Galaxy S23 512GB - Black - Unlocked

Have used Backmarket many times before. The galaxy S23 that l ordered was received in excellent condition and l was always informed regarding the delivery of the phone. l will use them again and would thoroughly recommend them for anyone looking for a refurbished phone.

So, the 5 stars is for BackMarket. I ordered a Premium quality S23, and it got shipped out super fast, which was great, but the condition that arrived was far from Premium. I got onto the chat right away, and the customer support agreed it wasn't up to snuff. I opted for a refund, because my trust was shaken, but then I pivoted and went for the express replacement – I was sent a new Premium device within 2 days, and could send the old one back once I'd confirmed the replacement was okay, all without being charged. Fortunately, the replacement was in fact Premium (thumbs up to the different provider!), and I sent the old phone back. That's been received, and everything is now settled. I'm loving my new phone – massive, massive upgrade from my Motorola G31. After the poor quality control of the first phone sent out, I was really wary of sticking with BackMarket, but the options open to me were really good, customer support was very quick to respond and resolve, and I got loads of updates at every step of the process. Given how they handled a not-so-great situation, I would absolutely buy from here again, and would recommend to others.

I'm pleased with the phone that I ordered and received good service and brand new condition my phone. Back Market gives me confidence to buy reconditioned and the prices are great. I love the Samsung Galaxy S23 and am very happy to be back using one again. Recommended the service.

I am very pleased with my purchase. It looks like a brand new phone, with no marks or scratches whatsoever. I was a bit wary about buying a refurbished one, but my son recommended Back Market as he has been buying from them for several years. Would definitely recommend.

Ordered a pristine s23, got a pristine s23. Delivery was only a few days. Usb c port was broke, told back market, got a another pristine s23 2 days later. Works fine, very good.

Received my device promptly with hardly a mark on it. What there was is a couple of minor scratches to the side which are invisible when the phone is in its supplied cover. Also the phone had a screen protector on it in addition supplied with a charger and cable. So all in all I'm very pleased with my purchase of a good quality phone at a fraction of the price of brand new.

S23 Setup was via total transfer from an S9. Required a little patience and time due to worn connection weakness with S9 but result was a smoothly working S23, ready to go apart from many apps needing re-login due to auto upgrades. Good job well done.