Microsoft Surface Laptop 4 13-inch (2020) - Core i5 - Gen 11 (G) - 8GB - SSD 512 GB QWERTY - Portuguese

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

1 verified review

Rating details

Appearance
4.3/5
Overall performance
4.2/5
Packaging
4.5/5
Shipping
4.6/5

Reviews

Camden V.
Verified purchase
Reviewed 20/03/2026, United Kingdom.
Absolutely great. The laptop came in great shape - almost no signs of use, fully functioning and fast. Bought it as a gift for my mum and she loves it. Delivery was also speedy. Would definitely recommend buying!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/03/2026
Mohammed saifur R.
Verified purchase
Reviewed 17/09/2025, United Kingdom.
10/10 to the Supplier. I highly appreciate you calling me, esp. your hand written note! Thank you. Well packaged. Excellent condition. Run with no issues. Suppliers service and speed really succeeded my expectation. 10/10 to BackMarket. Thank you for keeping me well updated. Very highly recommended supplier.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Lyn P.
Verified purchase
Reviewed 28/09/2025, United Kingdom.
Condition much better than I expected (I can't see any bumps or scratches) and it was plug and play. I am impressed and very happy!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Samuel L.
Verified purchase
Reviewed 21/11/2025, United Kingdom.
doesn't even look refurbished...came early ..less than two days and it is perfect...thanks
Microsoft Surface Laptop 4 13-inch (2020) - Ryzen 7 - 4000 Series (U) - 16GB - SSD 512 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2020) - Ryzen 7 - 4000 Series (U) - 16GB - SSD 512 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
06/11/2025
Oladayo I.
Verified purchase
Reviewed 24/07/2026, United Kingdom.
Overall, the laptop is good and I'm satisfied with it. However, it did not come with Microsoft Office installed, and it doesn't display a charging light when it is plugged in. Aside from these issues, it works well.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
10/07/2026
Damilare A.
Verified purchase
Reviewed 15/04/2026, United Kingdom.
Fantastic 👌
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
31/03/2026
Sy H.
Verified purchase
Reviewed 02/04/2026, United Kingdom.
The device is fantastic better condition than what I thought and battery is excellent still.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
01/03/2026

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability
Overall performance
Screen quality
Audiovisual

YesWebcam
QWERTY - PortugueseKeyboard Language & Type
IntegratedGraphic Card Brand
2020Year of Release
IntelProcessor brand
YesScreen High Density Display
2256 x 1504Resolution
Surface Laptop 4Model
YesLast Os Compatibility

The Microsoft Surface Laptop 4 13-inch (2020) is a sleek and practical laptop featuring a 13.5-inch touchscreen display and an Intel Core i5 processor running at 2 GHz. Released in 2020, it remains suitable for everyday productivity tasks and moderate multitasking.

Key features:

Release Year: 2020
Processor: Intel Core i5 at 2 GHz
Display: 13.5-inch PixelSense touchscreen
Graphics: Integrated Intel Iris Xe Graphics
Build: Slim aluminium chassis

Who is this for?

The Microsoft Surface Laptop 4 13-inch (2020) suits students, professionals, and everyday users who need a reliable and portable device for tasks like browsing, office work, and video calls. Its touchscreen adds flexibility, making it a good fit for creative tasks and note-taking.

Pros & Cons:

Pros	Cons
Clear 13.5-inch touchscreen display	Processor suited for everyday tasks but not heavy gaming or intensive editing
Lightweight and slim aluminium design	Limited to integrated graphics

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 13-inch (2020) supports a more eco-conscious choice by extending the device’s life. Each pre-owned device is carefully tested and certified to meet quality standards. Learn more about our quality standards.

Webcam: Yes
Keyboard Language & Type: QWERTY - Portuguese
Graphic Card Brand: Integrated
Year of Release: 2020
Processor brand: Intel
Screen High Density Display: Yes
Resolution: 2256 x 1504
Model: Surface Laptop 4
Last Os Compatibility: Yes
Colour: Black/Grey
Front Camera Definition: 720P
Numeric keypad: Yes
Processor generation: 11th gen
Memory (GB): 8 GB
Screen Adaptative Color: No
Backlit Keyboard: No
Screen Brightness: 400 Nits
OS: Windows 11
Processor speed (GHz): 2 GHz
SD Card Slot: SD
Graphic card: Integrated Graphics
Bluetooth: Yes
Jack port: Yes
SSD storage capacity (GB): 512
Storage (GB): 512 GB
Storage type 1: SSD
Touchscreen: Yes
Weight: 2500 g
Processor: Core i5 - Gen 11 (G)
Screen size: 13
USB-A port: Yes
Screen type: LCD
Speakers Technology: Omnisonic Speakers
Graphics card memory size (GB): Integrated GPU
Microphone: Yes
Brand: Microsoft
Wi-Fi: Yes
Processor cores: 4
Ethernet: Yes
Refresh Rate: 60
Series: Surface
HDMI port: Yes
Maximum Os Supported: Windows 11
VGA port: No
Speakers Number: 2 Speakers
Graphic Card Type: Integrated Graphics
USB-C port: Yes
RAM frequency (MHz): 3733

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Microsoft Surface Laptop 4 13-inch (2020) - Core i5 - Gen 11 (G) - 8GB - SSD 512 GB QWERTY - Portuguese

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

Rating details

Reviews

Reviews

Camden V.

Mohammed saifur R.

Lyn P.

Samuel L.

Oladayo I.

Damilare A.

Sy H.

Popular searches

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability

Overall performance

Screen quality

Audiovisual

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