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662,395 verified reviews in the last 24 months.
Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.
Sinha A.
Purchased on the 10 June 2025
Verified purchaseI was switching from windows to Mac so decided to buy refurbished since the Apple prices are extortionate. I am not worried about the look so went for the fair condition. It's been a few weeks, so far the MacBook pro is performing really well. there are obvious signs of use on it but nothing major. The specs I went for had 256GB hard drive but the MacBook actually has double the storage. Overall a good experience.
Reviewed in United Kingdom on 26 June 2025
MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB - QWERTY - EnglishMd abdul H.
Purchased on the 14 May 2025
Verified purchaseI bought a Google Pixel 6 from Back Market and overall, I’m very happy. The phone’s condition is very good and works smoothly. Battery performance is excellent—lasts all day without issues. The screen is clean and looks almost brand new. However, the sides of the phone have quite a few scratches. It’s not a big deal for me, considering the price I paid. Performance is fast and reliable for daily use. Delivery was quick and the packaging was secure. For a refurbished phone, this is a great deal. I’d definitely recommend Back Market to others.
Reviewed in United Kingdom on 25 May 2025
Google Pixel 6 128GB - Black - UnlockedFirdose A.
Purchased on the 16 April 2025
Verified purchaseReally good trustworthy website. True to description of the device. I received my Apple IPhone 13 Pro 128GB in Gold. The condition of it perfect. New condition, not a single scratch on the phone. Battery health is really good 91% for the price I paid. Really worth buying refurbished phones on this website. I'm soo happy about my new Purchase. I would recommend to buy again in the Future. And I'll recommend to friends and family too. :)
Reviewed in United Kingdom on 27 April 2025
iPhone 13 Pro 128GB - Gold - UnlockedFay Y.
Purchased on the 7 April 2025
Verified purchaseI'm always nervous about buying new tech. It's a big investment and the choices can be daunting to a non-geek. But my much more knowledgeable sons recommended Back Market and they were right. I'm typing this on a very elegantly refurbished MacBook Air 13 inch (2022) Midnight that looks like new. With son's help I've moved data from the old MacBook Air (2013). There's some tidying up to do as a few files are in the wrong place (and Apple have made Photos unnecessarily complicated). But the laptop is a pleasure to use and I'm enjoying the luxury of a battery that keeps charge The computer arrived quickly, well protected in an Apple box which was cleverly contained inside a scruffy old sports shoebox (so no-one ran off with it). Thank you Back Market.
Reviewed in United Kingdom on 24 April 2025
MacBook Air 13-inch (2022) - Apple M2 8-core and 8-core GPU - 16GB RAM - SSD 256GB - QWERTY - EnglishDimitar K.
Purchased on the 11 April 2025
Verified purchaseI recently purchased a Samsung Galaxy S23 Ultra from Back Market and wanted to share my experience. As someone looking for a high-end smartphone without paying full retail price, Back Market offered exactly what I needed. The ordering process was straightforward and user-friendly. The product listings clearly showed the condition of the device, included accessories, and warranty information. I appreciated the detailed grading system that helped me understand exactly what to expect from my "refurbished" purchase. My Samsung Galaxy S23 Ultra arrived well-packaged and in the condition described on the website. The phone functions perfectly - the powerful Snapdragon processor handles everything I throw at it, and the camera system (especially that 200MP main sensor) takes incredible photos. Battery life has been excellent, and the screen is flawless with no signs of previous use. What really stands out about Back Market is their commitment to sustainable tech. Knowing my purchase extended the life of a premium device while reducing electronic waste made me feel good about my decision. Their customer service was responsive when I had a question about delivery timing. The 12-month ...
Reviewed in United Kingdom on 21 April 2025
Galaxy S23 Ultra 1000GB - Beige - UnlockedPaul G.
Purchased on the 6 June 2025
Verified purchaseI recieved my MacBook pro in as new condition. I am delighted with the vast amount of money I have saved with not buying new from the high street. A wonderful experience from picking the model that suited me to receiving my order. I would recommend anybody to look at reconditioned Macbook,s from this company before buying new.
Reviewed in United Kingdom on 26 June 2025
MacBook Pro Retina 16-inch (2019) - Core i9 - 16GB SSD 1000 QWERTY - EnglishJane P.
Purchased on the 3 June 2025
Verified purchaseThe refurbished iPhone 13 is fabulous, not a mark on it. The data transfer went smoothly. I received the full £172 trade-in for my iPhone 13 mini. Delighted with the whole experience. I have bought from Back Market before, and will certainly do so again. 5* service all round.
Reviewed in United Kingdom on 22 June 2025
iPhone 13 128GB - Starlight - UnlockedCatherine M.
Purchased on the 11 June 2025
Verified purchaseExcellent value for money. Back Market was very easy to navigate. I ordered an iPhone 13 in Fair condition and was surprised at the excellent condition of the phone, including battery health at 87%. Delivery was timely and secure, the phone was easy to set up. I’m very happy that I chose to buy a refurbished phone. I will definitely use Back Market again and will recommend to friends.
Reviewed in United Kingdom on 22 June 2025
iPhone 13 128GB - Starlight - UnlockedDeborah S.
Purchased on the 2 June 2025
Verified purchaseBought a refurbished iPhone 14 with a new battery. Phone works exactly as expected, is in really good condition, and was delivered quickly. Extras sent that were not ordered, eg a phone case. Great experience, would recommend
Reviewed in United Kingdom on 15 June 2025
iPhone 14 128GB - Blue - UnlockedNico Z.
Purchased on the 14 May 2025
Verified purchaseBought an iPhone 14 - 256GB, refurbished, and even though I selected the standard quality it came in near perfect condition. Battery health at 90%, no faults with the phone, only thing i would mention is it tends to get quite hot when charging and using at the same time. All in all great value for money, will probably be buying again when I next upgrade.
Reviewed in United Kingdom on 13 June 2025
iPhone 14 256GB - Midnight - Unlocked