Thrilled! Phone arrived looking brand new (I selected excellent grade). I've been using it for 2 weeks and have not had any issues at all. Battery life is amazing, and everything seems to be working perfectly. Would definitely recommend ordering refurbished from Back Market :)

Great in all respects other than battery performance, which drains too quickly (and not due to apps in bg, etc). This must be a rare case, because all our other purchases of refurbished phones from Back Market have been brilliant. Disappoint though. (P.S. You need an emoji between 'flat mouth' and 'mini frown' - that's where I would have pegged this rating!)

The Galaxy S23 was as described and flawless.Lovely phone with a long battery life. Will definitely use Back Market again! The only bugbear was the carrier DPD who messed me about with the delivery but all good in the end.

Quality of my phone is exceptional- wouldn't have guessed it was refurbished. Postage was quick with the option to track. Will use Back Market again if I need another phone.

Was really nervous about buying a refurbished phone. Honestly, I will now never buy new again. Quick delivery and the phone is like new (apart from the price tag)

Purchased a Samsung S23 to replace an earlier version. From initial choice to receiving my replacement all went very well. Received phone was as quoted and delivery was on time. Would I recommend Back Market - Yes I would.