Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 32GB - SSD 1 TB QWERTY - Swedish

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

177 verified reviews

Rating details

Appearance
4.2/5
Overall performance
4.2/5
Packaging
4.5/5
Shipping
4.6/5

Reviews

Camden V.
Verified purchase
Reviewed 20/03/2026, United Kingdom.
Absolutely great. The laptop came in great shape - almost no signs of use, fully functioning and fast. Bought it as a gift for my mum and she loves it. Delivery was also speedy. Would definitely recommend buying!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/03/2026
Mohammed saifur R.
Verified purchase
Reviewed 17/09/2025, United Kingdom.
10/10 to the Supplier. I highly appreciate you calling me, esp. your hand written note! Thank you. Well packaged. Excellent condition. Run with no issues. Suppliers service and speed really succeeded my expectation. 10/10 to BackMarket. Thank you for keeping me well updated. Very highly recommended supplier.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Victor O.
Verified purchase
Reviewed 21/08/2026, United Kingdom.
I’m so impressed with the laptop, and happy with the speed of delivery. The laptop is clean, looking good, and the specifications are as described. I’m so happy I purchased here.
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
19/08/2026
Kyle H.
Verified purchase
Reviewed 03/08/2026, United Kingdom.
⭐⭐⭐⭐⭐ Like-new condition, incredible value, and fast delivery! "I was a little hesitant about buying refurbished, but Back Market completely exceeded my expectations. The laptop arrived super quickly, packaged securely, and looks practically brand new. Setup was seamless, and the machine handles my daily workload with ease—smooth performance and great battery life. Saving a fortune compared to buying brand new while getting a reliable, high-quality laptop with a warranty makes this an absolute no-brainer. Fast dispatch, brilliant communication, and top-tier value. I won’t be buying tech full price ever again. 10/10 service!"
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
23/07/2026
Ben M.
Verified purchase
Reviewed 01/09/2026, United Kingdom.
Laptop is in good condition besides a few scratches on the screen, but these aren't visible when the screen is on. I have been using this for the last week and all appears to be working correctly and a big improvement on my previous laptop. Very happy with it and would look to purchase future tech from Back Market.
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
21/08/2026
Elaine S.
Verified purchase
Reviewed 30/08/2026, United Kingdom.
Apart from the fact that it doesn’t come in a fancy box you would never know that this is a refurbished laptop. It was in excellent condition
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
16/08/2026
Josephine N.
Verified purchase
Reviewed 13/08/2026, United Kingdom.
Received it on time, massively surprised that it is is the ‘good’ condition because it looks like it’s in pristine condition. Works fine so far, slight heating issue tends to get hot really quickly but other than that no issues
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
11/08/2026

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability
Overall performance
Screen quality
Audiovisual

1300 gWeight
1024SSD storage capacity (GB)
YesJack port
3733RAM frequency (MHz)
SSDStorage type 1
YesBluetooth
11th genProcessor generation
MicrosoftBrand
Core i7 - Gen 11 (G)Processor

The Microsoft Surface Laptop 4 13-inch (2020) is a sleek and practical Windows laptop featuring a 13.5-inch touchscreen display and an Intel Core i7 processor running at 3 GHz. Released in 2020, it remains suitable for a range of everyday and professional tasks.

Key features:

Release Year: 2020
Processor: Intel Core i7, 3 GHz
Display: 13.5-inch PixelSense touchscreen
Graphics: Integrated Intel Iris Xe Graphics
Build: Aluminium body with slim profile

Who is this for?

The Microsoft Surface Laptop 4 13-inch (2020) suits users seeking a balanced laptop for office work, study, and multimedia. Its touchscreen and compact size make it a good choice for students and professionals who value portability and a clear display. It compares well with other ultraportable laptops but focuses on a clean design and solid build.

Pros & Cons:

Pros	Cons
Clear 13.5-inch touchscreen	Limited to integrated graphics
Solid aluminium build with slim design	Not designed for heavy gaming or graphics work

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 13-inch (2020) means opting for a pre-owned device that has been tested and restored to meet quality standards. This option supports sustainability by reducing electronic waste. Back Market ensures each laptop passes thorough checks to guarantee reliability. Learn more about our quality standards.

Weight: 1300 g
SSD storage capacity (GB): 1024
Jack port: Yes
RAM frequency (MHz): 3733
Storage type 1: SSD
Bluetooth: Yes
Processor generation: 11th gen
Brand: Microsoft
Processor: Core i7 - Gen 11 (G)
Graphic card: Integrated Graphics
Graphic Card Type: Integrated Graphics
Webcam: Yes
Speakers Technology: Omnisonic Speakers
Refresh Rate: 60
VGA port: No
Model: Surface Laptop 4
USB-A port: Yes
Graphic Card Brand: Integrated
Touchscreen: Yes
Keyboard Language & Type: QWERTY - Swedish
Resolution: 2256 x 1504
Storage (GB): 1024 GB
Processor cores: 4
Colour: Black/Grey
Front Camera Definition: 720P
HDMI port: No
Series: Surface
Maximum Os Supported: Windows 11
Speakers Number: 2 Speakers
Microphone: Yes
USB-C port: Yes
Wi-Fi: Yes
Screen type: LCD
Graphics card memory type: Xe Graphics
Screen Brightness: 400 Nits
Screen Adaptative Color: No
Processor brand: Intel
Graphics card memory size (GB): Integrated GPU
Numeric keypad: Yes
Screen High Density Display: Yes
Ethernet: Yes
Memory (GB): 32 GB
OS: Windows 11
Backlit Keyboard: No
Last Os Compatibility: Yes
Processor speed (GHz): 3 GHz
Year of Release: 2020
SD Card Slot: SD
Screen size: 13

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Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 32GB - SSD 1 TB QWERTY - Swedish

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

Rating details

Reviews

Reviews

Camden V.

Mohammed saifur R.

Victor O.

Kyle H.

Ben M.

Elaine S.

Josephine N.

Popular searches

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability

Overall performance

Screen quality

Audiovisual

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