Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - Italian

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

168 verified reviews

Rating details

Appearance
4.3/5
Overall performance
4.2/5
Packaging
4.5/5
Shipping
4.6/5

Reviews

Camden V.
Verified purchase
Reviewed 20/03/2026, United Kingdom.
Absolutely great. The laptop came in great shape - almost no signs of use, fully functioning and fast. Bought it as a gift for my mum and she loves it. Delivery was also speedy. Would definitely recommend buying!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/03/2026
Mohammed saifur R.
Verified purchase
Reviewed 17/09/2025, United Kingdom.
10/10 to the Supplier. I highly appreciate you calling me, esp. your hand written note! Thank you. Well packaged. Excellent condition. Run with no issues. Suppliers service and speed really succeeded my expectation. 10/10 to BackMarket. Thank you for keeping me well updated. Very highly recommended supplier.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Lyn P.
Verified purchase
Reviewed 28/09/2025, United Kingdom.
Condition much better than I expected (I can't see any bumps or scratches) and it was plug and play. I am impressed and very happy!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Samuel L.
Verified purchase
Reviewed 21/11/2025, United Kingdom.
doesn't even look refurbished...came early ..less than two days and it is perfect...thanks
Microsoft Surface Laptop 4 13-inch (2020) - Ryzen 7 - 4000 Series (U) - 16GB - SSD 512 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2020) - Ryzen 7 - 4000 Series (U) - 16GB - SSD 512 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
06/11/2025
Damilare A.
Verified purchase
Reviewed 15/04/2026, United Kingdom.
Fantastic 👌
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
31/03/2026
Sy H.
Verified purchase
Reviewed 02/04/2026, United Kingdom.
The device is fantastic better condition than what I thought and battery is excellent still.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
01/03/2026
Colin O.
Verified purchase
Reviewed 09/03/2026, United Kingdom.
Really pleased that I made this purchase with Back Market. Not only was the service in delivering the laptop was super quick but also packaged very well, the laptop was in fantastic condition. I have always been sceptical about second hand items but this has confirmed for me that you can get a second laptop in great condition and for a great price too.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
26/02/2026

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability
Overall performance
Screen quality
Audiovisual

Surface Laptop 4Model
11th genProcessor generation
3733RAM frequency (MHz)
Integrated GraphicsGraphic Card Type
Windows 11Maximum Os Supported
Integrated GraphicsGraphic card
NoScreen Adaptative Color
2020Year of Release
512SSD storage capacity (GB)

The Microsoft Surface Laptop 4 13-inch (2020) is a sleek and portable laptop released in 2020, equipped with a Core i7 processor running at 3 GHz. It offers a balance of performance and portability suitable for everyday productivity and creative tasks.

Key features:

Release Year: 2020
Display: 13.5-inch PixelSense touchscreen
Processor: Intel Core i7, 3 GHz
Graphics: Integrated Intel Iris Xe Graphics
Build: Aluminium chassis with slim and lightweight design
Connectivity: Wi-Fi 6, USB-C, USB-A ports

Who is this for?

The Microsoft Surface Laptop 4 13-inch (2020) suits users who need a portable and stylish device for everyday work and study. It is well suited for professionals, students, and creatives who benefit from a clear touchscreen and reliable processing power for tasks like document editing, web browsing, and light multimedia work.

Pros & Cons:

Pros	Cons
Light and portable aluminium design	Limited to integrated graphics for gaming or heavy graphics work
Clear 13.5-inch touchscreen display	No option for discrete GPU
Good performance for daily productivity tasks	Battery details vary by variant

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 13-inch (2020) means opting for an eco-conscious device that has been carefully tested and restored to ensure reliable performance. Each device meets Back Market's quality standards to provide a trustworthy pre-owned option. Learn more about our quality standards.

Model: Surface Laptop 4
Processor generation: 11th gen
RAM frequency (MHz): 3733
Graphic Card Type: Integrated Graphics
Maximum Os Supported: Windows 11
Graphic card: Integrated Graphics
Screen Adaptative Color: No
Year of Release: 2020
SSD storage capacity (GB): 512
Keyboard Language & Type: QWERTY - Italian
USB-C port: Yes
Jack port: Yes
Ethernet: No
Brand: Microsoft
Screen type: IPS
Screen size: 13
Graphic Card Brand: Integrated
Storage type 1: SSD
Weight: 1265 g
Processor brand: Intel
Bluetooth: Yes
Screen Brightness: 400 Nits
VGA port: No
Last Os Compatibility: Yes
OS: Windows 11
USB-A port: Yes
Microphone: Yes
Speakers Number: 2 Speakers
Screen High Density Display: Yes
Colour: Black/Grey
Refresh Rate: 60
Speakers Technology: Omnisonic Speakers
Storage (GB): 512 GB
Webcam: Yes
Wi-Fi: Yes
Processor: Core i7 - Gen 11 (G)
Processor speed (GHz): 3 GHz
Series: Surface
HDMI port: No
Memory (GB): 16 GB
Resolution: 2256 x 1504
Touchscreen: Yes
Front Camera Definition: 720P
Processor cores: 4

Apple Watches

Choose location

Suggested searches

Popular searches

Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - Italian

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

Rating details

Reviews

Reviews

Camden V.

Mohammed saifur R.

Lyn P.

Samuel L.

Damilare A.

Sy H.

Colin O.

Popular searches

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability

Overall performance

Screen quality

Audiovisual

Related articles

Are Refurbished Laptops Good? Top 5 Pros and Cons | Back Market

What is the Best Cheap Laptop for Your Needs? | Back Market

Why 2025 has seen a retro gaming boom | Back Market

Apple Watch SE 3 review — features, specs & buying guide | Back Market

Apple Watch 11 review: a spec bump in the right direction | Back Market

Apple Watch Ultra 3 review: Apple’s most advanced adventure watch yet | Back Market

The Apple iPad 11th generation: upgrade or sit this one out? | Back Market

Welcome to Back Market