Microsoft Surface Pro 8 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTZ - German

The device arrived well packaged and in very good condition, as expected. It was ready to go having been set up with a generic "user" account. I suspect many people might consider this a bonus, however I prefer to set up my machine from scratch, so for me that was a slight disappointment and a little hassle.

Key broken on the keyboard. Managed to order a spare part from ebay. This should have been picked up durring QA. It was going to be cheaper and easier for me to repair the issue, rather yhan send it back for you to fix with all the associated mucking about.

I'd be lying if I said my device wasn't great. I wanted to go for the "perfect condition" option, but it wasn't available. However, I can say that the item I received is in perfect condition. I wasn't expecting it to be new, but I'm extremely satisfied with my purchase. I received my item with an AZERTY keyboard as indicated, fully functional, a charger that had clearly been well used, and the last small negative point was a kind of glue at the very top of the tablet, but it was very easy to remove. All in all, it still deserves 5 stars. Thank you 🙏🏽

The battery capacity is just under 81%. Overall, the device has had over 320 charge cycles, so it’s just about at the limit of what I can still use as a student when I have nine hours of lectures. It’s in acceptable cosmetic condition, apart from a few minor scratches on the display—which don’t bother me.

Everything was as described with the delivered product, slight signs of wear on the back, hardly worth mentioning. Gladly again! In addition to the tablet, I had also ordered a pen. Both deliveries came from different suppliers, which I hadn't noticed when ordering. But everything worked out!

Top delivery and payment processing. Product gets a slight deduction: Condition is very good as described, but the supplied QWERTY keyboard is a pasted-over QWERTY keyboard (i.e. the non-QWERTY keys are pasted over with QWERTY representations). This means that the Enter key is not located on 2 key lines (QWE... and ASD...) as with QWERTY, but only on the ASD... line. This is very inconvenient for 10-finger operation. In addition, the Z and Y keys have been swapped instead of glued over and the Z is unfortunately slightly askew. This can cause scratches on the display. However, I accept this for the price compared to the new price.