Lenovo ThinkPad E14 G2 14-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 1 TB AZERTY - French

as usual with you, no problems !!!! everything is transparent and for this reason, I will come back to you as soon as I consider a new purchase. However, I have a question to ask you: I have my old Ipad Pro, which I believe I bought from you 4 years ago, which is in excellent condition except that the battery is dead. According to your online evaluation, it's worth nothing, but in my opinion it is! Just the battery needs changing and you don't suggest any way of contacting you to: 1 - have it changed by one of your partners or - 2 - point me in the direction of a repair shop where I can have the repair done! All that's missing is a section on your site like: in case of problems, after-sales service for repairs or breakdown assistance. I've been hoping to contact you for 6 months now (I bought another Ipad Pro11 from you in July 23) on this subject. I hope to hear from you soon. Sincerely M Leclercq

I'm disappointed, the charging port is faulty. As soon as you move the wire it stops charging. I'm going to make a return because for a product bought "in perfect condition" we see a functional defect is abused! And not credible! I'm sending the computer back and asking for a refund. This is my first experience with Back Market and I no longer trust them. Before sending the product, please check every little detail so that we don't have to go through all the trouble of returning the product.