First time user of Back Market and I'd recommend it as an option. The phone was for my son who'd broken his iPhoneSE 2020 (again) at uni and I just couldn't justify spending so much on a new Apple handset that might only last 12 months. We decided to switch to Samsung as they were more reasonably priced and seem more robust. We'd bought his brother a similar phone elsewhere previously, so this looked a good option. Opted for the 'Good' condition and it looked brand new. So far, very happy. Battery charges to 100%, video and sound quality on calls seem sharper. After initial complaints, my son is warming to the Android OS and seems very happy. We didn't buy any accessories so can't assess that. I'd definitely use BackMarket when it's time to upgrade my own phone.

The phone was much as expected. The grade I chose was the lowest and has a slight skuff on the screen, hard to see. But otherwise in very good order. It works like new. If I had needed a better phone and had the money I would have got the A33 as it have full HD screen, more storage and is slightly faster. The A32 suited my current needs down to the ground. Great service and it arrived very quickly. No fuss.

Delighted with my Samsung Galaxy A32. I opted for Very Good condition, but it appears brand new. USB charging lead which is fine and fit for purpose, and the camera is great. Great first time experience with ordering and delivery. Faultless!

I ordered this phone on Friday 15/3/24. . It was delivered the next day on Saturday morning. It was free delivery too. I bought it as "fair condition" so wasn't expecting it to look brand new.. . How wrong was I? . It came in a box and did not have a mark on it.. It actually looked brand new.. I have bought several phones from here over the last year or so. . They're always delivered quick, in great condition, great prices and loads of choice to choose from... I love Backmarket and have told all my friends about it... Excellent job..

Love the phone, looks super condition. Had slight problem, but was soon sorted. This phone was for hubby….so impressed am getting one for myself?

Very happy with this phone. I ordered on in "Fair" condition, but there's absolutely nothing wrong with it. Not a scratch on it. Highly recommend.