Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

208 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

  • Accessories

    4.3/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Ivan P.

    Verified

    Reviewed 08/11/2023, United Kingdom.

    Entirely satisfied with my refurbished purchase from Back Market. Looked like new, a ghost of previous ownership in the form of a vodaphone app and Irish news feeds, which have faded away as the phone has identified me from login to the variety of social media and the middle England location data now populating it. Took advantage of the excellent value 2 year accidental damage plan and, with my Galaxy A41 in a sturdy wrap-around case, hope never to have to test it out. My experience to date is that you can buy with confidence from Back Market. Thank-you.

    Galaxy A41 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    23/10/2023

  • Lynn N.

    Verified

    Reviewed 20/02/2024, United Kingdom.

    Wow wow I was really nervous about buying a reconditioned phone in case it was a rip off Well how wrong was I 🤣 Amazing service,super quick delivery and OMG it looks brand new not a scratch or mark on the phone. I'll definitely be buying from Backmarket again I've already been telling and showing my family and friends the phone and none of them can believe it's reconditioned

    Sony Xperia 10 III 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    08/02/2024

  • Nigel W.

    Verified

    Reviewed 30/08/2023, United Kingdom.

    I purchased a refurbished Samsung A40 in excellent condition. The phone is immaculate like new. Great service throughout the purchase etc..Would highly recommend these guys to family and friends. Very pleased

    Galaxy A40 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    13/08/2023

  • Efi P.

    Verified

    Reviewed 26/10/2023, United Kingdom.

    Pink Huawei P20 refurbished. Over all an amazing buy, comes with all you may need. Had some small technical difficulties to overcome, however I don't believe this to be a fault of the refurbishment,though should be noted that it's possible to have them. All works perfectly as intended. If I hadn't bought it myself, I wouldn't tell its not brand new. Highly recommend! Will update if any new faults arise. Thank you

    Huawei P20 128GB - Gold - Unlocked - Dual-SIM

    Condition

    Excellent

    Purchased

    21/09/2023

  • Jacqui W.

    Verified

    Reviewed 14/04/2024, United Kingdom.

    I'm very pleased with the phone. Although it's an old model, the build quality of Huawei phones plus the excellent camera makes it a total bargain. It's my third phone purchase from you and they've all been delivered fast and in excellent new condition.

    Huawei P30 Pro 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    30/03/2024

  • Karolina K.

    Verified

    Reviewed 01/11/2023, United Kingdom.

    I am very happy of the phone Samsung Galaxy s20 plus. I have bought the phone in Excelent condition and it is exactly like in the description. The phone looks fantasticly. I am happy of all the service. Everything went very quick and well. Highly recomended.

    Galaxy S20+ 5G 128GB - Grey - Unlocked

    Condition

    Excellent

    Purchased

    15/10/2023

  • Beverley P.

    Verified

    Reviewed 06/07/2023, United Kingdom.

    Ordering was easy. Received a day earlier than expected however it was left in full view of passers by on the doorstep, so not impressed with the choice of delivery company. However, I expected a refurbished phone but was delighted to receive a new phone. I am very pleased with the Samsung Galaxy S21 5G it meets my expectations. I would recommend Backmarket and will definately use them im the future. A really good service.

    Galaxy S21 5G 256GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    17/06/2023

  • Jon E.

    Verified

    Reviewed 25/02/2024, United Kingdom.

    As a first time buyer from BM I was unsure what to expect, despite my family telling me how good they are. Now I know what they mean. My S20 phone turned up exactly as promised, excellent condition no hassle just what I wanted. I will now be looking at other tech from the company as I have been so pleased with phone. Give Back Market a go, you will not be disappointed

    Galaxy S20+ 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    15/02/2024

  • Nicola M.

    Verified

    Reviewed 15/02/2024, United Kingdom.

    Fantastic service, would highly recommend this seller. They contacted me to say the phone I'd selected wasn't in quite the 'good' condition I'd signed up for, and they offered to swap for a better one and add a cover so the colour matched what I'd asked for. I was a little worried but I ended up with an even better condition handset than I'd signed up for. It arrived quickly and customer service was excellent, no issues. I've now ordered a second handset from this seller for my partner!

    Galaxy S10 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    16/01/2024

  • Martyn D.

    Verified

    Reviewed 12/02/2024, United Kingdom.

    Excellent service and swift delivery from Back Market. Most pleased with the product, speech quality fine, comfortable to wear, well packaged. Very pleased indeed. I use them whenever I make a call nowadays, and have just realised that they will save me the cost of a hands-free car kit, so am even more impressed with them!

    Aukey EP-T21S Earbud Noise-Cancelling Bluetooth Earphones - Black

    Condition

    Excellent

    Purchased

    29/01/2024

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