the phone is immaculate ,take the plunge yourself

The phone is in amazing condition, not a mark on it and this was just the Good condition! Plus i was upgrades to the next storage size for free. I have purchased several items from Back Market and as always the items have been top class.