Gears of War 4 - Xbox One

Hi there, I have since tried to install my x box one s and everything went well, but everything is blocked by the password... after asking for confirmation of the password, it asks me for another one and this is repeated indefinitely... in addition, when I press the "X BOX" button, I don't get the guide but three choices: restart, switch off, switch off the controller It's been switched off for 2 weeks now because I'm fed up with it.

There's a problem on the disk it started to install after a while it stops