Microsoft Surface Laptop 4 13-inch (2020) - Core i7-1185G7 - 16GB - SSD 512 GB QWERTY - Portuguese

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

79 verified reviews

Rating details

Appearance
4.2/5
Overall performance
4.2/5
Packaging
4.5/5
Shipping
4.6/5

Reviews

Camden V.
Verified purchase
Reviewed 20/03/2026, United Kingdom.
Absolutely great. The laptop came in great shape - almost no signs of use, fully functioning and fast. Bought it as a gift for my mum and she loves it. Delivery was also speedy. Would definitely recommend buying!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/03/2026
Mohammed saifur R.
Verified purchase
Reviewed 17/09/2025, United Kingdom.
10/10 to the Supplier. I highly appreciate you calling me, esp. your hand written note! Thank you. Well packaged. Excellent condition. Run with no issues. Suppliers service and speed really succeeded my expectation. 10/10 to BackMarket. Thank you for keeping me well updated. Very highly recommended supplier.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Lyn P.
Verified purchase
Reviewed 28/09/2025, United Kingdom.
Condition much better than I expected (I can't see any bumps or scratches) and it was plug and play. I am impressed and very happy!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Samuel L.
Verified purchase
Reviewed 21/11/2025, United Kingdom.
doesn't even look refurbished...came early ..less than two days and it is perfect...thanks
Microsoft Surface Laptop 4 13-inch (2021) - Ryzen 7 4980U - 16GB - SSD 512 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Ryzen 7 4980U - 16GB - SSD 512 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
06/11/2025
Sy H.
Verified purchase
Reviewed 02/04/2026, United Kingdom.
The device is fantastic better condition than what I thought and battery is excellent still.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
01/03/2026
Colin O.
Verified purchase
Reviewed 09/03/2026, United Kingdom.
Really pleased that I made this purchase with Back Market. Not only was the service in delivering the laptop was super quick but also packaged very well, the laptop was in fantastic condition. I have always been sceptical about second hand items but this has confirmed for me that you can get a second laptop in great condition and for a great price too.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
26/02/2026
Damilare A.
Verified purchase
Reviewed 15/04/2026, United Kingdom.
Fantastic 👌
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
31/03/2026

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability
Overall performance
Screen quality
Audiovisual

YesUSB-C port
YesTouchscreen
YesNumeric keypad
16 GBMemory (GB)
2 GHzProcessor speed (GHz)
Core i7-1185G7Processor
2 SpeakersSpeakers Number
IntelProcessor brand
MicrosoftBrand

The Microsoft Surface Laptop 4 13-inch (2020) features a 2 GHz Intel Core i7 processor and was released in 2020. It offers a balance of performance and portability, suitable for everyday tasks and professional use.

Key features:

Release Year: 2020
Processor: Intel Core i7, 2 GHz
Display: 13.5-inch PixelSense touchscreen
Graphics: Integrated Intel Iris Xe Graphics
Build: Slim aluminium chassis
Connectivity: Wi-Fi 6, USB-C, USB-A

Who is this for?

The Surface Laptop 4 13-inch (2020) suits users who need a portable and responsive laptop for daily productivity, creative work, and light multitasking. It is well-suited for students, professionals, and frequent travellers who appreciate a touchscreen and a premium build.

Pros & Cons:

Pros	Cons
Compact and lightweight design	Limited upgrade options after purchase
Sharp touchscreen display	Integrated graphics may not suit heavy gaming
Good performance for everyday tasks	No dedicated graphics card

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 13-inch (2020) is an eco-conscious choice that extends the life of quality technology. Each device is carefully tested and certified to meet Back Market's standards. Learn more about our quality standards.

USB-C port: Yes
Touchscreen: Yes
Numeric keypad: Yes
Memory (GB): 16 GB
Processor speed (GHz): 2 GHz
Processor: Core i7-1185G7
Speakers Number: 2 Speakers
Processor brand: Intel
Brand: Microsoft
Maximum Os Supported: Windows 11
Screen Brightness: 400 Nits
OS: Windows 11
Wi-Fi: Yes
SSD storage capacity (GB): 512
Year of Release: 2020
Screen type: LCD
Speakers Technology: Omnisonic Speakers
Weight: 2500 g
Graphics card memory size (GB): Integrated GPU
Screen size: 13
Ethernet: No
Backlit Keyboard: No
Graphic Card Brand: Integrated
Graphic Card Type: Integrated Graphics
Processor cores: 4
Model: Surface Laptop 4
Keyboard Language & Type: QWERTY - Portuguese
Storage type 1: SSD
Webcam: Yes
Processor generation: 11th gen
Graphic card: Integrated Graphics
VGA port: No
Bluetooth: Yes
Resolution: 2256 x 1504
Refresh Rate: 60
Screen Adaptative Color: No
Front Camera Definition: 720P
USB-A port: Yes
Last Os Compatibility: Yes
RAM frequency (MHz): 3733
Storage (GB): 512 GB
Series: Surface
HDMI port: Yes
Microphone: Yes
SD Card Slot: SD
Colour: Black/Grey
Jack port: Yes
Screen High Density Display: Yes

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Microsoft Surface Laptop 4 13-inch (2020) - Core i7-1185G7 - 16GB - SSD 512 GB QWERTY - Portuguese

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

Rating details

Reviews

Reviews

Camden V.

Mohammed saifur R.

Lyn P.

Samuel L.

Sy H.

Colin O.

Damilare A.

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability

Overall performance

Screen quality

Audiovisual

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