Microsoft Surface Pro 8 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTZ - German

The device arrived well packaged and in very good condition, as expected. It was ready to go having been set up with a generic "user" account. I suspect many people might consider this a bonus, however I prefer to set up my machine from scratch, so for me that was a slight disappointment and a little hassle.

Key broken on the keyboard. Managed to order a spare part from ebay. This should have been picked up durring QA. It was going to be cheaper and easier for me to repair the issue, rather yhan send it back for you to fix with all the associated mucking about.

Everything was as described with the delivered product, slight signs of wear on the back, hardly worth mentioning. Gladly again! In addition to the tablet, I had also ordered a pen. Both deliveries came from different suppliers, which I hadn't noticed when ordering. But everything worked out!

Perfect, it completely meets my needs.

Pros: device like new and arrived very quickly, with Windows 11 Pro installed and the Microsoft stylus! Areas for improvement: despite ordering with an "Azerty" keyboard, I received a Qwerty with a set of key stickers to convert to Azerty. In addition to the fact that sticking key by key is laborious, it makes you lose all the advantages of the backlit keyboard... And the charger provided is not the original, yet the computer indicates that it is charging in degraded mode

Delivery was speedy. However, the condition of the device differed from the condition ordered. The Surface runs perfectly and still has a battery capacity of >80% according to the battery report. The keyboard is undamaged and is comfortable to type on.