poor performance phone even for the price , lags a lot . previous redmi were miles ahead in terms of responsiveness.

This is my first reconditioned product and I think it's pretty cool. It's good value for money and I'm happy with it. Thanks a lot. I'll be sure to pass it on.

Phone received very quickly and I'm surprised to see that it's in perfect condition, it works well, I've never tried reconditioning before and so far I'm satisfied. I recommend !!!!

Great product, delivered very quickly and with a free shell! I'd like to point out that I've just received the item and that it's perhaps a little too early to be sure that the product is working properly. For the moment, everything's running smoothly.

3rd phone bought on Backmarket and still very satisfied. The phones are very well reconditioned, the descriptions are realistic and delivery is fast.

This is my fourth order on the site, and I'm usually quite satisfied with the items and their quality. I should point out that I'm buying for an association, which is why we're interested in affordable items. It's not an insignificant investment, because we buy mobiles at prices of around €130 to €180, and in this case it's the most expensive one that works the least well. The device is very slow for some unexplained reason: the loading times between each action are long, as if the device's resources were already occupied or as if its processor wasn't sufficient to carry out the actions it's supposed to be able to manage (waking up from standby, updating apps and receiving a message at the same time). The phone slows down, struggles to open or close an app, takes a long time to respond to commands when pressed and sometimes freezes completely to the point where it has to be restarted. This is the only redmi note I've ordered and it's also the only one with this problem, even the other less top-of-the-range or older models respond much more quickly. So I don't know if it's the model that's like this or if it's just this device.