HP Zbook 17 G6 17-inch (2019) - Core i5 - Gen 9 (H) - 32GB - SSD 512 GB AZERTY - French

good laptop I had chosen the condition right and it came as perfect (only 1 small dent on bottom) starts up fast good speakers screen is good quality charger that comes with it charges it fast keyboard is super nice came with windows 11 PRO battery also lasts good long I got a battery that was only charged once so top

I am very satisfied with my purchase and the value for money. The computer works perfectly. The only difference will be to see how it holds up over time!

DIRTY NOTEBOOK, LOCKED ACCOUNT, IN VERY BAD CONDITION! The notebook has not been cleaned inside, the fans and internal components are in a WORTHLESS state, dust and white grains everywhere. It is not possible to configure it as it is still logged into Groupe Renault, I've been trying for 2 hours to restart it but it won't let me log out. The body is full of bumps lines and deformations, in this condition it can NOT be worth 500eur!!! I request immediate replacement from another seller with a CLEANED and RESET notebook, it seems the least! I need the computer for my work and now I will be without it until who knows when, I know that BackMarket is not directly responsible but this is just not on. I wait for explanations and return the notebook without having been able to use it even for a few minutes. Outrageous. It looks like a stolen device bought on the black market. I have no words. Now I also have to waste time to return the product and wait for an answer from who knows who. I have been buying refurbished electronics for years now (smartphones, smartwatches, notebooks, household appliances) and this has never happened to me... I totally lose confidence in the system. If a hub like BackMarket gives space to certain sellers I really don't know who to believe anymore. Shameful indeed.

Thank you for your feedback. The article seems to work very well

Ok

r.a.s du sérieux

Excellent computer, as described, everything is perfect after a week's use