Trade Your Phone ltd

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

15 verified reviews

Rating details

  • Battery

    4.6/5

  • Lens & Camera

    4.6/5

  • Shipping

    4.8/5

  • Accessories

    3.9/5

  • Packaging

    4.7/5

  • Overall performance

    4.8/5

  • Appearance

    4.8/5

Reviews

  • Laura W.

    Verified purchase

    Reviewed 06/04/2026, United Kingdom.

    This is my second phone I've purchased from backmarket (my previous one I dropped 🙃). I am extremely impressed with the service - the phone was delivered within days and the communication and care is on point. I'm a huge believer of trying to do better and be kinder to the planet and animals, having a service where I can purchase a second hand phone that is still usable and great quality brings me great joy and satisfaction. Thank you backmarket I hope you're around for a very very long time. Laura

    Huawei P30 Pro 128GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    24/03/2026

  • Lauren H.

    Verified purchase

    Reviewed 22/03/2024, United Kingdom.

    Was a bit skeptical of ordering but reading the reviews persuaded me and it’s the best decision I’ve made ordered the iPhone 11 in fair condition and there’s just one tiny scratch on the back of the phone other than that it’s immaculate 100% batter health and come with a box which was a bonus as that wasn’t stated overall very very happy with my purchase will deffinatly be ordering in the future

    iPhone 11 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    21/03/2024

  • Michael L.

    Verified purchase

    Reviewed 13/04/2026, United Kingdom.

    Supplied in a timely manner. The phone provided was in a great condition. No complaints. Will be happy to purchase again in the future.

    iPhone 13 Pro 256GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    04/04/2026

  • Uneeb N.

    Verified purchase

    Reviewed 29/04/2026, United Kingdom.

    Device is in good condition but there are some scratches on screen which shouldn't be ..but i install screen protector but with necked eye it is visible.

    Galaxy A36 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    17/04/2026

  • Masibonge M.

    Verified purchase

    Reviewed 05/04/2026, United Kingdom.

    It is as described on the website. Phone even came with a screen protector already installed. Battery has been good so far.

    iPhone 17 Pro 256GB - Cosmic Orange - Unlocked

    Condition

    Excellent

    Purchased

    27/03/2026

  • Daniel A.

    Verified purchase

    Reviewed 27/04/2026, United Kingdom.

    I was disappointed by my recent experience, as I've used BackMarket before with good results. This time, the phone arrived without having been factory reset, and with somebody else's functioning SIM card still in it. Worse still, after I'd set up the phone I discovered that one of the camera lenses was internally smudged and dirty, creating large grey/brown blobs on any photos I took. When I got in touch with customer support they were not very helpful, and didn't offer a replacement or repair. I've sent the device back through a pre-paid DHL Express delivery (again, not very convenient as I had to print the label myself and there are no drop off points within miles of where I live), and am now awaiting a refund. I've since ordered a similar used model from a competitor and am not likely to return to BackMarket again in the future.

    Google Pixel 9 Pro 256GB - Black - Unlocked

    Condition

    Fair

    Purchased

    18/04/2026

  • Helen W.

    Verified purchase

    Reviewed 27/03/2026, United Kingdom.

    Fantastic product and fantastic service as always

    iPhone 15 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    11/03/2026

  • Ignacio R.

    Verified purchase

    Reviewed 06/05/2026, United Kingdom.

    Phone was in great condition and working perfectly. Arrived a couple of days later than the originally advised date.. courier to blame?

    Motorola Razr 50 Ultra 512GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    23/04/2026

  • Roger S.

    Verified purchase

    Reviewed 26/04/2026, United Kingdom.

    Looks brand new,works perfectly no marks and no problems.

    Google Pixel 8a 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    10/04/2026

  • Rumbidzai M.

    Verified purchase

    Reviewed 30/04/2026, United Kingdom.

    Galaxy Tab S9 FE+ 128GB - Grey - Wi-Fi

    Condition

    Excellent

    Purchased

    02/04/2026

30 products