Hp EliteBook 840 G7 14-inch (2020) - Core i7 - Gen 10 (U) - 8GB - SSD 256 GB QWERTZ - German

I’m really loving it, first time buying from the app and it’s in great condition, although I haven’t really done anything on the laptop, but so far I’m in love, good quality, minimal scratches

The laptop worked well. A few minor concerms with the physical condition - the navigation "nipple" in the center of the keyboard came loose, and the the lid seems slightly misaligned, but neither affect normal use.

Everything is working perfectly but l am having issues with the microphone. Audio. I am not heard when l use zoom and WhatsApp to communicate. I have tried all the settings to fix it but it is still not working. I am waiting for some days if it is still not working then l will have to return so you change it for me. That is the only problem

I absolutely love my device. It is perfect. The body is very clean and everything works perfectly except the speakers, when it’s on high volume it makes a screeching sound. Other than that it’s fine.

The laptop looks brand new - I'm very impressed with the quality as I would never know it was refurbished. Outstanding value. The sound card didn't work when it arrived but reinstalled the audio drivers, so that was a quick fix. Other than that, blown away by how new the laptop looks and feels. I don't think I'll be paying full price for a new one ever again!

Just got it it was described as good and apart from a couple of minor scratches inside its mint. Working really well

Device arrived - but it has a second 'e' keys - where the 't' key should be, and this 'e' key is not backlit, unlike the rest of the keys on the device. I've been in touch with Customer Support, but rather than offer a price reduction or send me a replacement 't' key, so that I can keep using the device, the only options are to either send the item back which will take days, followed by days of assessment and repair and then more days for the item to then be posted back (or the replacement if they can't fix it). Or I can request a refund and make another purchase, which will again take days and mean starting over with getting the replacement machine ready for use. Either way, I'm significantly put out because of a basic quality check error. It seems a little silly that the I, the customer has to bear the cost and inconvenience for a mistake made by BackMarket's oversight. It also seems petty that they can't resolve this by offering a small discount or sending the correct key in the post. Instead, I'll have to spend time and money fixing the issue myself if I want to keep using the machine without interuption. That said, the machine itself seems good mechanically/electronically aside from this irritating issue.