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1,935 verified reviews in the last 24 months.
M S.
Purchased on the 26 January 2024
Verified purchaseThis is amazing, can't quiet believe this is 2nd hand/ refurbished. It was a bit slow at first but I suspect that was because it had to get the new updates and Windows 11. After a few days it's good as new. No scratches or damage, speed is great and overall just wow. Very happy. Also, delivery was much quicker than expected considering it came from another company! Packaged very safely
Condition
Excellent
Reviewed in United Kingdom on 5 February 2024
Ghislain G.
Purchased on the 22 September 2023
Verified purchaseVery pleased with this order ! First time getting refurbished equipment and honestly I will order again ! The description matches the product which was one scary point at first (RAM, size, GB, MHz, etc). Packed very safely and rolled in plastic to spot any issues at first sight.
Condition
Excellent
Reviewed in United Kingdom on 30 September 2023
Janet N.
Purchased on the 16 February 2024
Verified purchaseIt arrived on time, was in great condition and did everything my daughter needed it to! Couldn't have been happier. Where you have let me down is that, on having an accident which required a screen replacement which I was happy to pay for, the recommended company that you partner with does not provide that service and the warranty is invalidated if I go anywhere else!
Reviewed in United Kingdom on 25 April 2024
Matthew W.
Purchased on the 20 June 2025
Verified purchasevery happy with delivery, price and quality of the item. However it was sold as having a webcam and microphone,which it doesn't have.
Condition
Excellent
Reviewed in United Kingdom on 25 June 2025
Emily T.
Purchased on the 5 January 2025
Verified purchaseThe phone was in even better spec than described. Purchase was easy and trade in was very quick too
Condition
Good
Reviewed in United Kingdom on 22 January 2025
David G.
Purchased on the 13 December 2024
Verified purchaseArrived on time and in great conditon. So far so good on performance. Overall a very happy bunny,,,,
Condition
Good
Reviewed in United Kingdom on 30 December 2024
Claudia S.
Purchased on the 16 September 2024
Verified purchaseI ordered the ‘good’ spec out of fair, good and excellent. There are two minor scratches on the body of the laptop (they’re tiny and if I didn’t look around I wouldn’t have found them) but other than that it’s basically brand new! Quick to set up. Graphics are good and the speed is really good. Absolutely brilliant! Would recommend to anyone!
Condition
Good
Reviewed in United Kingdom on 19 September 2024
Elisabeth G.
Purchased on the 5 April 2024
Verified purchaseNot a good purchase. I chose this seller because ensured the products are fully checked as part of the refurbishment. However it is clear that they are not, as the laptop could not even start up! Over a couple of weeks wasted for now as they suggested to send it back after trying to instruct some quick fix over the email back&forth. I would not choose this seller if your work depends on the product you are purchasing as it can result in a significant inconvenience. Neither the seller has offered compensation. Finally, BackMarket web shows confusing when posting a bad review (under 3.2 out of 5 starts), unsusre if the review is posted as it sends me instead to their Help Center, which I already used but the only suitable option was to return the item to the seller.
Condition
Excellent
Reviewed in United Kingdom on 29 April 2024
Jimmy H.
Purchased on the 15 March 2025
Verified purchaseI'm very happy with my re-conditioned phone
Condition
Fair
Reviewed in United Kingdom on 3 April 2025
Oz A.
Purchased on the 18 January 2025
Verified purchaseVery fast delivery, great price
Condition
Fair
Reviewed in United Kingdom on 3 February 2025