Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - Italian

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

168 verified reviews

Rating details

Appearance
4.2/5
Overall performance
4.2/5
Packaging
4.5/5
Shipping
4.6/5

Reviews

Camden V.
Verified purchase
Reviewed 20/03/2026, United Kingdom.
Absolutely great. The laptop came in great shape - almost no signs of use, fully functioning and fast. Bought it as a gift for my mum and she loves it. Delivery was also speedy. Would definitely recommend buying!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/03/2026
Mohammed saifur R.
Verified purchase
Reviewed 17/09/2025, United Kingdom.
10/10 to the Supplier. I highly appreciate you calling me, esp. your hand written note! Thank you. Well packaged. Excellent condition. Run with no issues. Suppliers service and speed really succeeded my expectation. 10/10 to BackMarket. Thank you for keeping me well updated. Very highly recommended supplier.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Victor O.
Verified purchase
Reviewed 21/08/2026, United Kingdom.
I’m so impressed with the laptop, and happy with the speed of delivery. The laptop is clean, looking good, and the specifications are as described. I’m so happy I purchased here.
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
19/08/2026
Kyle H.
Verified purchase
Reviewed 03/08/2026, United Kingdom.
⭐⭐⭐⭐⭐ Like-new condition, incredible value, and fast delivery! "I was a little hesitant about buying refurbished, but Back Market completely exceeded my expectations. The laptop arrived super quickly, packaged securely, and looks practically brand new. Setup was seamless, and the machine handles my daily workload with ease—smooth performance and great battery life. Saving a fortune compared to buying brand new while getting a reliable, high-quality laptop with a warranty makes this an absolute no-brainer. Fast dispatch, brilliant communication, and top-tier value. I won’t be buying tech full price ever again. 10/10 service!"
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
23/07/2026
Ben M.
Verified purchase
Reviewed 01/09/2026, United Kingdom.
Laptop is in good condition besides a few scratches on the screen, but these aren't visible when the screen is on. I have been using this for the last week and all appears to be working correctly and a big improvement on my previous laptop. Very happy with it and would look to purchase future tech from Back Market.
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
21/08/2026
Elaine S.
Verified purchase
Reviewed 30/08/2026, United Kingdom.
Apart from the fact that it doesn’t come in a fancy box you would never know that this is a refurbished laptop. It was in excellent condition
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
16/08/2026
Josephine N.
Verified purchase
Reviewed 13/08/2026, United Kingdom.
Received it on time, massively surprised that it is is the ‘good’ condition because it looks like it’s in pristine condition. Works fine so far, slight heating issue tends to get hot really quickly but other than that no issues
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
11/08/2026

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability
Overall performance
Screen quality
Audiovisual

4Processor cores
13Screen size
YesScreen High Density Display
60Refresh Rate
YesTouchscreen
YesUSB-A port
YesJack port
Integrated GraphicsGraphic Card Type
YesLast Os Compatibility

The Microsoft Surface Laptop 4 13-inch (2020) is a sleek and portable laptop released in 2020, equipped with a Core i7 processor running at 3 GHz. It offers a balance of performance and portability suitable for everyday productivity and creative tasks.

Key features:

Release Year: 2020
Display: 13.5-inch PixelSense touchscreen
Processor: Intel Core i7, 3 GHz
Graphics: Integrated Intel Iris Xe Graphics
Build: Aluminium chassis with slim and lightweight design
Connectivity: Wi-Fi 6, USB-C, USB-A ports

Who is this for?

The Microsoft Surface Laptop 4 13-inch (2020) suits users who need a portable and stylish device for everyday work and study. It is well suited for professionals, students, and creatives who benefit from a clear touchscreen and reliable processing power for tasks like document editing, web browsing, and light multimedia work.

Pros & Cons:

Pros	Cons
Light and portable aluminium design	Limited to integrated graphics for gaming or heavy graphics work
Clear 13.5-inch touchscreen display	No option for discrete GPU
Good performance for daily productivity tasks	Battery details vary by variant

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 13-inch (2020) means opting for an eco-conscious device that has been carefully tested and restored to ensure reliable performance. Each device meets Back Market's quality standards to provide a trustworthy pre-owned option. Learn more about our quality standards.

Processor cores: 4
Screen size: 13
Screen High Density Display: Yes
Refresh Rate: 60
Touchscreen: Yes
USB-A port: Yes
Jack port: Yes
Graphic Card Type: Integrated Graphics
Last Os Compatibility: Yes
Series: Surface
Graphic Card Brand: Integrated
Model: Surface Laptop 4
Memory (GB): 16 GB
Processor: Core i7 - Gen 11 (G)
Processor speed (GHz): 3 GHz
USB-C port: Yes
Ethernet: No
RAM frequency (MHz): 3733
Screen Adaptative Color: No
Brand: Microsoft
Storage (GB): 512 GB
Speakers Technology: Omnisonic Speakers
Storage type 1: SSD
Microphone: Yes
Graphic card: Integrated Graphics
Speakers Number: 2 Speakers
Colour: Black/Grey
Resolution: 2256 x 1504
OS: Windows 11
Year of Release: 2020
Screen Brightness: 400 Nits
SSD storage capacity (GB): 512
Front Camera Definition: 720P
Processor brand: Intel
Bluetooth: Yes
VGA port: No
Webcam: Yes
Processor generation: 11th gen
Weight: 1265 g
Keyboard Language & Type: QWERTY - Italian
Wi-Fi: Yes
Screen type: IPS
HDMI port: No
Maximum Os Supported: Windows 11

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Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - Italian

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

Rating details

Reviews

Reviews

Camden V.

Mohammed saifur R.

Victor O.

Kyle H.

Ben M.

Elaine S.

Josephine N.

Popular searches

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability

Overall performance

Screen quality

Audiovisual

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