Why would you buy new when you can get refurbished. Arrived as described and the value for money is amazing. What's not to like. We will never buy new again. Thanks Back Market

This is the second phone I have purchased from Backmarket. The process was simple for each. Efficient delivery, sensible pricing. I have one slight concern with the second purchase, a Samsung S20, looks great and works well, but initial usage is showing more rapid battery draining than I would like. Would have gone for the new battery option, but there were none available. Will be keeping an eye on battery performance. Otherwise excellent service. We will see if product support is as good if the battery issue persists.

Quick Delivery and well packaged. There's a screen scratch a bit more pronounced than expected for an excellent quality phone and the battery drains slightly quicker than I'd have hoped for, but still a vast improvement on my previous phone (Samsung S10e), so all in all for the price and trade in, pretty happy with the purchase.

Have never bought a new car, and will never buy a new phone again after this purchase, arrived as described with not a single blemish as new as could be. Functions perfectly, wifey extremely happy. Don't be afraid to use this service save yourself a little fortune. I will. Rick.

Phone is in excellent condition and is working well. Have to admit I was unsure about ordering a renewed phone, but everything went well. Good to know I'm helping to reduce electrical waste. Will definitely recommend Back Market to other people.

waited in anticipation for galaxy s20.not disappointed the fone was like new .very pleased with the the service and delivery was earlier than expected.overall I would definitely recommend a purchase from back market.👍