Microsoft Surface Pro 8 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 512 GB AZERTY - French

The device arrived well packaged and in very good condition, as expected. It was ready to go having been set up with a generic "user" account. I suspect many people might consider this a bonus, however I prefer to set up my machine from scratch, so for me that was a slight disappointment and a little hassle.

Key broken on the keyboard. Managed to order a spare part from ebay. This should have been picked up durring QA. It was going to be cheaper and easier for me to repair the issue, rather yhan send it back for you to fix with all the associated mucking about.

Everything was as described with the delivered product, slight signs of wear on the back, hardly worth mentioning. Gladly again! In addition to the tablet, I had also ordered a pen. Both deliveries came from different suppliers, which I hadn't noticed when ordering. But everything worked out!

The computer came working perfectly, without any scratches, with a fully functional keyboard and an almost new battery. I recommend it 100 per cent

Top delivery and payment processing. Product gets a slight deduction: Condition is very good as described, but the supplied QWERTY keyboard is a pasted-over QWERTY keyboard (i.e. the non-QWERTY keys are pasted over with QWERTY representations). This means that the Enter key is not located on 2 key lines (QWE... and ASD...) as with QWERTY, but only on the ASD... line. This is very inconvenient for 10-finger operation. In addition, the Z and Y keys have been swapped instead of glued over and the Z is unfortunately slightly askew. This can cause scratches on the display. However, I accept this for the price compared to the new price.

In principle, good, but the most important thing for us doesn't work. We need the VM from Oracle. It runs on all our devices, but not on the Surface. How can you help us?