Microsoft Surface Laptop 4 13-inch (2020) - Core i7-1185G7 - 16GB - SSD 512 GB QWERTY - Italian

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

161 verified reviews

Rating details

Appearance
4.2/5
Overall performance
4.2/5
Packaging
4.5/5
Shipping
4.6/5

Reviews

Camden V.
Verified purchase
Reviewed 20/03/2026, United Kingdom.
Absolutely great. The laptop came in great shape - almost no signs of use, fully functioning and fast. Bought it as a gift for my mum and she loves it. Delivery was also speedy. Would definitely recommend buying!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/03/2026
Mohammed saifur R.
Verified purchase
Reviewed 17/09/2025, United Kingdom.
10/10 to the Supplier. I highly appreciate you calling me, esp. your hand written note! Thank you. Well packaged. Excellent condition. Run with no issues. Suppliers service and speed really succeeded my expectation. 10/10 to BackMarket. Thank you for keeping me well updated. Very highly recommended supplier.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Lyn P.
Verified purchase
Reviewed 28/09/2025, United Kingdom.
Condition much better than I expected (I can't see any bumps or scratches) and it was plug and play. I am impressed and very happy!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Samuel L.
Verified purchase
Reviewed 21/11/2025, United Kingdom.
doesn't even look refurbished...came early ..less than two days and it is perfect...thanks
Microsoft Surface Laptop 4 13-inch (2021) - Ryzen 7 4980U - 16GB - SSD 512 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Ryzen 7 4980U - 16GB - SSD 512 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
06/11/2025
Colin O.
Verified purchase
Reviewed 09/03/2026, United Kingdom.
Really pleased that I made this purchase with Back Market. Not only was the service in delivering the laptop was super quick but also packaged very well, the laptop was in fantastic condition. I have always been sceptical about second hand items but this has confirmed for me that you can get a second laptop in great condition and for a great price too.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
26/02/2026
Damilare A.
Verified purchase
Reviewed 15/04/2026, United Kingdom.
Fantastic 👌
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
31/03/2026
Sy H.
Verified purchase
Reviewed 02/04/2026, United Kingdom.
The device is fantastic better condition than what I thought and battery is excellent still.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
01/03/2026

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability
Overall performance
Screen quality
Audiovisual

YesLast Os Compatibility
2020Year of Release
YesJack port
Windows 11Maximum Os Supported
13Screen size
2256 x 1504Resolution
YesScreen High Density Display
Core i7-1185G7Processor
400 NitsScreen Brightness

The Microsoft Surface Laptop 4 13-inch (2020) is a sleek and portable laptop released in 2020, equipped with a Core i7 processor running at 3 GHz. It offers a balance of performance and portability suitable for everyday productivity and creative tasks.

Key features:

Release Year: 2020
Display: 13.5-inch PixelSense touchscreen
Processor: Intel Core i7, 3 GHz
Graphics: Integrated Intel Iris Xe Graphics
Build: Aluminium chassis with slim and lightweight design
Connectivity: Wi-Fi 6, USB-C, USB-A ports

Who is this for?

The Microsoft Surface Laptop 4 13-inch (2020) suits users who need a portable and stylish device for everyday work and study. It is well suited for professionals, students, and creatives who benefit from a clear touchscreen and reliable processing power for tasks like document editing, web browsing, and light multimedia work.

Pros & Cons:

Pros	Cons
Light and portable aluminium design	Limited to integrated graphics for gaming or heavy graphics work
Clear 13.5-inch touchscreen display	No option for discrete GPU
Good performance for daily productivity tasks	Battery details vary by variant

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 13-inch (2020) means opting for an eco-conscious device that has been carefully tested and restored to ensure reliable performance. Each device meets Back Market's quality standards to provide a trustworthy pre-owned option. Learn more about our quality standards.

Last Os Compatibility: Yes
Year of Release: 2020
Jack port: Yes
Maximum Os Supported: Windows 11
Screen size: 13
Resolution: 2256 x 1504
Screen High Density Display: Yes
Processor: Core i7-1185G7
Screen Brightness: 400 Nits
Series: Surface
Touchscreen: Yes
RAM frequency (MHz): 3733
Speakers Technology: Omnisonic Speakers
Processor speed (GHz): 3 GHz
Screen Adaptative Color: No
Storage (GB): 512 GB
Ethernet: No
HDMI port: No
Model: Surface Laptop 4
USB-C port: Yes
VGA port: No
Graphic Card Brand: Integrated
Processor cores: 4
Graphic card: Integrated Graphics
SSD storage capacity (GB): 512
Weight: 1265 g
Colour: Black/Grey
Wi-Fi: Yes
Brand: Microsoft
Memory (GB): 16 GB
Speakers Number: 2 Speakers
Graphic Card Type: Integrated Graphics
Bluetooth: Yes
OS: Windows 11
Processor brand: Intel
Keyboard Language & Type: QWERTY - Italian
Processor generation: 11th gen
Storage type 1: SSD
Screen type: IPS
Front Camera Definition: 720P
Webcam: Yes
USB-A port: Yes
Microphone: Yes
Refresh Rate: 60

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Microsoft Surface Laptop 4 13-inch (2020) - Core i7-1185G7 - 16GB - SSD 512 GB QWERTY - Italian

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

Rating details

Reviews

Reviews

Camden V.

Mohammed saifur R.

Lyn P.

Samuel L.

Colin O.

Damilare A.

Sy H.

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability

Overall performance

Screen quality

Audiovisual

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