I am very happy with my laptop. It came with a couple of scratches on the outside, however I was aware this would be the case as I ordered a laptop in fair condition. The screen was immaculate though and doesn't have any marks on it at all (and if it does I haven't noticed any). My one gripe is that the battery may not be in perfect condition. It still lasts me pretty much a whole day but it (according to my battery info) has 70% health. It also sometimes thinks that the laptop is plugged in when it is not, which I have also put down to the battery not registering its own state properly ( as to fix this, I have to let the battery die completely), causing some annoyance, like the laptop running in performance mode constantly, meaning that it dies far quicker than normal. Despite this, I am still very happy with the laptop.