Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Back Market is a marketplace. By definition, we connect our sellers with end customers via our website. The quality of the refurbished products sold on Back Market are therefore dependent on the quality of the sellers themselves. Our goal is to ensure that they always provide an incredible level of quality and service. To achieve this, we subject all high-tech device refurbishing plants to our most stringent selection processes, which takes into account all relevant criteria: quality of diagnosis, responsiveness of customer service, delivery times, etc. On top of that, our sales partners must also comply with a set of very strict specifications before they can sell on our website. As a result, we're able to guarantee that the refurbished smartphones, laptops, and other products that you buy from us will be just as functional as a unit sold new. But don't just take our word for it; go and see for yourself how our main partners are giving used electronic products a second life /about-us . If you still need a little more convincing, don't hesitate to check out our other customer reviews in the section below. For any other questions... you can always Google it.

4.5/5

Average of 11,826 reviews from the past 6 months.

4-5 stars
84%
3-4 stars
9%
2-3 stars
4%
1-2 stars
3%
Quality was far far better than I expected - it looked like a new iMac but the back up from the people who refurbished the machines was shockingly abysmal to put it bluntly. The unit was delivered extremely quickly with what looked a new wireless keyboard and mouse but the problem was you can’t set ...
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I have been using Apple products for fifteen years and this refurbished iMac is another excellent device. It not only looks but also works like a brand new. It arrived next day (a day earlier than promised) And set up and downloading from Time Machine went without a hitch. 100% good news.
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Really pleased with iMac - it is like new. Matias wired keyboard provided, which to be fair is good keyboard just a shame it was wired and not bluetooth, but it was brand new and I'm sure there's far worse products that could have been provided. The Bluetooth mouse is more than adequate, again not ...
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Greg P. Bought: OnePlus 6 2 weeks ago
4.8/5
I was apprehensive about purchasing a refurbished phone for my daughter but shouldn't have been as their simple condition rating allows you to decide to save some money if you're ok with a couple of minor imperfections or a fair price for a very good condition product. From description on the websit...
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William M. Bought: Galaxy S10 1 month ago
5/5
I went for a "good" quality Samsung Galaxy S10 to save a bit of money and was expecting the phone to be in decent shape with some minor issues. This phone came in good as new, I was extremely impressed especially the fact that I saved around £200 -£300 buying refurbished rather than factory new. Do ...
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Kain D. Bought: iPhone 8 1 month ago
5/5
I ordered a iphone 8. Condition was very good. I orderd this on friday recived it the following monday. I was shocked to see how goo the phone was no a single mark on it battery capacity was 99% not a thing wrong with it and had it bout 2 weeks now amazing phone to say it’s refurbished its like i j...
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Paul T. Bought: Galaxy S9 2 months ago
5/5
My Samsung galaxy S9 arrived the day after I ordered it. I am a perfectionist, I examined it very closely, and very carefully from every angle, it is like a brand new telephone. I am very pleased with the service of this firm, and with the quality of the products that they offer. I was sceptica...
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Bruno R. Bought: iPhone 7 5 months ago
4.3/5
It’s an incredible iPhone 7 and I’m so happy with it. Several of my family members said while it may be a reconditioned Apple phone, you can hardly see any defects etc. It offers real value for money with great customer service. Well done Back Market!
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Kelly J. Bought: iPhone 12 Pro Max 1 day ago
4.9/5
I love my new iPhone 12 Pro Max. I spent a good week looking online for a deal, doing my research into companies and reading reviews. I’m glad I selected Back Market! I opted for ‘good condition’ and you literally wouldn’t be able to tell one bit that it’s refurbished, and for much cheaper than bran...
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The MacBook Air came in excellent condition. It’s like new! Delivery was super fast. This was my first purchase from backmarket and i was so pleased with the service and the whole experience that I bought myself a refurbished monitor from them too. Also fast delivery and excellent condition. 5 stars...
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