I recently purchased a laptop from Back Market listed in “excellent condition,” but unfortunately, the device I received does not meet that standard. There are visible scuffs and damage to the case around the screen, which clearly doesn’t align with what I’d expect from an item graded as excellent. Additionally, there’s a noticeable gap between the screen and the case, allowing light to leak through—something that indicates poor assembly or wear. While I appreciate the idea behind refurbished electronics and sustainability, it’s disappointing when the quality grading isn’t accurate. I’m hoping Back Market can address this and ensure more consistent quality control moving forward.

I was a little hesitant about purchasing a refurbished computer but this has been an excellent experience. I Love this new computer...works perfectly, pristine condition! Fantastic price. Great communication throughout the entire process with emails and tracking and reminders about sending the old computer back. I will definitely be back again to purchase other items.

I was blown away by the condition of my new macbook! Not a scratch on it and works like a dream! I've always bought my tech refurbished, but I've never known a quality like this. I traded in my old macbook and the service was quick and easy to navigate. Highly recommend and will definitely be using Back Market again!

Hello. I bought a MacBook Pro from AppleBite2ndBite on BackMarket and it was fantastic. I ordered it in Good quality and it is in mint condition. I strongly recommend them and BackMarket for any of your refurbished purchases. Thank you

I ordered a MacBook Pro just a few days ago, and it has already arrived. The condition has exceeded my expectations as I selected the configuration “Good” and it has no marks/scratches. I’m genuinely very happy. For my version was was the Core i9 I would strongly advise you stay with macOS Ventura/Monterey as it will be more compatible with the intel chips.

When I received the MacBook it wasn’t turning on and i put it in charge after 10 minutes it still not turned on and I started getting panic 😂 then after 5 more minutes it’s turned on and it’s working awesome no lag or nothing