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Seller reviews, items and info
Approved seller with 4.4/5 Stars ratingTrusted on Back Market for
Overall rating
190 verified reviewsRating details
Battery
4.2/5
Shipping
4.7/5
Lens & Camera
4.6/5
Accessories
4/5
Packaging
4.5/5
Overall performance
4.4/5
Appearance
4.5/5
Reviews
Kyle W.
Verified purchaseReviewed 15/10/2024, United Kingdom.
Phone was out of stock after ordering but the people selling rung me ASAP and organized a replacement (a Metallic Green, a rarer colour which would have cost £50 more) but they gave it to me with no extra cost and it was there literally the next day. Fantastic service and people involved 🙂
Condition
Excellent
Purchased
09/10/2024
Krzysztof R.
Verified purchaseReviewed 05/03/2025, United Kingdom.
I have had the handset for about 2 weeks now, the phone arrived in an original box with factory plastics around it. I would deem it a "new" phone. Everything works perfectly and as it should. Sent my old phone in aswell and the process was incredibly simple. I will be definitely buying again and I can't recommend it enough
Condition
Excellent
Purchased
20/02/2025
Przemyslaw L.
Verified purchaseReviewed 09/02/2025, United Kingdom.
great purchase, competetive price and in like brand new state. Quick delivery as well. Came in original box, including usb cable, pen and brochures. I would recommend to anyone to visit Back Market and see what they got in stock.
Condition
Excellent
Purchased
20/01/2025
Cecilia M.
Verified purchaseReviewed 25/10/2024, United Kingdom.
Speedy in processing payment, preparing the order for shipping as well as delivery..it’s just amazing 🥰 and yea my husband has fallen in love with phone despite having doubts of buying a refurbished cellphone
Condition
Excellent
Purchased
19/10/2024
Noel T.
Verified purchaseReviewed 22/01/2025, United Kingdom.
The phone was ordered on Thursday delivered on Saturday. After a very close inspection I would say the phone was new. I know now why we have grandchildren, within half an hour everything was transferred from my old phone to the new one, thanks Connor. This was my second purchase from Back Market it won't be my last.
Condition
Excellent
Purchased
09/01/2025
Julie W.
Verified purchaseReviewed 01/01/2025, United Kingdom.
Ordered an excellent condition iPhone. It arrived as expected and with 100% battery condition. Very happy!
Condition
Excellent
Purchased
12/12/2024
Dale G.
Verified purchaseReviewed 25/11/2024, United Kingdom.
first time buying from here so I was sceptical but the whole process was easy. easy to pick the phone to ordering. very quick delivery and tracking throughout. definitely be back
Condition
Excellent
Purchased
06/11/2024
Mihalis D.
Verified purchaseReviewed 05/09/2024, United Kingdom.
I ordered a samsung galaxy A55. Arrived in 2 days in excellent condition. I have been using it for a moth now, I couldn't be happier.
Condition
Excellent
Purchased
18/08/2024
Nathan P.
Verified purchaseReviewed 10/08/2024, United Kingdom.
So I purchased this iPad on a whim as I wanted a sufficient upgrade from my 2017 iPad and to say the least, I am very satisfied, but there’s a couple things I’d wish I’d known before. I’m unsure on the standard for all Back Market offers but from advertisements I’d seen, especially on YouTube, I thought the iPad would arrive in a Back Market style packaging but it arrived simply in a robust cardboard box, which after Googling seems to be the standard but I’m unsure why the adverts show different? It arrived bubble wrapped and with a sheet of ‘Apple’-like fitted paper covering the device but I noticed straight away, a quite sufficient scratch on the upper edge corner - I had chosen the flawless condition (which was an increase in pay mind you) so this was a slight disappoint from the off start. After switching on the iPad the device was acting very odd - none of the buttons or touchscreen interface was responding and black square boxes kept appearing on the screen around the text which I have never encountered with an Apple product before. However after performing a factory reset, this had returned to normal. Overall the device seems in great condition but the battery health isn’t optimum, which I somewhat expected frankly. As someone who has never bought a refurbished product before, I would definitely recommend it as not only was it an incredibly cheaper option then buying outright from Apple but an environmentally sustainable option too. Please be aware though, you’re buying second-hand, that’s the best way to put it. It doesn’t feel as ‘special’, but it’s got the job done and I am pleased, though it would feel more exciting & special to have the presentation be slightly considered more (but of course that’s very nitpicky) It arrived VERY quickly and the customer service has been excellent as I had to inquire about another purchase - being an Apple Pencil - which they responded within a day and was very helpful. I traded in my original iPad in which I’m still awaiting on the payment but again, that entire process was also very smooth. Would recommend to anyone who’s aware and mindful of these conditions.
Condition
Excellent
Purchased
01/08/2024
Kirsty L.
Verified purchaseReviewed 03/02/2025, United Kingdom.
The phone I recieved is in great condition and the battery life is as described I am very happy with my purchase.
Condition
Excellent
Purchased
18/01/2025