Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 32GB - SSD 1 TB QWERTY - Swedish

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

177 verified reviews

Rating details

Appearance
4.3/5
Overall performance
4.2/5
Packaging
4.5/5
Shipping
4.6/5

Reviews

Camden V.
Verified purchase
Reviewed 20/03/2026, United Kingdom.
Absolutely great. The laptop came in great shape - almost no signs of use, fully functioning and fast. Bought it as a gift for my mum and she loves it. Delivery was also speedy. Would definitely recommend buying!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/03/2026
Mohammed saifur R.
Verified purchase
Reviewed 17/09/2025, United Kingdom.
10/10 to the Supplier. I highly appreciate you calling me, esp. your hand written note! Thank you. Well packaged. Excellent condition. Run with no issues. Suppliers service and speed really succeeded my expectation. 10/10 to BackMarket. Thank you for keeping me well updated. Very highly recommended supplier.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Lyn P.
Verified purchase
Reviewed 28/09/2025, United Kingdom.
Condition much better than I expected (I can't see any bumps or scratches) and it was plug and play. I am impressed and very happy!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Samuel L.
Verified purchase
Reviewed 21/11/2025, United Kingdom.
doesn't even look refurbished...came early ..less than two days and it is perfect...thanks
Microsoft Surface Laptop 4 13-inch (2021) - Ryzen 7 4980U - 16GB - SSD 512 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Ryzen 7 4980U - 16GB - SSD 512 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
06/11/2025
Damilare A.
Verified purchase
Reviewed 15/04/2026, United Kingdom.
Fantastic 👌
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
31/03/2026
Sy H.
Verified purchase
Reviewed 02/04/2026, United Kingdom.
The device is fantastic better condition than what I thought and battery is excellent still.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
01/03/2026
Colin O.
Verified purchase
Reviewed 09/03/2026, United Kingdom.
Really pleased that I made this purchase with Back Market. Not only was the service in delivering the laptop was super quick but also packaged very well, the laptop was in fantastic condition. I have always been sceptical about second hand items but this has confirmed for me that you can get a second laptop in great condition and for a great price too.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
26/02/2026

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability
Overall performance
Screen quality
Audiovisual

YesLast Os Compatibility
NoBacklit Keyboard
YesUSB-C port
13Screen size
YesUSB-A port
YesNumeric keypad
YesScreen High Density Display
Core i7 - Gen 11 (G)Processor
IntegratedGraphic Card Brand

The Microsoft Surface Laptop 4 13-inch (2020) is a sleek and practical Windows laptop featuring a 13.5-inch touchscreen display and an Intel Core i7 processor running at 3 GHz. Released in 2020, it remains suitable for a range of everyday and professional tasks.

Key features:

Release Year: 2020
Processor: Intel Core i7, 3 GHz
Display: 13.5-inch PixelSense touchscreen
Graphics: Integrated Intel Iris Xe Graphics
Build: Aluminium body with slim profile

Who is this for?

The Microsoft Surface Laptop 4 13-inch (2020) suits users seeking a balanced laptop for office work, study, and multimedia. Its touchscreen and compact size make it a good choice for students and professionals who value portability and a clear display. It compares well with other ultraportable laptops but focuses on a clean design and solid build.

Pros & Cons:

Pros	Cons
Clear 13.5-inch touchscreen	Limited to integrated graphics
Solid aluminium build with slim design	Not designed for heavy gaming or graphics work

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 13-inch (2020) means opting for a pre-owned device that has been tested and restored to meet quality standards. This option supports sustainability by reducing electronic waste. Back Market ensures each laptop passes thorough checks to guarantee reliability. Learn more about our quality standards.

Last Os Compatibility: Yes
Backlit Keyboard: No
USB-C port: Yes
Screen size: 13
USB-A port: Yes
Numeric keypad: Yes
Screen High Density Display: Yes
Processor: Core i7 - Gen 11 (G)
Graphic Card Brand: Integrated
VGA port: No
Touchscreen: Yes
Processor generation: 11th gen
Processor brand: Intel
Series: Surface
Processor cores: 4
Screen Brightness: 400 Nits
Microphone: Yes
OS: Windows 11
Colour: Black/Grey
Processor speed (GHz): 3 GHz
SSD storage capacity (GB): 1024
Wi-Fi: Yes
Refresh Rate: 60
Memory (GB): 32 GB
Speakers Technology: Omnisonic Speakers
Bluetooth: Yes
SD Card Slot: SD
Maximum Os Supported: Windows 11
Screen type: LCD
Weight: 1300 g
Speakers Number: 2 Speakers
Storage type 1: SSD
Brand: Microsoft
Ethernet: Yes
HDMI port: No
Graphic card: Integrated Graphics
Webcam: Yes
Model: Surface Laptop 4
Keyboard Language & Type: QWERTY - Swedish
Graphics card memory type: Xe Graphics
Graphics card memory size (GB): Integrated GPU
Graphic Card Type: Integrated Graphics
Resolution: 2256 x 1504
Screen Adaptative Color: No
Storage (GB): 1024 GB
Front Camera Definition: 720P
Year of Release: 2020
RAM frequency (MHz): 3733
Jack port: Yes

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Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 32GB - SSD 1 TB QWERTY - Swedish

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

Rating details

Reviews

Reviews

Camden V.

Mohammed saifur R.

Lyn P.

Samuel L.

Damilare A.

Sy H.

Colin O.

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability

Overall performance

Screen quality

Audiovisual

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