HP ProBook 445 G8 14-inch (2021) - Ryzen 5 - 5000 Series (U) - 16GB - SSD 512 GB AZERTY - French

I ordered a laptop in perfect condition and with a French AZERTY keyboard, but the one I received is far from perfect. Scratches, signs of wear, and a dent in the casing! There are stickers on the keys to convert it to French AZERTY! Windows 11 Education license. Honestly, I'm disgusted. This was my first Backmarket purchase, and I don't think I'll be coming back. 2 stars instead of one because, apart from that, I wasn't completely scammed; the internals match the description (processor, RAM, SSD) and the battery is at 88%. I wonder what a PC in 'good condition' looks like from you.