Lenovo ThinkPad X1 Carbon G9 14-inch (2020) - Core i5-1135G7 - 16GB - SSD 1 TB AZERTY - French

total 3 items, all as described, all perfect, all most importantly cost and value. If asked is it a sound and prudent action to purchase an item from Back market, I have to say and I say this about very few companies, DO. thanks again for honouring what you believe in. (I have no affiliation to the above, just I am afraid a retired old man, sorry 🤷🏻‍♂️.

The delivery time was excellent after changing the DPD delivery point. On the face of it the laptop itself is in very good condition, taking into account that most of the seen surfaces have had overlays during refurbishment, some can be felt on the corners. This takes me to the worst feature of the refurb; the keys have had overlays, which makes the keyboard illumination rather poor, originally a well regarded feature of the laptop make and model. Since I often use the computer at night, this is not its best feature. This is why the loss of a rating star. From a purely operational point of view, I couldn't fault it, the transfer from the 'old' computer was flawless. The battery life is somewhat short of perfect, giving a full charge of maybe 6 hours, a bit less than the 13 hours to be expected from new, but that is to be expected with a refurbished product, and anyway I rarely use it away from a power source. So a good four stars, let down by the resulting poor keyboard lighting from the refurbishment.

The laptop is in almost perfect condition, especially considering it was graded as "Fair." The display looks excellent on the device itself, with no visible flaws. I was initially disappointed by the American keyboard layout, but I’ve since adjusted and now find it manageable. Windows appeared to be functioning properly, but I quickly replaced it with Debian KDE—and everything works flawlessly, including drivers and hardware compatibility. The device was packaged very securely, which I appreciated. However, it included a starter guide for setting up a MacBook, which seems like a clear packaging error. That said, it didn’t affect the overall quality or performance of the laptop.

Got an amazing price on an excellent-grade version, but it wasn’t quite up to that standard. Backmarket were great though and gave me a very reasonable partial refund to bring it in line with a good-grade version. Everything about the laptop worked perfectly.

Couldn't be happier - the condition was much better than expected, everything works really well, absolutely delighted with the service and the product.

Quick delivery and excellent product

Mostly its fine but the battery is only 65% capacity (based on the ten hours cited in reviews when new) and the offer said 80%. Thats well under Good condition.