Microsoft Surface Laptop 4 13"QWERTY - English • 512 GB • RAM 16GB • Core i7 - Gen 11 (G) • Touchscreen

Name: Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - English
Brand: Microsoft
Price: 992.00 GBP
Availability: InStock
Rating: 4.3 (215 reviews)

(215 reviews)

£992.00

before trade-in

Free delivery by 8 - 9 Sept

Restored professionally

Based on up to 100-points of inspection

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

215 verified reviews

Rating details

Appearance
4.2/5
Overall performance
4.2/5
Packaging
4.5/5
Shipping
4.6/5

Reviews

Camden V.
Verified purchase
Reviewed 20/03/2026, United Kingdom.
Absolutely great. The laptop came in great shape - almost no signs of use, fully functioning and fast. Bought it as a gift for my mum and she loves it. Delivery was also speedy. Would definitely recommend buying!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/03/2026
Mohammed saifur R.
Verified purchase
Reviewed 17/09/2025, United Kingdom.
10/10 to the Supplier. I highly appreciate you calling me, esp. your hand written note! Thank you. Well packaged. Excellent condition. Run with no issues. Suppliers service and speed really succeeded my expectation. 10/10 to BackMarket. Thank you for keeping me well updated. Very highly recommended supplier.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Victor O.
Verified purchase
Reviewed 21/08/2026, United Kingdom.
I’m so impressed with the laptop, and happy with the speed of delivery. The laptop is clean, looking good, and the specifications are as described. I’m so happy I purchased here.
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
19/08/2026
Kyle H.
Verified purchase
Reviewed 03/08/2026, United Kingdom.
⭐⭐⭐⭐⭐ Like-new condition, incredible value, and fast delivery! "I was a little hesitant about buying refurbished, but Back Market completely exceeded my expectations. The laptop arrived super quickly, packaged securely, and looks practically brand new. Setup was seamless, and the machine handles my daily workload with ease—smooth performance and great battery life. Saving a fortune compared to buying brand new while getting a reliable, high-quality laptop with a warranty makes this an absolute no-brainer. Fast dispatch, brilliant communication, and top-tier value. I won’t be buying tech full price ever again. 10/10 service!"
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
23/07/2026
Ben M.
Verified purchase
Reviewed 01/09/2026, United Kingdom.
Laptop is in good condition besides a few scratches on the screen, but these aren't visible when the screen is on. I have been using this for the last week and all appears to be working correctly and a big improvement on my previous laptop. Very happy with it and would look to purchase future tech from Back Market.
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
21/08/2026
Elaine S.
Verified purchase
Reviewed 30/08/2026, United Kingdom.
Apart from the fact that it doesn’t come in a fancy box you would never know that this is a refurbished laptop. It was in excellent condition
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
16/08/2026
Josephine N.
Verified purchase
Reviewed 13/08/2026, United Kingdom.
Received it on time, massively surprised that it is is the ‘good’ condition because it looks like it’s in pristine condition. Works fine so far, slight heating issue tends to get hot really quickly but other than that no issues
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
11/08/2026

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability
Overall performance
Screen quality
Audiovisual

11th genProcessor generation
4Processor cores
1300 gWeight
YesBluetooth
Core i7 - Gen 11 (G)Processor
YesMicrophone
Integrated GraphicsGraphic card
2020Year of Release
LEDScreen type

The Microsoft Surface Laptop 4 13-inch (2020) is a sleek and practical Windows laptop released in 2020, equipped with an Intel Core i7 processor running at 1.2 GHz. It is designed to provide a balanced experience for everyday computing needs, including office work, browsing, and media consumption.

Key features:

Release Year: 2020
Display: 13.5-inch PixelSense touchscreen
Processor: Intel Core i7, 1.2 GHz base speed
Graphics: Integrated Intel Iris Xe Graphics
Build: Aluminium chassis with slim profile

Who is this for?

The Microsoft Surface Laptop 4 13-inch (2020) suits users seeking a portable and responsive laptop for everyday productivity tasks, such as students, professionals, and casual users. Its touchscreen and lightweight design make it convenient for those who value mobility and ease of use.

Pros & Cons:

Pros	Cons
Compact and lightweight aluminium design	Processor base speed is modest for intensive tasks
Clear touchscreen display enhances usability	Integrated graphics suitable for everyday use but not for heavy gaming

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 13-inch (2020) means opting for a pre-owned device that has been carefully tested and restored to meet quality standards. This is an eco-conscious choice that extends the device’s life. Learn more about our quality standards.

Processor generation: 11th gen
Processor cores: 4
Weight: 1300 g
Bluetooth: Yes
Processor: Core i7 - Gen 11 (G)
Microphone: Yes
Graphic card: Integrated Graphics
Year of Release: 2020
Screen type: LED
Series: Surface
Graphic Card Type: Integrated Graphics
Storage (GB): 512 GB
Processor speed (GHz): 1.2 GHz
Jack port: Yes
OS: Windows 11
RAM frequency (MHz): 3733
Screen High Density Display: Yes
Speakers Technology: Omnisonic Speakers
Colour: Black/Grey
Touchscreen: Yes
Graphics card memory size (GB): Integrated GPU
Graphic Card Brand: Integrated
Last Os Compatibility: Yes
Model: Surface Laptop 4
USB-A port: No
Memory (GB): 16 GB
Resolution: 2256 x 1504
Brand: Microsoft
USB-C port: Yes
HDMI port: No
Maximum Os Supported: Windows 11
Numeric keypad: No
Wi-Fi: Yes
Keyboard Language & Type: QWERTY - English
Refresh Rate: 60
Screen Adaptative Color: No
Front Camera Definition: 720P
Ethernet: No
Processor brand: Intel
Screen size: 13
Speakers Number: 2 Speakers
Storage type 1: SSD
Backlit Keyboard: No
Graphics card memory type: Xe Graphics
Webcam: Yes
VGA port: No
Screen Brightness: 400 Nits
SSD storage capacity (GB): 512
SD Card Slot: No

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Microsoft Surface Laptop 4 13"QWERTY - English • 512 GB • RAM 16GB • Core i7 - Gen 11 (G) • Touchscreen

Microsoft Surface Laptop 4 13"QWERTY - English • 512 GB • RAM 16GB • Core i7 - Gen 11 (G) • Touchscreen

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Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

Rating details

Reviews

Reviews

Camden V.

Mohammed saifur R.

Victor O.

Kyle H.

Ben M.

Elaine S.

Josephine N.

Popular searches

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability

Overall performance

Screen quality

Audiovisual

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